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Ford

2016 Ford C-MAX HYBRID

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2016 Ford C-MAX HYBRID has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (20% of all complaints), specifically: received a letter from ford although ford is not calling this a recall i believe it is pretty serious. this if for the customer satisfaction program;17b28 ford is saying the electronic throttle body may develop contamination and may result in the vehcile entering a protective low-speed mode which c.

2 crash reports

10

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

OTHER

2 complaints
20%
  • RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C
  • TOUCHSCREEPROBLEMS BEGAN WITH GPS GLITCHES IN DEC 2018, AND HAVE GOTTEN STEADILY WORSE...AS OF TODAY - TOUCHSCREEN DASHBOARD IS NOT WORKING - INCLUDING REAR VIEW CAMERA, HANDLESS FEATURES, GPS, CD PLAYER, ENTERTAINMENT/AUDIO SYSTEM. N SOMETIMES REMAINS ON EVEN AFTER THE CAR HAS BEEN TURNED OFF. REQ
Typical onset: 50K miles Est. repair: $500

RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

2 complaints
20%
  • The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to
  • The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in rev
Typical onset: 50K miles Est. repair: $500

The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to

— NHTSA complaint filing

BODY/STRUCTURE

1 complaints
10%
  • PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Typical onset: 50K miles Est. repair: $500💥 1 crashes

PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,

— NHTSA complaint filing

LIGHTING

1 complaints
10%
  • PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Typical onset: 50K miles Est. repair: $500💥 1 crashes

PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,

— NHTSA complaint filing

SPEED CONTROL

1 complaints
10%
  • RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C
Typical onset: 50K miles Est. repair: $500

RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500
LIGHTING(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 10 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to

    Typically appears around 50K miles. Repair cost ~$500

  • BODY/STRUCTURE: PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,

    Typically appears around 50K miles. Repair cost ~$500

  • LIGHTING: PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Ford C-MAX HYBRID — Year Comparison

How does 2016 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
10
Recalls
0
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2016 Ford C-MAX HYBRID