2023 Chrysler PACIFICA PLUG-IN HYBRID
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Chrysler PACIFICA PLUG-IN HYBRID has 76 owner complaints filed with NHTSA — that's 0.9x the segment average of 80. The most common issue is engine problems (24% of all complaints), specifically: i was driving the van a day after i bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. after a minute the 03a "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, .
76
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.9x
vs Segment Avg
Known Problems
ENGINE
18 complaints- • I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart,
- • The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque
- • I have had this van for just under a year. While driving on the freeway last year, it gave me a warning to pull over and that the van would shut down soon. When I took it to the dealership, the check engine light had turned off and I was told there was nothing they can do. On a recent 1000 mile fami
“I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, ”
— NHTSA complaint filing
TRANSMISSION
15 complaints- • The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque
- • We purchased a brand new car and we have driven just 778 miles. Below are the things happened suddenly while driving on highway on our long planned trip and it screwed up entire journey. 1. Instrument cluster suddenly shown the error “service charging system” in the middle of highway when I was driv
- • Engine stalled suddenly putting everyone in car at severe risk. Error "Stop safely Vehicle will shut off soon".
“The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque”
— NHTSA complaint filing
ELECTRICAL
14 complaints- • My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi
- • The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque
- • The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated that while his wife was driving 70-75 MPH, the message "Stop Safely. Vehicle Will Shut Off Soon." was displayed, and a chime sounded. Additionally, the check engine warning light and the turtle warning light were illuminated. The c
“My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi”
— NHTSA complaint filing
SPEED CONTROL
6 complaints- • [XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of
- • I engaged the speed control (NOT adaptive speed control, also equipped on this car), and set my desired speed. I pressed and held the SET+ button to increase speed, as demonstrated at 1:27 on this video [XXX] from Mopar for an older model of this vehicle. When I released the button, the car continu
- • Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message "vehicle will shut down". Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to de
“[XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of ”
— NHTSA complaint filing
FUEL SYSTEM
5 complaints- • My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi
- • The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read Park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The Check engine code read Drive Mo
- • Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message "vehicle will shut down". Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to de
“My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 76 owner complaints for this specific year, here's what to check or ask about:
- ☐ENGINE: I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart,
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: The power train system of our vehicle experienced a critical malfunction, as indicated by the "Service Charging System" error message and engine light on the dashboard, leading to a loss of power in the accelerator. We are willing to cooperate and make the vehicle available for inspection upon reque
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: My air conditioner went out in my car three weeks after purchase. I took it to the dealership. They replace several parts and said that there was an electrical issue they ran into. They said they had to get approval from Chrysler engineering in order to replace the part. The car was in the dealershi
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: [XXX] Hi Team, I recorded this video on my New 2023 Pacifica Hybrid Limited which I purchased on Jan 17th.(I traded my 2017 Honda CRV EXL and remaining amount Financed with bank) The very next day I got these alerts while it was parked in my garage, The vehicle freezes all of a sudden, the bunch of
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chrysler PACIFICA PLUG-IN HYBRID — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 76
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 2
- Injury reports
- 2
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2023 Chrysler PACIFICA PLUG-IN HYBRID