2021 Chrysler PACIFICA PLUG-IN HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Chrysler PACIFICA PLUG-IN HYBRID has 40 owner complaints filed with NHTSA — that's 0.4x the segment average of 107. The most common issue is electrical problems (33% of all complaints), specifically: the contact owns a 2021 chrysler pacifica hybrid. the contact received notification of nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufactu. There is 1 recall issued for this model year.
40
Total Complaints
1
Recalls Issued
—/5
Safety Stars
0.4x
vs Segment Avg
Known Problems(top 5 of 5)
ELECTRICAL
13 complaints- • The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufactu
- • The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated a bystander was unable to push the vehicle out of the road. The contact stated that the transmission
- • The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of
“The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufactu”
— NHTSA complaint filing
When Problems Appear on the 2021 Chrysler PACIFICA PLUG-IN HYBRID
Based on 29 owner complaints that included an odometer reading. Median mileage at time of complaint: 31K miles. Most complaints cluster in the 30-60K miles range.
ELECTRONIC SYSTEMS
ENGINE
ELECTRICAL
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (1)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Estimated Insurance Cost for 2021 Chrysler PACIFICA PLUG-IN HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Chrysler New-Vehicle Warranty Coverage
These are the terms for a new Chrysler. If you're buying a used 2021 PACIFICA PLUG-IN HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chrysler dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 40 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufactu
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRONIC SYSTEMS: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufactu
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a rea
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled. The contact stated that after waiting for 10 to 15 minutes, he was able to restart the vehicle. The contact also stated that t
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Chrysler dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chrysler PACIFICA PLUG-IN HYBRID — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 40
- Recalls
- 1
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 107
Check a Specific VIN
See recalls for YOUR 2021 Chrysler PACIFICA PLUG-IN HYBRID