Is the 2014 Ram PROMASTER reliable?

The 2014 Ram PROMASTER has 117 complaints filed with NHTSA (1.5x the segment average). Our reliability verdict: below-average. Most common issue: ELECTRICAL problems.

What are common problems with the 2014 Ram PROMASTER?

Top problems: ELECTRICAL (19 complaints, avg repair $500); BRAKES (15 complaints, avg repair $500); ENGINE (14 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2014 Ram PROMASTER?

Yes, there are 13 recall(s): POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, SEATS, SEATS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, EQUIPMENT:OTHER:LABELS, EQUIPMENT, ELECTRICAL SYSTEM:SOFTWARE, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:SOFTWARE, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2014 Ram PROMASTER?

Estimated US average full-coverage insurance for the 2014 Ram PROMASTER is approximately $1,478/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2014 Ram PROMASTER

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2014 Ram PROMASTER has 117 owner complaints filed with NHTSA — that's 1.5x the segment average of 80. The most common issue is electrical problems (16% of all complaints), specifically: in less then 30 days mine has failed 21 times dealers say nothing wrong/normal to all problems most this happened before 1500 miles on it. now has 2300 miles on it. 2500 159" high roof 1) 2 no starts. jumped and started. 2nd time immediately turned off and unhooked jump. it restart. There are 13 recalls issued for this model year. ⚠️ 3 fire reports filed.

3 fire reports 8 crash reports 2 injuries

117

Total Complaints

Recalls Issued

—/5

Safety Stars

1.5x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

19 complaints

16%

• IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTART
• AS SOON AS I TURNED ON THE CRUISE CONTROL SWITCH EVERY WARNING LIGHT ON THE DASH - ABS, SEATBELTS, BATTERY, EPC, AND OTHERS ALL LIT UP AS WELL AS THE CRUISE CONTROL ON LIGHT. I TOOK THE VEHICLE IN TO A DEALER IN GRAND RAPIDS, MI K&M NORTHFIELD DODGE AND THEY ARE UNABLE TO OBTAIN A PART. HOW WILL I
• I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENIN

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTART”

— NHTSA complaint filing

When Problems Appear on the 2014 Ram PROMASTER

Based on 84 owner complaints that included an odometer reading. Median mileage at time of complaint: 9K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ELECTRICAL

In line with typicalmedian 4K mi · 15 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

BRAKES

In line with typicalmedian 4K mi · 12 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

In line with typicalmedian 4K mi · 11 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

TRANSMISSION

In line with typicalmedian 70K mi · 10 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

SUSPENSION

In line with typicalmedian 5K mi · 9 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (13)

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT23/01/2020

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Estimated Insurance Cost for 2014 Ram PROMASTER

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,478

Full coverage / month

$123

Liability only / year

$611

vs US avg

-12%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age0.92x

= Full coverage estimate$1478

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2014 PROMASTER, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

SUSPENSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 117 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTART
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTART
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: I PURCHASED THE PROMASTER ON 7/17, ON 7/20 THE "REAR DOOR OPEN" MESSAGE SHOWED UP ON THE DASH. I TOOK IT TO THE DEALER AND LEFT IT THERE. AS OF TODAY 7/29 IT IS STILL NOT FIXED. ACCORDING TO THE SERVICE MANAGER AT SAFFORD DODGE IN WARRENTON, VA, THE "BCM", BASIC CONTROL MODULE IS THE PROBLEM. DODGE
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: THE VAN WOULD JUMP OUT OF 6TH GEAR WHILE DRIVING, IT WOULD REQUIRE A RESTART TO RESET THE VAN SO IT WOULD GO INTO GEAR AGAIN. THIS VAN IS AN AUTOMATED/MANUAL TRANSMISSION A RESTART REQUIRES THAT THE BRAKE PEDAL IS DEPRESSED WHILE STARTING. THIS SITUATION REQUIRED THAT I MANAGE TO GET OFF TO THE SHO
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 13 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)