Mercedes-Benz SPRINTER 2500 — Years to Avoid
Which model years have the most problems and which are safe to buy.
Avoid These Years
2020 Mercedes-Benz SPRINTER 2500
132 complaints (455% of segment average)
Main issue: THIS FEATURE IS DANGEROUS. WHEN I DRIVE THIS VEHICLE ON A 2 LANE HIGHWAY WITH ON COMING TRUCKS THE "ASSIST" PUSHES ME INTO THE ONCOMING TRUCKS BECAUSE IT THINKS I AM DRIFTING FROM MY LANE. I AM TRYING TO GIVE THE SEMI-TRUCK A BIT OF SPACE!*DT ASK: LET ME TURN THIS "FEATURE" OFF PERMANENTLY. IT'S
2019 Mercedes-Benz SPRINTER 2500
95 complaints (328% of segment average)
Main issue: NEW PURCHASE 02-29-2020; THE MERCEDES SPRINTER 2500 THAT WAS UPFITTED BY AIRSTREAM INTO THE AIRSTREAM INTERSTATE NINETEEN. I DROVE ABOUT 60 MILES AND WHEN BACKING FROM A PARKING SPOT I FELT A SUDDEN GRAB/JOLT FROM THE RIGHT FRONT UNDERCARRIAGE AS IF BACKED OVER A DOG/CHILD. THANKFULLY NOTHING. THREE
2021 Mercedes-Benz SPRINTER 2500
82 complaints (283% of segment average)
Main issue: The contact owns a 2021 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA Campaign Number: 21V411000 (Electrical System, Back Over Prevention) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the
2022 Mercedes-Benz SPRINTER 2500
55 complaints (190% of segment average)
Main issue: The distronic cruise control system cuts out after a period of seeing no vehicles in front, sometimes an hour, sometimes two hours. But when this happens, it then begins disabling other safety systems like emergency braking. There is no way to quickly reset the system. I spoke with the Mercedes Benz
Safe to Buy
2012 Mercedes-Benz SPRINTER 2500
11 complaints — well below segment average
2017 Mercedes-Benz SPRINTER 2500
15 complaints — well below segment average
2024 Mercedes-Benz SPRINTER 2500
16 complaints — well below segment average
2011 Mercedes-Benz SPRINTER 2500
17 complaints — well below segment average
2010 Mercedes-Benz SPRINTER 2500
20 complaints — well below segment average
2018 Mercedes-Benz SPRINTER 2500
22 complaints — well below segment average
2023 Mercedes-Benz SPRINTER 2500
26 complaints — well below segment average