2013 Volvo XC60

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2013 Volvo XC60 has 81 owner complaints filed with NHTSA — that's 1.0x the segment average of 80. The most common issue is visibility problems (36% of all complaints), specifically: windshield water leak at gasket, above the steering weel area.. ⚠️ 3 fire reports filed.

3 fire reports 1 crash report 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

1.0x

vs Segment Avg

Known Problems

VISIBILITY

29 complaints

36%

• WINDSHIELD WATER LEAK AT GASKET, ABOVE THE STEERING WEEL AREA.
• VOLVO XC60 GLASS BONDING DEFECT. WHENEVER WATER FROM RAIN HITS THE WINDSHIELD WATER RUNS DOWN THE INTERIOR OF THE GLASS INSIDE THE VEHICLE. THE BONDING MATERIAL HAS ERODED AND GLASS CAN BE PUSHED OUT OF THE FRAME WITH MY FINGERS. THE LEAK HAS EXPANDED TO ENCOMPASS THE PASSENGER SIDE. THERE IS CONCER
• WINDSHIELD LEAKS AND IS NOT SEALED ACROSS THE TOP. RAIN AND SNOW ENTER THE VEHICLE THROUGH THE WINDSHIELD, LIMITING VISIBILITY AND PUDDLING INSIDE THE CAR. THIS HAS BEEN AN ONGOING ISSUE.

Typical onset: 50K miles Est. repair: $500

“WINDSHIELD WATER LEAK AT GASKET, ABOVE THE STEERING WEEL AREA.”

— NHTSA complaint filing

OTHER

16 complaints

20%

• 12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL
• MOLD, MILDEW AND BACTERIA GROWING IN VENTILATION SYSTEM. INITIALLY NOTICED BECAUSE OF VERY BAD ODOR COMING FROM AIR CONDITIONING SYSTEM. A DESIGN FLAW IN AIR CONDITIONING/VENTILATION SYSTEM. CONDENSER DOES NOT DRAIN PROPERLY, CAUSING IT TO CLOG AND MOLD/MILDEW AND BACTERIA GROW IN THE SYSTEM. VOLVO'
• NUMEROUS TRIPS TO THE LOCAL VOLVO DEALER TO FIND THE ISSUE WITH MY VOLVO. LAST EPISODE 10.07.2016 DRIVING ON CITY STREETS. APPROX. SPEED 25-30 MPH. SLOWING DOWN AND MAKING A COMPLETE STOP. ACCELERATING TO MOVE ON BUT CAR IS NOT RESPONDING. RPM STAYS AT 600 EVEN THOUGH GAS PEDAL IS PRESSED DOWN. T

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL ”

— NHTSA complaint filing

ELECTRICAL

9 complaints

11%

• 12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL
• CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PA
• EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

— NHTSA complaint filing

AIR BAGS

7 complaints

• CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PA
• A MONTH AGO PURCHASED A 2013 VOLVO XC60 FROM A USED CAR DEALERSHIP. ON 12/9/19 THE AIRBAG ICON APPEARED WHICH SAID," SRS AIRBAG SERVICE URGENT." SINCE I LIVE IN NEW YORK AND BOUGHT THIS VEHICLE OUT OF STATE IN ( VIRGINIA) , I CALLED A VOLVO DEALERSHIP NEAR ME ABOUT THE PROBLEM. THEY CONFIRMED THAT T
• The problem started 2 years ago and has progressively become worse. The original windshield is leaking water, which drains down inside the A-pillar and windshield. Water also leaks into the air-bag in the A-pillar, and moisture may come in contact with the electronic parts in the dashboard, creating

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PA”

— NHTSA complaint filing

BODY/STRUCTURE

5 complaints

• I RECENTLY NOTICED WATER INTRUDING INTO THE TOP SIDE OF THE WINDSHIELD. THE ISSUE PERSISTED OVER THE COURSE OF A COUPLE WEEKS UNTIL THE WATER INTRUSION BECAME SEVERE AND RISKED ELECTRICAL DAMAGE TO THE VEHICLE. AFTER CONTACTING SAFELITE AUTO GLASS I WAS INFORMED BY THE TECHNICIAN THAT THIS ISSUE IS
• I OWN A 2013 XC 60. IT HAS ADHESIVE FAILURE ON THE WINDSHIELD. IT HAS BEEN THIS WAY FOR OVER TWO YEARS. EVERYWHERE I TAKE MY VEHICLE THEY TELL ME THAT IT IS PROBABLY THE SUNROOF LEAKING. (SAFELIGHT WHO VOLVO SAID I SHOULD USE) WE HAVE CHECKED ALL THE SUNROOF DRAINS AND IT IS NOT THE SUNROOF IT IS 1
• WATER LEAKAGE INSIDE OF FRONT DRIVER SIDE WINDSHIELD DURING LIGHT RAINFALL. CAR WAS STATIONARY. LEAKAGE IS CONTINUOUS EACH TIME IT RAINS. VOLVO XC60 2013 3.2 ENGINE

Typical onset: 50K miles Est. repair: $500

“I RECENTLY NOTICED WATER INTRUDING INTO THE TOP SIDE OF THE WINDSHIELD. THE ISSUE PERSISTED OVER THE COURSE OF A COUPLE WEEKS UNTIL THE WATER INTRUSION BECAME SEVERE AND RISKED ELECTRICAL DAMAGE TO THE VEHICLE. AFTER CONTACTING SAFELITE AUTO GLASS I WAS INFORMED BY THE TECHNICIAN THAT THIS ISSUE IS ”

— NHTSA complaint filing

Estimated Repair Costs

VISIBILITY(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

AIR BAGS(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 81 owner complaints for this specific year, here's what to check or ask about:

☐
VISIBILITY: WINDSHIELD WATER LEAK AT GASKET, ABOVE THE STEERING WEEL AREA.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: 12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: 12/24/13 APPROX 6:00 PM DRIVING APPROX. 65 MPH ON ROUTE 9 SOUTH IN CT WITH CRUISE CONTROL ON. NO OTHER VEHICLES IN FRONT OR NEARBY AND SUDDENLY THE RED DASHBOARD LIGHT FLASHED AND WARNING SOUNDS AND THE CAR BEGAN TO AUTO BRAKE ABRUPTLY TO 45 MPH. I PULLED OFF THE ROAD TURNED OFF THE CRUISE CONTROL
Typically appears around 50K miles. Repair cost ~$500
☐
AIR BAGS: CAR LEAKS WATER INSIDE,COMING FROM BOTH A PILLARS .THIS IS WHERE THE CURTAIN AIRBAGS ARE LOCATED. THIS CLEARLY IS A SAFETY CONCERN. I HAVE DONE A LITTLE RESEARCH AND VOLVO OF NORTH AMERICA WHERE SUED IN NJ FOR THIS TYPE OF WATER INTRUSION PROBLEM. THIS OCCURS WHEN IT RAINS AND CAR JUST SITS WHILE PA
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)