2017 Ford C-MAX ENERGI

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Ford C-MAX ENERGI has 6 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is fuel system problems (33% of all complaints), specifically: vehicle shuts down while driving on the road/interstate. this is a vehicle with a plug-in battery propulsive system. has happened 4x this year. twice on i-96 in michigan this past weekend and 2x locally. happened when switching from drive mode "auto" on the dash to "ev later". get all kinds of .

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

FUEL SYSTEM

2 complaints

33%

• VEHICLE SHUTS DOWN WHILE DRIVING ON THE ROAD/INTERSTATE. THIS IS A VEHICLE WITH A PLUG-IN BATTERY PROPULSIVE SYSTEM. HAS HAPPENED 4X THIS YEAR. TWICE ON I-96 IN MICHIGAN THIS PAST WEEKEND AND 2X LOCALLY. HAPPENED WHEN SWITCHING FROM DRIVE MODE "AUTO" ON THE DASH TO "EV LATER". GET ALL KINDS OF
• The contact owns a 2017 Ford C-Max Energi. The contact stated while driving 3 MPH, the vehicle started to stall and failed to accelerate while depressing the accelerator pedal. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed that

Typical onset: 50K miles Est. repair: $500

“VEHICLE SHUTS DOWN WHILE DRIVING ON THE ROAD/INTERSTATE. THIS IS A VEHICLE WITH A PLUG-IN BATTERY PROPULSIVE SYSTEM. HAS HAPPENED 4X THIS YEAR. TWICE ON I-96 IN MICHIGAN THIS PAST WEEKEND AND 2X LOCALLY. HAPPENED WHEN SWITCHING FROM DRIVE MODE "AUTO" ON THE DASH TO "EV LATER". GET ALL KINDS OF ”

— NHTSA complaint filing

ELECTRICAL

2 complaints

33%

• The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive
• The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive

Typical onset: 50K miles Est. repair: $500

“The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive ”

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints

17%

• WHILE DRIVING, VEHICLE DOORS AND WINDOW AREAS CREAK AS IF THE FRAME/STRUCTURE IS COMPROMISED OR FLEXING UNUSUALLY. MAY BE SIMPLY POOR QUALITY CONSTRUCTION OR POOR LATCHING MECHANISMS, BUT SEEMS UNUSUAL FOR A NEW VEHICLE. CAR PURCHASED NEW AND HAS HAPPENED SINCE NEW; CAR NOW HAS 3,028 MILES ON IT.

Typical onset: 50K miles Est. repair: $500

“WHILE DRIVING, VEHICLE DOORS AND WINDOW AREAS CREAK AS IF THE FRAME/STRUCTURE IS COMPROMISED OR FLEXING UNUSUALLY. MAY BE SIMPLY POOR QUALITY CONSTRUCTION OR POOR LATCHING MECHANISMS, BUT SEEMS UNUSUAL FOR A NEW VEHICLE. CAR PURCHASED NEW AND HAS HAPPENED SINCE NEW; CAR NOW HAS 3,028 MILES ON IT.”

— NHTSA complaint filing

ELECTRONIC SYSTEMS

1 complaints

17%

• The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

ELECTRONIC SYSTEMS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: VEHICLE SHUTS DOWN WHILE DRIVING ON THE ROAD/INTERSTATE. THIS IS A VEHICLE WITH A PLUG-IN BATTERY PROPULSIVE SYSTEM. HAS HAPPENED 4X THIS YEAR. TWICE ON I-96 IN MICHIGAN THIS PAST WEEKEND AND 2X LOCALLY. HAPPENED WHEN SWITCHING FROM DRIVE MODE "AUTO" ON THE DASH TO "EV LATER". GET ALL KINDS OF
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive
Typically appears around 50K miles. Repair cost ~$500
☐
BODY/STRUCTURE: WHILE DRIVING, VEHICLE DOORS AND WINDOW AREAS CREAK AS IF THE FRAME/STRUCTURE IS COMPROMISED OR FLEXING UNUSUALLY. MAY BE SIMPLY POOR QUALITY CONSTRUCTION OR POOR LATCHING MECHANISMS, BUT SEEMS UNUSUAL FOR A NEW VEHICLE. CAR PURCHASED NEW AND HAS HAPPENED SINCE NEW; CAR NOW HAS 3,028 MILES ON IT.
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRONIC SYSTEMS: The contact owned a 2017 Ford C-Max Energi. The contact stated while starting the vehicle in the parking lot of her residence, there was a strong burning odor and several unknown warning lights illuminated. Additionally, the steering wheel and the brakes were inoperable, and the vehicle lost motive
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)