2017 Ram PROMASTER
Problems, Recalls & Reliability Report
Quick Summary
The 2017 Ram PROMASTER has 93 owner complaints filed with NHTSA — that's 1.2x the segment average of 80. The most common issue is engine problems (25% of all complaints), specifically: 1 the light coming on off on dash board its saying running lights out i check all the lights everything working its just coming on and off its self when my headlights its on . on my vehicles even doesnt have the runnning lights 2 im adding antifreeze like every 10k to 15k milles dealer told me that. There are 10 recalls issued for this model year. ⚠️ 5 fire reports filed.
93
Total Complaints
10
Recalls Issued
—/5
Safety Stars
1.2x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
23 complaints- • 1 THE LIGHT COMING ON OFF ON DASH BOARD ITS SAYING RUNNING LIGHTS OUT I CHECK ALL THE LIGHTS EVERYTHING WORKING ITS JUST COMING ON AND OFF ITS SELF WHEN MY HEADLIGHTS ITS ON . ON MY VEHICLES EVEN DOESNT HAVE THE RUNNNING LIGHTS 2 IM ADDING ANTIFREEZE LIKE EVERY 10K TO 15K MILLES DEALER TOLD ME THAT
- • HEAD LIGHT BULB ELECTRICAL SHORT BLOWING LIGHTS OUT ALL THE TIME. READ ONLINE COMPLAINTS. THOUSANDS OF COMPLAINTS FOR THE HEADLIGHT BULBS.
- • 01/29/2020 SUNLIGHT 1 DODGE PROMASTER WITH 9000 MILES AT 9AM PST ERRUPTED IN FLAMES. A SECURITY CAMERA CAUGHT THE EVENT ON CAMERA, 9AM PST. THE VEHICLE SMOKED WHITE SMOKE FROM THE ENGINE COMPARTMENT AREA FOR 20 MINUTES AND ERRUPTED WITH ENGULFING ORANGE FLAMES, AND NOISE THAT ALERTED THE DOG INSIDE
“1 THE LIGHT COMING ON OFF ON DASH BOARD ITS SAYING RUNNING LIGHTS OUT I CHECK ALL THE LIGHTS EVERYTHING WORKING ITS JUST COMING ON AND OFF ITS SELF WHEN MY HEADLIGHTS ITS ON . ON MY VEHICLES EVEN DOESNT HAVE THE RUNNNING LIGHTS 2 IM ADDING ANTIFREEZE LIKE EVERY 10K TO 15K MILLES DEALER TOLD ME THAT”
— NHTSA complaint filing
When Problems Appear on the 2017 Ram PROMASTER
Based on 45 owner complaints that included an odometer reading. Median mileage at time of complaint: 37K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
TRANSMISSION
ENGINE
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (10)
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Fuel Cost Calculator for 2017 Ram PROMASTER
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2017 Ram PROMASTER
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram PROMASTER Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2017 PROMASTER, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 93 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: 1 THE LIGHT COMING ON OFF ON DASH BOARD ITS SAYING RUNNING LIGHTS OUT I CHECK ALL THE LIGHTS EVERYTHING WORKING ITS JUST COMING ON AND OFF ITS SELF WHEN MY HEADLIGHTS ITS ON . ON MY VEHICLES EVEN DOESNT HAVE THE RUNNNING LIGHTS 2 IM ADDING ANTIFREEZE LIKE EVERY 10K TO 15K MILLES DEALER TOLD ME THAT
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: TL* THE CONTACT OWNS A 2017 RAM PROMASTER. THE CONTACT STATED THAT THE INSTRUMENT PANEL ILLUMINATED TOO DIMLY, WHICH CAUSED THE SPEEDOMETER TO BE DIFFICULT TO VIEW WHILE DRIVING IN THE DAYTIME. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE, STERLING HEIGHTS, MI 48313, PHONE NUMBER:
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: AT 64000 MILES MY TRANSMISSION WENT OUT ON MY 1500 PROMASTER VAN I HAD MINIMAL WEIGHT IN IT .
Typically appears around 50K miles. Repair cost ~$500
- ☐LIGHTING: HEADLIGHTS GO OUT EVERY 30 DAYS ,IN THE MIDDLE OF THE NIGHT ,WHILE ON THE HIGHWAY IN THE MIDDLE OF A SNOW STORM , RAIN STORM ETC...
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 10 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram PROMASTER — Year Comparison
How does 2017 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 93
- Recalls
- 10
- Fire reports
- 5
- Crash reports
- 3
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2017 Ram PROMASTER