
2016 Ford C-MAX HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2016 Ford C-MAX HYBRID has 10 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is other problems (20% of all complaints), specifically: received a letter from ford although ford is not calling this a recall i believe it is pretty serious. this if for the customer satisfaction program;17b28 ford is saying the electronic throttle body may develop contamination and may result in the vehcile entering a protective low-speed mode which c.
10
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems
OTHER
2 complaints- • RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C
- • TOUCHSCREEPROBLEMS BEGAN WITH GPS GLITCHES IN DEC 2018, AND HAVE GOTTEN STEADILY WORSE...AS OF TODAY - TOUCHSCREEN DASHBOARD IS NOT WORKING - INCLUDING REAR VIEW CAMERA, HANDLESS FEATURES, GPS, CD PLAYER, ENTERTAINMENT/AUDIO SYSTEM. N SOMETIMES REMAINS ON EVEN AFTER THE CAR HAS BEEN TURNED OFF. REQ
“RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
2 complaints- • The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to
- • The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in rev
“The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to ”
— NHTSA complaint filing
BODY/STRUCTURE
1 complaints- • PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
“PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,”
— NHTSA complaint filing
LIGHTING
1 complaints- • PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
“PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,”
— NHTSA complaint filing
SPEED CONTROL
1 complaints- • RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C
“RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 10 owner complaints for this specific year, here's what to check or ask about:
- ☐OTHER: RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to
Typically appears around 50K miles. Repair cost ~$500
- ☐BODY/STRUCTURE: PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Typically appears around 50K miles. Repair cost ~$500
- ☐LIGHTING: PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford C-MAX HYBRID — Year Comparison
How does 2016 compare to other years? Fewer complaints = more reliable.
Full years-to-avoid analysis →NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 10
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2016 Ford C-MAX HYBRID