2013 Mercedes-Benz SPRINTER 2500

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2013 Mercedes-Benz SPRINTER 2500 has 34 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is air bags problems (32% of all complaints), specifically: tl* the contact owns a 2013 mercedes-benz sprinter 2500. the contact stated that the recall notice for nhtsa campaign number: 16v077000 (air bags) was received in april of 2016. after contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle wer.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

AIR BAGS

11 complaints

32%

• TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WER
• TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V073000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERI
• TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUF

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WER”

— NHTSA complaint filing

ENGINE

4 complaints

12%

• TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS
• TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN
• MERCEDES BENZ 2500 2013 V6 DIESEL. YELLOW ENGINE WARNING LIGHT AND THE EBT YELLOW WARNING LIGHT CAME ON AND ANOTHER WARNING ON THE INSTRUMENT CLUSTER THERE ARE 5 MORE ENGINE STARTS REMAINING AND IT WILL NOT START IF DRIVEN MORE THAN 340 MILES. BOTH THE ERG VALVE AND THE EBT TANK AND HEATER HAVE BE

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS”

— NHTSA complaint filing

LIGHTING

4 complaints

12%

• TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN
• TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN
• WHEN I TURN ON MY VEHICLE IT SHOWS LOW BEAM RIGHT LEFT I TAKE IT TO THE BENZ DEALER IN TAMPA THE PROBLEM THEY CAME UP WITH WATER INTRUSION IN BOTH FRONT HEAD LIGHT ASSEMBLE. HEAD LAMP UNIT FOUND CONDENSATION FORMING IN HEADLAMPS. THEY RECOMMEND REPLACING ENTIRE ASSEMBLY AS NO REPAIR CAN BE PERFORMED

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN”

— NHTSA complaint filing

WHEELS

3 complaints

• I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS.
• TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS
• The right rear axle shaft assembly wheel bearing seal failed. The right rear ABS Sensor, aka (rotational Speed Sensor, wheel speed sensor) failed. These parts are available for inspection. The vehicle unexpectedly accelerated without me pressing the accelerator as I approached a red light at an inte

Typical onset: 50K miles Est. repair: $500

“I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS.”

— NHTSA complaint filing

SPEED CONTROL

3 complaints

• WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I
• WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I
• The right rear axle shaft assembly wheel bearing seal failed. The right rear ABS Sensor, aka (rotational Speed Sensor, wheel speed sensor) failed. These parts are available for inspection. The vehicle unexpectedly accelerated without me pressing the accelerator as I approached a red light at an inte

Typical onset: 50K miles Est. repair: $500

“WHILE DRIVING AT APPROX. 65 MPH THE CRUISE CONTROL WENT OFF AND THREE WARNING LIGHTS CAME ON INCLUDING ABS AND 2 OTHER NEXT THAT ONE LOOKING LIKE A SWERVE CONTROL OR SLIPPERY ROAD CONDITION AND ANOTHER TIRE LOOKING LIGHT. NOT SURE OF OTHER TWO LIGHT AS THIS WAS MY FIRST DRIVE IN THIS VEHICLE WHICH I”

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

ENGINE(~50K mi)

$500

LIGHTING(~50K mi)

$500

WHEELS(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 34 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WER
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAS
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGN
Typically appears around 50K miles. Repair cost ~$500
☐
WHEELS: I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)