
2025 Ram PROMASTER
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Ram PROMASTER has 8 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is engine problems (25% of all complaints), specifically: check engine light came on the 2nd day i owned it. the van was converted to an entegra ethos class b rv by entegra/jayco, and had over 2000 miles in it when i bought it (new 2026) from la mesa rv in tucson az on oct 4, 2025, after they transferred it from the phoenix la mesa rv location. after c. There are 4 recalls issued for this model year.
8
Total Complaints
4
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems(top 5 of 6)
ENGINE
2 complaints- • Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After c
- • Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I belie
“Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After c”
— NHTSA complaint filing
Recalls (4)
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Estimated Insurance Cost for 2025 Ram PROMASTER
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram PROMASTER Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 8 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: Check engine light came on the 2nd day I owned it. The van was converted to an Entegra Ethos Class B RV by Entegra/Jayco, and had over 2000 miles in it when I bought it (New 2026) from La Mesa RV in Tucson AZ on Oct 4, 2025, after they transferred it from the Phoenix La Mesa RV location. After c
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: Plug to electronic power steering rack and pinion corroded causing low voltage and loss of power steering control.
Typically appears around 50K miles. Repair cost ~$500
- ☐DOORS/LATCHES: The contact owns a 2025 Ram ProMaster 3500. The contact stated that the passenger’s side sliding door failed to unlock, and the sliding door could to be opened from outside or inside the vehicle. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. T
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: Office of Defects Investigation National Highway Traffic Safety Administration 1200 New Jersey Avenue SE Washington, DC 20590 Re: Safety Defect Complaint — Ram ProMaster (2018–2025) — Cowl Water Intrusion into Engine Compartment To Whom It May Concern, I am writing to formally report what I belie
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram PROMASTER — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 8
- Recalls
- 4
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2025 Ram PROMASTER