Is the 2023 Ram PROMASTER reliable?

The 2023 Ram PROMASTER has 81 complaints filed with NHTSA (1.0x the segment average). Our reliability verdict: average. Most common issue: ENGINE problems.

What are common problems with the 2023 Ram PROMASTER?

Top problems: ENGINE (20 complaints, avg repair $500); STEERING (19 complaints, avg repair $500); ELECTRICAL (16 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2023 Ram PROMASTER?

Yes, there are 5 recall(s): SEAT BELTS:FRONT:BUCKLE ASSEMBLY, STRUCTURE:BODY:DOOR, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2023 Ram PROMASTER?

Estimated US average full-coverage insurance for the 2023 Ram PROMASTER is approximately $1,687/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2023 Ram PROMASTER

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2023 Ram PROMASTER has 81 owner complaints filed with NHTSA — that's 1.0x the segment average of 80. The most common issue is engine problems (25% of all complaints), specifically: the vehicle was rented for delivery services and the oil panel underneath was damaged on the road and as a result a big hole where the metal was broken off. this has caused all the oil to drain and in turn the engine was jammed. there was no indication to the driver until the engine lights came on. There are 5 recalls issued for this model year. ⚠️ 7 fire reports filed.

7 fire reports

Total Complaints

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ENGINE

20 complaints

25%

• The vehicle was rented for delivery services and the oil panel underneath was damaged on the road and as a result a big hole where the metal was broken off. This has caused all the oil to drain and in turn the engine was jammed. There was no indication to the driver until the engine lights came on
• The oil pan for the van was damaged due to debris picked up on the road resulting in a hole, which in turn drained the engine oil and jammed the engine preventing from operation. The lack of protection to the oil pan which is exposed, caused the debris to damage the oil pan. Ford Transit vans have
• The contact owned a 2023 Ram Promaster 2500. The contact stated that the employee had reported that the front end of the vehicle had caught on fire immediately after parking the vehicle. The vehicle was unoccupied at the time of the incident. The fire was extinguished by the fire department, which

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports

“The vehicle was rented for delivery services and the oil panel underneath was damaged on the road and as a result a big hole where the metal was broken off. This has caused all the oil to drain and in turn the engine was jammed. There was no indication to the driver until the engine lights came on”

— NHTSA complaint filing

When Problems Appear on the 2023 Ram PROMASTER

Based on 15 owner complaints that included an odometer reading. Median mileage at time of complaint: 40K miles. Most complaints cluster in the 30-60K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

Reported earliermedian 30K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

STEERING

Later than typicalmedian 60K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.

Recalls (5)

SEAT BELTS:FRONT:BUCKLE ASSEMBLY22/02/2024

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

Estimated Insurance Cost for 2023 Ram PROMASTER

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,687

Full coverage / month

$141

Liability only / year

$611

vs US avg

+1%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.05x

= Full coverage estimate$1687

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

Estimated Repair Costs

ENGINE(~50K mi)

$500

STEERING(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 81 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: The vehicle was rented for delivery services and the oil panel underneath was damaged on the road and as a result a big hole where the metal was broken off. This has caused all the oil to drain and in turn the engine was jammed. There was no indication to the driver until the engine lights came on
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: while turning a corner the power steering module shorted out the power steering rack gear assembly causing the vehicle to have control of the steering and unable to turn the wheel almost colliding with other vehicles. the power steering module light comes on along with the hill start assist, the for
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: 1:MPH randomly changes to KM/h on the instrument panel and Uconnect radio settings. 2: Automatic Parking brake keeps re-enabling on the Ucconect radio settings when it has been set to disabled. 3.SiriusXM radio starts back at station 1 XM Preview when van is started up. 4. Van will sometimes lock a
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: 1:MPH randomly changes to KM/h on the instrument panel and Uconnect radio settings. 2: Automatic Parking brake keeps re-enabling on the Ucconect radio settings when it has been set to disabled. 3.SiriusXM radio starts back at station 1 XM Preview when van is started up. 4. Van will sometimes lock a
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 5 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)