
2021 Ford E-350
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Ford E-350 has 30 owner complaints filed with NHTSA — that's 1.5x the segment average of 20. The most common issue is engine problems (30% of all complaints), specifically: the contact owns a 2021 ford e-350. the contact received notification of nhtsa campaign number: 20v795000 (engine) however, the dealer informed the contact that only one part of the remedy, mentioned on the manufacturer's website, was available and not the other. the contact received the reprogramm. There are 6 recalls issued for this model year.
30
Total Complaints
6
Recalls Issued
—/5
Safety Stars
1.5x
vs Segment Avg
Known Problems(top 5 of 6)
ENGINE
9 complaints- • The contact owns a 2021 FORD E-350. The contact received notification of NHTSA Campaign Number: 20V795000 (ENGINE) however, the dealer informed the contact that only one part of the remedy, mentioned on the manufacturer's website, was available and not the other. The contact received the reprogramm
- • See attached document for complaint,
- • See attached document for complaint,
“The contact owns a 2021 FORD E-350. The contact received notification of NHTSA Campaign Number: 20V795000 (ENGINE) however, the dealer informed the contact that only one part of the remedy, mentioned on the manufacturer's website, was available and not the other. The contact received the reprogramm”
— NHTSA complaint filing
When Problems Appear on the 2021 Ford E-350
Based on 14 owner complaints that included an odometer reading. Median mileage at time of complaint: 14K miles. Most complaints cluster in the 0-30K miles range.
BRAKES
STEERING
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (6)
Ford Motor Company (Ford) is recalling certain 2021 E-350 and E-450 vehicles. The underside of the engine cover may have mispositioned insulation, allowing the cover to get excessively hot.
Risk: Direct and continuous contact with certain areas of engine cover surface in the passenger compartment may increase the risk of injury or burns to the skin of the driver or front seat passenger.
Fix: Ford will notify owners, and dealers will inspect the engine cover for gaps between the rubber seal and the insulation. If gaps are present, the dealer will install engine cover insulation patches in the right hand and left hand inner lower corners of the engine cover. The dealer will also update the powertrain calibration for heat management under elevated idle conditions should a vehicle be equipped with SEIC or BCP, free of charge. The recall began February 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S73.
Estimated Insurance Cost for 2021 Ford E-350
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford E-350 Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
These are the terms for a new Ford. If you're buying a used 2021 E-350, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 30 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: The contact owns a 2021 FORD E-350. The contact received notification of NHTSA Campaign Number: 20V795000 (ENGINE) however, the dealer informed the contact that only one part of the remedy, mentioned on the manufacturer's website, was available and not the other. The contact received the reprogramm
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: The contact owns a 2021 Ford E-350. The contact's wife was driving into a parking lot at approximately 5 MPH when the power steering and the brakes failed. The contact's wife was able to safely stop the vehicle. The contact stated that his wife had not observed any warning lights being illuminated.
Typically appears around 50K miles. Repair cost ~$500
- ☐STEERING: The contact owns a 2021 Ford E-350. The contact stated while driving 60 mph, the contact started to smell a burning odor coming from the RV. The contact attempted to pull over the RV to the side of the roadway however, the RV became difficult to steer. The contact pulled over the RV and checked unde
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: The contact owns a 2021 Ford E-350. The contact stated while driving at various speeds in windy conditions, the “Service Advance-trac” warning message was displayed on the instrument panel. Soon after the initial message was displayed, the Traction Control, Pre-Collision Assist, Cruise Control, and
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 6 recalls have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford E-350 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 30
- Recalls
- 6
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 20
Check a Specific VIN
See recalls for YOUR 2021 Ford E-350