2023 Chrysler PACIFICA PLUG-IN HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Chrysler PACIFICA PLUG-IN HYBRID has 76 owner complaints filed with NHTSA — that's 0.7x the segment average of 107. The most common issue is engine problems (24% of all complaints), specifically: i was driving the van a day after i bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. after a minute the 03a "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, .
76
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.7x
vs Segment Avg
Known Problems(top 5 of 8)
ENGINE
18 complaints- • I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart,
- • The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque
- • I have had this van for just under a year. While driving on the freeway last year, it gave me a warning to pull over and that the van would shut down soon. When I took it to the dealership, the check engine light had turned off and I was told there was nothing they can do. On a recent 1000 mile fami
“I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, ”
— NHTSA complaint filing
When Problems Appear on the 2023 Chrysler PACIFICA PLUG-IN HYBRID
Based on 11 owner complaints that included an odometer reading. Median mileage at time of complaint: 10K miles. Most complaints cluster in the 0-30K miles range.
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Estimated Insurance Cost for 2023 Chrysler PACIFICA PLUG-IN HYBRID
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Chrysler New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 76 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart,
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: [XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chrysler PACIFICA PLUG-IN HYBRID — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 76
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 2
- Segment avg
- 107
Check a Specific VIN
See recalls for YOUR 2023 Chrysler PACIFICA PLUG-IN HYBRID