2024 Chrysler PACIFICA PLUG-IN HYBRID

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2024 Chrysler PACIFICA PLUG-IN HYBRID has 48 owner complaints filed with NHTSA — that's 0.6x the segment average of 80. The most common issue is engine problems (35% of all complaints), specifically: •what component or system failed or malfunctioned, and is it available for inspection upon request? the engine shut off and i lost the ability to accelerate. the issue only resolved when i turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at .

Total Complaints

Recalls Issued

—/5

Safety Stars

0.6x

vs Segment Avg

Known Problems

ENGINE

17 complaints

35%

• •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at
• I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lo
• The contact rented a 2024 Chrysler Pacifica Hybrid. The contact stated the message "Stop Safely- The Vehicle Will Shut-off Soon" was displayed. The contact stated while driving uphill at an unknown speed, there was a loss in automotive power. The check engine warning light remained illuminated. Afte

Typical onset: 50K miles Est. repair: $500

“•What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at ”

— NHTSA complaint filing

TRANSMISSION

13 complaints

27%

• •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at
• I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lo
• We were driving on a 2 lane stretch of highway under construction. There were concrete barriers at the edge of the left and right lanes. There were no shoulder pull off areas or highway exits. We had been driving at highway speeds for 30 minutes. For about the next 10 minutes, there was heavy traf

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

ELECTRICAL

7 complaints

15%

• I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lo
• We purchased the vehicle in Feb 2024. On [XXX] a check engine light came on while driving on [XXX] (1 lane highway) and a few seconds later the on the display on the instrument panel stated "Stop Safely, the vehicle will shut off soon" and the vehicle immediately started slowing down and lost the ab
• Two children and I were put in a very dangerous situation when our Avis rental car (2024 Chrysler Pacifica) stopped suddenly, with hardly any notice, while in motion. As the driver, mid Uturn off a busy offramp near [XXX] in CA, I had a moment's notice before I lost all power to the vehicle. The

Typical onset: 50K miles Est. repair: $500

“I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lo”

— NHTSA complaint filing

FUEL SYSTEM

3 complaints

• Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described
• We were driving on a 2 lane stretch of highway under construction. There were concrete barriers at the edge of the left and right lanes. There were no shoulder pull off areas or highway exits. We had been driving at highway speeds for 30 minutes. For about the next 10 minutes, there was heavy traf
• While traveling at highway speeds, the vehicle cut the engine and displayed a message that the vehicle would shut-down in 2 min. The message was inaccurate, as the vehicle immediately cut the engine. The first time it happened, the vehicle coasted to a stop in the middle of HOV lane. The second time

Typical onset: 50K miles Est. repair: $500

“Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described ”

— NHTSA complaint filing

OTHER

2 complaints

• Brand new less then a month old 2024 Pacifica hybrid. I had multiple check engine lights without codes and then on 22nd of Feb out of nowhere Stop Safely Vehicle Will Shut Off Soon warning in the middle of the highway at 9:00pm at night. I made in over one lane and the vehicle shut off. Took it to t
• I purchased a brand new 2024 Chrysler Pacifica Hybrid on September 23th 2024. It was delivered the next day and after driving just for 2-3 miles, the vehicle gave me a warning that the was serious issue and the vehicle will shutdown in 1/2 minutes. I was fortunately slowing down to stop at a light w

Typical onset: 50K miles Est. repair: $500

“Brand new less then a month old 2024 Pacifica hybrid. I had multiple check engine lights without codes and then on 22nd of Feb out of nowhere Stop Safely Vehicle Will Shut Off Soon warning in the middle of the highway at 9:00pm at night. I made in over one lane and the vehicle shut off. Took it to t”

— NHTSA complaint filing

Estimated Repair Costs

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 48 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: •What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lo
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)