2025 Ram PROMASTER

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2025 Ram PROMASTER has 8 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is engine problems (25% of all complaints), specifically: check engine light came on the 2nd day i owned it. the van was converted to an entegra ethos class b rv by entegra/jayco, and had over 2000 miles in it when i bought it (new 2026) from la mesa rv in tucson az on oct 4, 2025, after they transferred it from the phoenix la mesa rv location. after c.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

ENGINE

2 complaints

25%

• Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After c
• Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I belie

Typical onset: 50K miles Est. repair: $500

“Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After c”

— NHTSA complaint filing

STEERING

2 complaints

25%

• Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.
• whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened

Typical onset: 50K miles Est. repair: $500

“Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.”

— NHTSA complaint filing

DOORS/LATCHES

1 complaints

13%

• The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. T

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. T”

— NHTSA complaint filing

OTHER

1 complaints

13%

• Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I belie

Typical onset: 50K miles Est. repair: $500

“Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I belie”

— NHTSA complaint filing

BRAKES

1 complaints

13%

• whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened

Typical onset: 50K miles Est. repair: $500

“whenever I was driving on the highway at 80MPH it felt like someone stepped on the brake pedal abruptly for a split second and the car with squiggly lines behind it appeared on the instrument panel, then disappeared. Goin this fast and having that happen is a major safety issue. After this happened ”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

STEERING(~50K mi)

$500

DOORS/LATCHES(~50K mi)

$500

OTHER(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 8 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After c
Typically appears around 50K miles. Repair cost ~$500
☐
STEERING: Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.
Typically appears around 50K miles. Repair cost ~$500
☐
DOORS/LATCHES: The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. T
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I belie
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)