
2019 Ram PROMASTER
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Ram PROMASTER has 73 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is transmission problems (32% of all complaints), specifically: my vehicle has been recalled for a safety issue w00 20v-036. there is no engineering fix yet designed. winnebago/dodge and it's associated dealers are still selling the vehicle despite the recall while owners wait for corrective measures.. There are 9 recalls issued for this model year.
73
Total Complaints
9
Recalls Issued
—/5
Safety Stars
0.9x
vs Segment Avg
Known Problems(top 5 of 8)
TRANSMISSION
23 complaints- • MY VEHICLE HAS BEEN RECALLED FOR A SAFETY ISSUE W00 20V-036. THERE IS NO ENGINEERING FIX YET DESIGNED. WINNEBAGO/DODGE AND IT'S ASSOCIATED DEALERS ARE STILL SELLING THE VEHICLE DESPITE THE RECALL WHILE OWNERS WAIT FOR CORRECTIVE MEASURES.
- • NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>20V-036RECALL DATE: JANUARY 23, 2020 MANUFACTURER RECALL NUMBER: W00 MANUFACTURER IS NOT PROVIDING A REMEDY IN A TIMELY MANNER.
- • A REPUTABLE RV DEALERSHIP IN BROWNSTOWN, MI SOLD AND DELIVERED TO ME ON 12 MARCH 2020 A NEW 2020 WINNEBAGO TRAVATO INTEGRATED ONTO A 2019 RAM PROMASTER CHASSIS. AT THE TIME OF DELIVERY THERE WAS AN ACTIVE SAFETY RECALL POSTED BY FCA IN JANUARY OF 2020 ON THE CHASSIS. I WAS NOT INFORMED OF THE RECALL
“MY VEHICLE HAS BEEN RECALLED FOR A SAFETY ISSUE W00 20V-036. THERE IS NO ENGINEERING FIX YET DESIGNED. WINNEBAGO/DODGE AND IT'S ASSOCIATED DEALERS ARE STILL SELLING THE VEHICLE DESPITE THE RECALL WHILE OWNERS WAIT FOR CORRECTIVE MEASURES.”
— NHTSA complaint filing
When Problems Appear on the 2019 Ram PROMASTER
Based on 21 owner complaints that included an odometer reading. Median mileage at time of complaint: 21K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (9)
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Fuel Cost Calculator for 2019 Ram PROMASTER
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2019 Ram PROMASTER
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram PROMASTER Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2019 PROMASTER, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 73 owner complaints for this specific year, here's what to check or ask about:
- ☐TRANSMISSION: MY VEHICLE HAS BEEN RECALLED FOR A SAFETY ISSUE W00 20V-036. THERE IS NO ENGINEERING FIX YET DESIGNED. WINNEBAGO/DODGE AND IT'S ASSOCIATED DEALERS ARE STILL SELLING THE VEHICLE DESPITE THE RECALL WHILE OWNERS WAIT FOR CORRECTIVE MEASURES.
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: VEHICLE ACCELERATES WHEN FOOT IS ON THE BRAKE AND OFF THE ACCELERATOR PEDAL. LIGHT COMES ON THAT SAYS 'SERVICE ' HILL HOLDER'
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: THE DESIGN IN THE CAB AND PLACEMENT OF THE CUP HOLDERS CREATE A SAFETY HAZARD. THE CUP HOLDERS ARE RIGHT NEAR THE FLOOR CAUSING THE DRIVER TO REMOVE THEIR EYES FROM THE ROAD TO GET THEIR CUP, AND EVEN A SPLIT SECOND WITH YOUR EYES OFF THE ROAD COULD CAUSE AN ACCIDENT. THEY NEED TO RAISE THE CUP HOLD
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: WHEN I TAKE MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE THE CAR SLOWS DOWN BUT THEN STARTS TO ACCELERATE AGAIN. ON A CITY STREET AT A STOP SIGN/LIGHT. A LIGHT WILL BRIEFLY FLASH ON DASH THAT SAYS "HILL HOLDER - SEE SERVICE". I'VE TAKEN IT TO BE CHECKED. THEY DROVE IT AND COULD NOT DUPLIC
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 9 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram PROMASTER — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 73
- Recalls
- 9
- Fire reports
- 0
- Crash reports
- 5
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2019 Ram PROMASTER