2016 Ram PROMASTER

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2016 Ram PROMASTER has 48 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is engine problems (27% of all complaints), specifically: throttle is" unpredictable" and slow to respond, with a delay or no response at times. when in motion and the wheel turned, it has lurched forward on it's own. sitting at intersection with wheel turned and waiting for traffic to clear to make turn with oncoming traffic, throttle was pressed down and.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

ENGINE

13 complaints

27%

• THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND
• SERVICE ENGINE LIGHT COMES ON INDICATING FAULT ON ONE FAN 3 CONTROL CIRCUIT, (ERROR CODE P0482) BLOWN FUSE REPLACED BUT STILL SAME PROBLEM , DEALER RECOMMENDS PART TO BE REPLACED IS COOLING FAN MODULE - PART # 68189000AD WHICH IS ON BACK ORDER FROM THE DEALERSHIP FOR OVER 1300 PARTS. ...SOMETHING IS
• AT 75,000 MILES MY TIMING CHAIN BROKE WHILE I WAS DRIVING DOWN THE HIGHWAY. NO SIGNS BEFOREHAND IT JUST BROKE

Typical onset: 50K miles Est. repair: $500

“THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND”

— NHTSA complaint filing

TRANSMISSION

8 complaints

17%

• TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.
• FLY WHEEL. 55600 MILES AND THE FLY WHEEL CRACKED , HAD TO REPLACE THE UNIT. NOT SURE HOW IT HAPPENED, NOTICED THE RATTLING OF FLY WHEEL TO IT TO SERVICE AND HAD IT REPLACE
• IMMEDIATELY AFTER AN INSPECTION, OIL CHANGE AND COOLANT CHECK, AND I BEGAN USING THE AIR CONDITIONER, THE FAN BEGAN TO RATTLE AGAINST THE HOOD OF THE CAR. I STOPPED USING THE AIR CONDITIONER AND IT SOUNDED AS IF THE FAN WAS STRUGGLING TO STAY ON. NEXT THE CHECK ENGINE LIGHT APPEARED AND THE TEMPERAT

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ”

— NHTSA complaint filing

OTHER

7 complaints

15%

• THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND
• THIS IS THE 2ND RECALLED NOTICED I'VE RECEIVED, TOOK A MONTH TO GET THE FIRST RECALL DONE. WAS TOLD TO CALLED BACK ONCE I GET THE 2ND RECALL NOTICE B/C THEY RAN OUT OF THE PART. DID SO BUT THE SERVICE REP DOESN'T KNOW ANYTHING ABOUT THIS RECALL NOTICE. YET AGAIN I AM WAITING FOR THEM TO CALL BACK TO
• TL* THE CONTACT OWNS A 2016 RAM 2500 PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF T

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

ELECTRICAL

7 complaints

15%

• TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.
• VEHICLE OVERHEATING DUE TO COOLING FAN FAILURE AND FAULTY FRONT STRUTS AND THE CV JOINTS
• TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING APPROXIMATELY 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THIS WAS THE SECOND INSTANCE OF THIS FAILURE. THE VEHICLE WAS TOWED TO PERFORMANCE CHR

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

LIGHTING

4 complaints

• I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REF
• ABOUT EVERY 3 MONTHS WE ARE HAVING TO REPLACE LIGHT BULBS IN EITHER HEADLAMP. ONE OR THE OTHER KEEPING BURNING OUT. WE REPLACE THE BULBS TOGETHER AND USE GLOVES AS TO NOT DESTROY THE BULB. WE JUST HAD THE VAN INTO THE DEALERSHIP AGAIN ON OCT. 5, 2018 FOR THIS PROBLEM. THEY RAN A CHECK ON THE WIRING
• The contact owns a 2016 Ram Promaster. The contact stated that the vehicle headlight bulbs would blow approximately every 6 months. The contact stated no warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failur

Typical onset: 50K miles Est. repair: $500

“I RECEIVED THE RECALL NOTICE S29 / NHTSA 16-E-039. THE RAM DEALERSHIP THAT I TOOK IT TO ON 7/18/16 FOR RECALL REMEDY WAS UNABLE GET TO THE PART DUE TO "AFTERMARKET UPFIT BY WINNEBAGO". I CALLED WINNEBAGO NUMEROUS TIMES AND WAS EVENTUALLY TOLD JUST TODAY THAT MY VEHICLE DOES NOT HAVE THE MODULE REF”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

LIGHTING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 48 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: THROTTLE IS" UNPREDICTABLE" AND SLOW TO RESPOND, WITH A DELAY OR NO RESPONSE AT TIMES. WHEN IN MOTION AND THE WHEEL TURNED, IT HAS LURCHED FORWARD ON IT'S OWN. SITTING AT INTERSECTION WITH WHEEL TURNED AND WAITING FOR TRAFFIC TO CLEAR TO MAKE TURN WITH ONCOMING TRAFFIC, THROTTLE WAS PRESSED DOWN AND
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2016 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V202000 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)