2019 Volvo XC60

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2019 Volvo XC60 has 62 owner complaints filed with NHTSA — that's 0.8x the segment average of 80. The most common issue is electrical problems (18% of all complaints), specifically: safety issue the auto-hold brake function malfunctioned. i am using this feature a lot. when entering a paid parking garage the car stopped correctly before the gate . but when opening the door and unbuckling the driver's belt the system malfunctioned- instead of entering auto parking mode and be s.

7 crash reports 8 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.8x

vs Segment Avg

Known Problems

ELECTRICAL

11 complaints

18%

• SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE S
• WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN
• Driving down the interstate in rush hour at 30 mph, the entire entertainment system as well as the dashboard went black and went through a system restart. The dashboard, including spedometer and related controls were black and unusable for approximately 10 seconds. Approximately 3 minutes later, t

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE S”

— NHTSA complaint filing

BRAKES

8 complaints

13%

• SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE S
• VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE
• SINCE PURCHASING IN MAY 2019, MY BRAKE PADS WERE REPLACED ONCE AND MY ROTORS NOW THREE TIMES. I HAVE LESS THAN 20,000MI ON MY VOLVO. THE REASON IS BECAUSE OF PULSATIONS WHEN I APPLY THE BRAKES AND IT CAN BE FELT IN THE STEERING WHEEL, AT TIMES. MY DEALER HAS BEEN STELLAR IN ADDRESSING MY CONCER

Typical onset: 50K miles Est. repair: $500💥 2 crashes

— NHTSA complaint filing

OTHER

5 complaints

• IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.
• WHILE I WAS DRIVING IN A BUSY MULTILANE CITY TRAFFIC SITUATION, THE CAR'S CENTER CONSOLE WENT COMPLETELY BLANK AND THE TURN SIGNALS, HAZARD LIGHTS, AND VOLVO ON CALL WERE NOT FUNCTIONING PROPERLY. I AM NOT SURE WHAT ELSE WAS AFFECTED. THIS CONTINUED FOR A FULL 1-2 MINUTES, UNLIKE TIMES BEFORE WHEN
• The entire vehicle shakes and vibrates violently at 50 mph and over.

Typical onset: 50K miles Est. repair: $500

“IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

5 complaints

• TL* THE CONTACT OWNS A 2019 VOLVO XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS
• Since owning my Volvo XC60 I have had to change my brakes and rotors 3 times. I first purchased my car in January 2020 and the model is a 2019. The brake issues that have occurred have been the brake pedal shaking excessively as well as concern that the car would not brake due to the brakes wearing
• The parking collision sensors occasionally stop working during the parking process going from active to fully inactive at the same time. While driving through the city the coward collision has ghost activations where the car believes an object is right in front when there is nothing there. The eme

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2019 VOLVO XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS ”

— NHTSA complaint filing

STEERING

5 complaints

• SINCE PURCHASING IN MAY 2019, MY BRAKE PADS WERE REPLACED ONCE AND MY ROTORS NOW THREE TIMES. I HAVE LESS THAN 20,000MI ON MY VOLVO. THE REASON IS BECAUSE OF PULSATIONS WHEN I APPLY THE BRAKES AND IT CAN BE FELT IN THE STEERING WHEEL, AT TIMES. MY DEALER HAS BEEN STELLAR IN ADDRESSING MY CONCER
• At approximately 55,000 miles I started to experience intermittent heavy vibration at Highway speeds. According to the Volvo technical journal this is a known issue called the Ghost Shaker. There we no warning lamps or car messages that displayed while the shaking occurred. Typically, the car would
• The right side module buttons on steering wheel stops working

Typical onset: 50K miles Est. repair: $500

“SINCE PURCHASING IN MAY 2019, MY BRAKE PADS WERE REPLACED ONCE AND MY ROTORS NOW THREE TIMES. I HAVE LESS THAN 20,000MI ON MY VOLVO. THE REASON IS BECAUSE OF PULSATIONS WHEN I APPLY THE BRAKES AND IT CAN BE FELT IN THE STEERING WHEEL, AT TIMES. MY DEALER HAS BEEN STELLAR IN ADDRESSING MY CONCER”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

STEERING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 62 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE S
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE S
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: TL* THE CONTACT OWNS A 2019 VOLVO XC60 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE AHEAD SUDDENLY STOPPED AND THE AUTOMATIC EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE CAUSING THE VEHICLE TO CRASH INTO A SECOND VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)