2024 Mercedes-Benz SPRINTER 2500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2024 Mercedes-Benz SPRINTER 2500 has 16 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is brakes problems (25% of all complaints), specifically: the contact owns a 2024 mercedes-benz sprinter 2500. the contact stated while driving approximately 65-70 mph, the vehicle stalled without warning. the contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. the contact was able to pull to the side of th. ⚠️ 1 fire report filed.

1 fire report

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems

BRAKES

4 complaints

25%

• The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of th
• The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of th
• The van has a cross wind assist mode. When it activates it aggressively activates only one front wheel brake so dramatically that the van dives down and swerves out of the lane into the adjacent lane. The front wheel happened to be on wet pavement and it was chattering from braking so hard and not g

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of th”

— NHTSA complaint filing

OTHER

3 complaints

19%

• Our 2024 Sprinter Van, manufactured in 2023, with less than 10,000 miles caught fire in the engine compart shortly after my wife picking me up at the airport.
• Yes the wind assist in my opinion is more dangerous than dealing with the wind itself. No safe!
• Second alternator has gone bad twice. Went to Van conversions in Utah and had system completely replaced

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“Our 2024 Sprinter Van, manufactured in 2023, with less than 10,000 miles caught fire in the engine compart shortly after my wife picking me up at the airport.”

— NHTSA complaint filing

TRANSMISSION

2 complaints

13%

• The drive shaft to front differential (part # A9070410-09-00) in MY23 and MY24 Sprinter AWD has structural flaw in the sense that: (1) it is so short that the shaft can easily fall off during normal road conditions. (2) the clip and O-ring to secure the A9070410-09-00 is not strong enough to handle
• Complaint Description I am filing this complaint with the National Highway Traffic Safety Administration regarding a safety issue with my new Mercedes Benz Sprinter 2500. I purchased this vehicle brand new from Mercedes Benz Manhattan. From the first day of ownership, I began experiencing multiple s

Typical onset: 50K miles Est. repair: $500

“The drive shaft to front differential (part # A9070410-09-00) in MY23 and MY24 Sprinter AWD has structural flaw in the sense that: (1) it is so short that the shaft can easily fall off during normal road conditions. (2) the clip and O-ring to secure the A9070410-09-00 is not strong enough to handle”

— NHTSA complaint filing

ELECTRICAL

2 complaints

13%

• Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanica
• 2024 Mercedes-Benz Sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000 miles.

Typical onset: 50K miles Est. repair: $500

“Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanica”

— NHTSA complaint filing

VISIBILITY

1 complaints

• The driver and passenger side mirror glass on 2024 Sprinter 144" Awd Passenger Van shakes violently while driving at any speed over 50mph. This creates a safety issue where it is nearly impossible to judge the type and speed of vehicle that is in your side mirror view. The Mercedes Benz dealership h

Typical onset: 50K miles Est. repair: $500

“The driver and passenger side mirror glass on 2024 Sprinter 144" Awd Passenger Van shakes violently while driving at any speed over 50mph. This creates a safety issue where it is nearly impossible to judge the type and speed of vehicle that is in your side mirror view. The Mercedes Benz dealership h”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

VISIBILITY(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 16 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: The contact owns a 2024 Mercedes-Benz Sprinter 2500. The contact stated while driving approximately 65-70 MPH, the vehicle stalled without warning. The contact attempted to depress the accelerator pedal however, the vehicle revved but failed to respond. The contact was able to pull to the side of th
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Our 2024 Sprinter Van, manufactured in 2023, with less than 10,000 miles caught fire in the engine compart shortly after my wife picking me up at the airport.
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: The drive shaft to front differential (part # A9070410-09-00) in MY23 and MY24 Sprinter AWD has structural flaw in the sense that: (1) it is so short that the shaft can easily fall off during normal road conditions. (2) the clip and O-ring to secure the A9070410-09-00 is not strong enough to handle
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: Vehicle: 2024 Mercedes-Benz Sprinter VIN: [XXX] Mileage: 148,000 The vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe mechanica
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)