2018 Chrysler PACIFICA PLUG-IN HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2018 Chrysler PACIFICA PLUG-IN HYBRID has 375 owner complaints filed with NHTSA — that's 3.5x the segment average of 107. The most common issue is electrical problems (22% of all complaints), specifically: i was passing a slow moving motor home on state road 19 ocala national forest . in the middle of my pass the engine cut off. i had enough speed to finish my pass safely and pull to the side of road. all the panel lights were flashing and the car would not restart. i called roadside assistance chrysl. There is 1 recall issued for this model year. ⚠️ 19 fire reports filed.
375
Total Complaints
1
Recalls Issued
—/5
Safety Stars
3.5x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
83 complaints- • I WAS PASSING A SLOW MOVING MOTOR HOME ON STATE ROAD 19 OCALA NATIONAL FOREST . IN THE MIDDLE OF MY PASS THE ENGINE CUT OFF. I HAD ENOUGH SPEED TO FINISH MY PASS SAFELY AND PULL TO THE SIDE OF ROAD. ALL THE PANEL LIGHTS WERE FLASHING AND THE CAR WOULD NOT RESTART. I CALLED ROADSIDE ASSISTANCE CHRYSL
- • VEHICLE UCONNECT SCREEN LOCKS ONTO FORWARD IMAGE WHILE MOVING FORWARD DOWN THE ROAD OR GOES BLACK ELIMINATING THE ABILITY TO ACCESS ANY OF THE CLIMATE CONTROL OR SOS FEATURES. EXTREMELY DISTRACTING AND REQUIRES VEHICLE TO BE PULLED OVER AND RESTARTED TO CLEAR.
- • I TOOK MY VAN IN FOR RECALL AND WAS FIXED ON 7/16/18 FOR CRUISE CONTROL PROBLEM. EVERYDAY SINCE THE FAN COMES ON WHILE PARKED IN THE GARAGE AND CHARGING (LEVEL 2) AT A VERY HIGH NOISE LEVEL. ROLLER COASTER TYPE NOISE. YOU CAN HEAR IT ALL OVER THE HOUSE. CAR SOUNDS LIKE IT IS GOING TO EXPLODE. N
“I WAS PASSING A SLOW MOVING MOTOR HOME ON STATE ROAD 19 OCALA NATIONAL FOREST . IN THE MIDDLE OF MY PASS THE ENGINE CUT OFF. I HAD ENOUGH SPEED TO FINISH MY PASS SAFELY AND PULL TO THE SIDE OF ROAD. ALL THE PANEL LIGHTS WERE FLASHING AND THE CAR WOULD NOT RESTART. I CALLED ROADSIDE ASSISTANCE CHRYSL”
— NHTSA complaint filing
When Problems Appear on the 2018 Chrysler PACIFICA PLUG-IN HYBRID
Based on 182 owner complaints that included an odometer reading. Median mileage at time of complaint: 5K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
ENGINE
OTHER
ELECTRONIC SYSTEMS
TRANSMISSION
FUEL SYSTEM
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (1)
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Estimated Insurance Cost for 2018 Chrysler PACIFICA PLUG-IN HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Chrysler New-Vehicle Warranty Coverage
These are the terms for a new Chrysler. If you're buying a used 2018 PACIFICA PLUG-IN HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chrysler dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 375 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: I WAS PASSING A SLOW MOVING MOTOR HOME ON STATE ROAD 19 OCALA NATIONAL FOREST . IN THE MIDDLE OF MY PASS THE ENGINE CUT OFF. I HAD ENOUGH SPEED TO FINISH MY PASS SAFELY AND PULL TO THE SIDE OF ROAD. ALL THE PANEL LIGHTS WERE FLASHING AND THE CAR WOULD NOT RESTART. I CALLED ROADSIDE ASSISTANCE CHRYSL
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRONIC SYSTEMS: FRONT COLLISION WARNING AND BRAKES DID NOT ENGAGE WHEN THIS SAFETY MECHANISM HAS BEEN FUNCTIONING IN THE PAST. WE WERE DRIVING ON THE FREEWAY IN TRAFFIC WHEN THE TRUCK AHEAD OF US BRAKED SUDDENLY. OUR PACIFICA REAR-ENDED THIS VEHICLE AT ABOUT 25-30MPH. NO AUDIBLE OR VISUAL FRONT COLLISION WARNING OC
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I PURCHASED THE 2018 CHRYSLER PACIFICA HYBRID IN DECEMBER 2018. IN FEBRUARY 2018 AT ABOUT 3500 MILES, THE VEHICLE'S ENGINE LIGHT TURNED ON AND THE ENGINE SOUNDED LOUD. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT A PIN WAS MISSING FROM THE EXHAUST CAMSHAFT PHASER. THE PIN WAS NOT IN
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: I PURCHASED THE 2018 CHRYSLER PACIFICA HYBRID IN DECEMBER 2018. IN FEBRUARY 2018 AT ABOUT 3500 MILES, THE VEHICLE'S ENGINE LIGHT TURNED ON AND THE ENGINE SOUNDED LOUD. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THAT A PIN WAS MISSING FROM THE EXHAUST CAMSHAFT PHASER. THE PIN WAS NOT IN
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Chrysler dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chrysler PACIFICA PLUG-IN HYBRID — Year Comparison
How does 2018 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 375
- Recalls
- 1
- Fire reports
- 19
- Crash reports
- 5
- Injury reports
- 4
- Segment avg
- 107
Check a Specific VIN
See recalls for YOUR 2018 Chrysler PACIFICA PLUG-IN HYBRID