BestCarRank
Ram

2021 Ram PROMASTER

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2021 Ram PROMASTER has 143 owner complaints filed with NHTSA — that's 1.8x the segment average of 80. The most common issue is driver assist/cameras problems (24% of all complaints), specifically: the blind spot detector is not working. the van can be inspected upon request. this is a large vehicle and blind spot detection is an extremely important safety feature. a dodge dealer found the following stored codes: u1700-87, c100b29, and c100e29 - i don't know if these are blind spot sensor code. There are 8 recalls issued for this model year. ⚠️ 4 fire reports filed.

4 fire reports 2 crash reports

143

Total Complaints

8

Recalls Issued

/5

Safety Stars

1.8x

vs Segment Avg

Known Problems(top 5 of 8)

DRIVER ASSIST/CAMERAS

35 complaints
24%
  • The Blind Spot Detector is not working. The van can be inspected upon request. This is a large vehicle and blind spot detection is an extremely important safety feature. A Dodge dealer found the following stored codes: U1700-87, c100B29, and c100e29 - I don't know if these are blind spot sensor code
  • Since brand new, blind spot monitoring system would turn itself off repeatedly after being turned on. I cannot replicate how or why it occurs and it has happened at various highway and lower speeds.
  • The contact owns a 2021 Ram Promaster 1500. The contact stated that while driving at various speeds, the blind spot monitoring system was not working properly. The system continued to play an audible chime. The system was registering that vehicles were nearby even though there was none. The contact
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

The Blind Spot Detector is not working. The van can be inspected upon request. This is a large vehicle and blind spot detection is an extremely important safety feature. A Dodge dealer found the following stored codes: U1700-87, c100B29, and c100e29 - I don't know if these are blind spot sensor code

— NHTSA complaint filing

When Problems Appear on the 2021 Ram PROMASTER

Based on 27 owner complaints that included an odometer reading. Median mileage at time of complaint: 20K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
14
30-60K
7
60-100K
4
100-150K
2
150-200K
0
200K+
0

DRIVER ASSIST/CAMERAS

Later than typicalmedian 36K mi · 12 reports
0-30K
4
30-60K
5
60-100K
2
100-150K
1
150-200K
0
200K+
0

ENGINE

High-mileage issuemedian 64K mi · 5 reports
0-30K
1
30-60K
1
60-100K
2
100-150K
1
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (8)

SEAT BELTS09/09/2021

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Fuel Cost Calculator for 2021 Ram PROMASTER

Live EIA prices
Per year
$2,001
Per month
$167
Per mile
16.7¢
MPG
24
City driving (worst-case MPG)
$2,286/yr
Highway driving (best-case MPG)
$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2021 Ram PROMASTER

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,687
Full coverage / month
$141
Liability only / year
$611
vs US avg
+1%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$1687

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2021 PROMASTER, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)
$500
OTHER(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 143 owner complaints for this specific year, here's what to check or ask about:

  • DRIVER ASSIST/CAMERAS: The Blind Spot Detector is not working. The van can be inspected upon request. This is a large vehicle and blind spot detection is an extremely important safety feature. A Dodge dealer found the following stored codes: U1700-87, c100B29, and c100e29 - I don't know if these are blind spot sensor code

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Vehicle bottomed out and lodged on concrete entering driveway. Thor Scope Ram Promaster 1500 Chassis sits low and Thor installed Cummins Onan generator and 2 Trojan batteries under the chassis, that sit 2 or more inches below the rear axle against the Cummins install guidelines. The generator needs

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: August 6, 2021 NHTSA Safety Issue ID: 21V3960000 As a first-time purchaser of an RV, what I had hoped would be an answer to some of my life’s difficulties has turned out to be a nightmare. I walked into nothing less than a predatory vehicle purchasing experience with General RV in Ashland VA and

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: The contact owns a 2021 Ram Promaster. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was taken to the dealer where there were no codes retrieved; however, the contact was informed that the failure was related to the power control module. T

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 8 recalls have been completed — free at any Ram dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
143
Recalls
8
Fire reports
4
Crash reports
2
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2021 Ram PROMASTER