Is the 2019 Chrysler PACIFICA PLUG-IN HYBRID reliable?

The 2019 Chrysler PACIFICA PLUG-IN HYBRID has 83 complaints filed with NHTSA (0.8x the segment average). Our reliability verdict: average. Most common issue: ELECTRICAL problems.

What are common problems with the 2019 Chrysler PACIFICA PLUG-IN HYBRID?

Top problems: ELECTRICAL (22 complaints, avg repair $500); TRANSMISSION (15 complaints, avg repair $500); OTHER (14 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2019 Chrysler PACIFICA PLUG-IN HYBRID?

Yes, there are 1 recall(s): HYBRID PROPULSION SYSTEM. Contact any Chrysler dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2019 Chrysler PACIFICA PLUG-IN HYBRID?

Estimated US average full-coverage insurance for the 2019 Chrysler PACIFICA PLUG-IN HYBRID is approximately $1,607/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2019 Chrysler PACIFICA PLUG-IN HYBRID

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2019 Chrysler PACIFICA PLUG-IN HYBRID has 83 owner complaints filed with NHTSA — that's 0.8x the segment average of 107. The most common issue is electrical problems (27% of all complaints), specifically: smoke and foul rotten egg smell coming from driver rear quarter panel where battery sits. fire department came out and removed paneling and battery was found to be extremely overheated. vehicle was plugged in charging when this courted in our garage. i immediately unplugged it and called 911. There is 1 recall issued for this model year.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

22 complaints

27%

• SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911
• THE HANDS-FREE AND BLUETOOTH FEATURE OF MY RADIO STOPPED WORKING 3 MONTHS AGO. I HAVE BEEN IN TO CHRYSLER SERVICE IN FORT COLLINS FIVE TIMES TO HAVE IT FIXED. THE LAST TIME WAS TWO WEEKS AGO AND THEY SAID THEY WERE GOING TO JUST ORDER A NEW RADIO. I STILL HAVEN'T HEARD ANYTHING FROM THEM. THE SERVIC
• ON INTERSTATE HIGHWAY LEFT LANE AT 65MPH, CHECK ENGINE LIGHT COMES ON, RED PLUG-IN LIGHT COMES ON, AND CAR SLOWS TO A STOP IN LANE. CAR DOES NOT TURN BACK ON AFTER SEVERAL ATTEMPTS. AFTER FIVE MINUTES, CAR STARTS AGAIN. CHECK ENGINE LIGHT REMAINS ON. STALLING RECALL NOT FOUND FOR THIS VIN, BUT

Typical onset: 50K miles Est. repair: $500

“SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911”

— NHTSA complaint filing

When Problems Appear on the 2019 Chrysler PACIFICA PLUG-IN HYBRID

Based on 29 owner complaints that included an odometer reading. Median mileage at time of complaint: 8K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ELECTRICAL

In line with typicalmedian 14K mi · 7 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

OTHER

In line with typicalmedian 3K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

TRANSMISSION

In line with typicalmedian 21K mi · 5 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (1)

HYBRID PROPULSION SYSTEM18/07/2024

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Risk: A vehicle fire increases the risk of injury.

Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

Estimated Insurance Cost for 2019 Chrysler PACIFICA PLUG-IN HYBRID

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,607

Full coverage / month

$134

Liability only / year

$611

vs US avg

-4%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Chrysler New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Chrysler. If you're buying a used 2019 PACIFICA PLUG-IN HYBRID, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chrysler dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRONIC SYSTEMS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 83 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: ON INTERSTATE HIGHWAY LEFT LANE AT 65MPH, CHECK ENGINE LIGHT COMES ON, RED PLUG-IN LIGHT COMES ON, AND CAR SLOWS TO A STOP IN LANE. CAR DOES NOT TURN BACK ON AFTER SEVERAL ATTEMPTS. AFTER FIVE MINUTES, CAR STARTS AGAIN. CHECK ENGINE LIGHT REMAINS ON. STALLING RECALL NOT FOUND FOR THIS VIN, BUT
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: SMOKE AND FOUL ROTTEN EGG SMELL COMING FROM DRIVER REAR QUARTER PANEL WHERE BATTERY SITS. FIRE DEPARTMENT CAME OUT AND REMOVED PANELING AND BATTERY WAS FOUND TO BE EXTREMELY OVERHEATED. VEHICLE WAS PLUGGED IN CHARGING WHEN THIS COURTED IN OUR GARAGE. I IMMEDIATELY UNPLUGGED IT AND CALLED 911
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: PACIFICA HYBRID, TWO INCIDENTS: FIRST WAS ON FREEWAY, FAST LANE, DRIVING NORMALLY WITH ACTIVE CRUISE CONTROL. THE CAR SUDDENLY SHUT DOWN ALL ACCELERATION AND SLOWED. I WAS ABLE TO PRESS THE BRAKE AND STOP. THE FRONT CONSOLE LIT UP WITH MANY WARNINGS INCLUDING THE FRONTAL COLLISION WARNINGS. I WAS N
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 1 recall have been completed — free at any Chrysler dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)