2022 Ram PROMASTER

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2022 Ram PROMASTER has 83 owner complaints filed with NHTSA — that's 1.0x the segment average of 80. The most common issue is speed control problems (16% of all complaints), specifically: speedometer units and units used to set cruise control randomly change from mph to km/h occasionally when the vehicle is started. no safety risk. problem has occurred multiple times but dealer was not able to reproduce. there are no warning lamp associated with this issue.. ⚠️ 2 fire reports filed.

2 fire reports 1 crash report

Total Complaints

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems

SPEED CONTROL

13 complaints

16%

• Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.
• Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.
• Is intelligent speed assist implemented backward in the new Ram Promaster 3500? I attached a screenshot of the owners manual page describing how it should be working. I have experience several instances of the van automatically slamming on the brakes when traveling down the highway when the van re

Typical onset: 50K miles Est. repair: $500

“Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

12 complaints

14%

• The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he w
• The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he w
• 1. Service Airbag Warning Light - illuminates on the dash every 15-20 minutes while driving 2. Forward Collision Warning icon illuminates on the dash every time the vehicle is driven, regardless of the number of times it is turned off via the settings feature on the UConnect display. SOS Call Unavai

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he w”

— NHTSA complaint filing

ELECTRICAL

12 complaints

14%

• Lemon Law Initiated, Chrysler/Mopar Case #[XXX] Support requested for refund of Ram Promaster fleet purchase from Johnson Auto Plaza via [XXX] Johnson Auto Plaza (originating dealer) 112410 East 136th Brighton, Colorado 80601 [XXX] 06/15/2023 Paonia, Colorado RAM would not turn off--keyless malfu
• On November 3, 2023 I was driving the van on the NYS Thruway. I had stopped at a rest area to use the facilities. When I returned to the van about 5 minutes later the vehicle was smoking profusely and objects were falling out of the engine area. By the time i got to the van there were flames coming
• The chassis battery keeps dying after a few days. There was a recall for awning to correct issue because it would open on its own. We did recall now there is another one for seatbelt. But no one is addressing the battery that keeps draining. We replaced battery already once. Dodge said it will go de

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“Lemon Law Initiated, Chrysler/Mopar Case #[XXX] Support requested for refund of Ram Promaster fleet purchase from Johnson Auto Plaza via [XXX] Johnson Auto Plaza (originating dealer) 112410 East 136th Brighton, Colorado 80601 [XXX] 06/15/2023 Paonia, Colorado RAM would not turn off--keyless malfu”

— NHTSA complaint filing

STEERING

12 complaints

14%

• The contact owns a 2022 Ram Promaster 2500. The contact stated that while driving at 25 MPH in the rain, the power steering and check engine warning lights illuminated. The contact turned off and restarted the vehicle however, the warning lights remained illuminated. The vehicle was taken to the loc
• steering wheel keeps locking up and not able to turn at lower speeds (under 10- 20 miles) I took the car to the dealer ship and they said a part named gear- rack and pinion was replaced after waiting for almost 2 months for them to fix the car, Today I had to take the car back to the dealer after I
• steering does not work due to malfunctioning steering rack. it has 21,000 miles & is under 3 years old.

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2022 Ram Promaster 2500. The contact stated that while driving at 25 MPH in the rain, the power steering and check engine warning lights illuminated. The contact turned off and restarted the vehicle however, the warning lights remained illuminated. The vehicle was taken to the loc”

— NHTSA complaint filing

ENGINE

9 complaints

11%

• Crankcase Breather System: Vent Valve Fault code stored for block crankcase breather valve. The fault code is 052E71. A lot of Mercedes cars are reporting it online and no recall has been made
• On November 3, 2023 I was driving the van on the NYS Thruway. I had stopped at a rest area to use the facilities. When I returned to the van about 5 minutes later the vehicle was smoking profusely and objects were falling out of the engine area. By the time i got to the van there were flames coming
• The chassis battery keeps dying after a few days. There was a recall for awning to correct issue because it would open on its own. We did recall now there is another one for seatbelt. But no one is addressing the battery that keeps draining. We replaced battery already once. Dodge said it will go de

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“Crankcase Breather System: Vent Valve Fault code stored for block crankcase breather valve. The fault code is 052E71. A lot of Mercedes cars are reporting it online and no recall has been made”

— NHTSA complaint filing

Estimated Repair Costs

SPEED CONTROL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

STEERING(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 83 owner complaints for this specific year, here's what to check or ask about:

☐
SPEED CONTROL: Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he w
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Lemon Law Initiated, Chrysler/Mopar Case #[XXX] Support requested for refund of Ram Promaster fleet purchase from Johnson Auto Plaza via [XXX] Johnson Auto Plaza (originating dealer) 112410 East 136th Brighton, Colorado 80601 [XXX] 06/15/2023 Paonia, Colorado RAM would not turn off--keyless malfu
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: The contact owns a 2022 Ram Promaster 2500. The contact stated that while driving at 25 MPH in the rain, the power steering and check engine warning lights illuminated. The contact turned off and restarted the vehicle however, the warning lights remained illuminated. The vehicle was taken to the loc
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)