2025 Volvo XC60

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2025 Volvo XC60 has 38 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is driver assist/cameras problems (29% of all complaints), specifically: i bought this car on 8/30/24. this car has the ability to turn off the lane keeping aid, but it defaults to steering assistance which can't be turned off. i was not aware of this before purchasing. this feature is a big problem and should be removed or allow the driver to deactivate. if i am driving.

3 crash reports 6 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

DRIVER ASSIST/CAMERAS

11 complaints

29%

• I bought this car on 8/30/24. This car has the ability to turn off the lane keeping aid, BUT it defaults to steering assistance which can't be turned off. I was not aware of this before purchasing. This feature is a big problem and should be removed or allow the driver to deactivate. If I am driving
• I am getting the message “Camera temporarily unavailable” which means I can’t backup safely.
• On 6/24/25 warning given that rear camera — actually all cameras — were unavailable. Cameras remained unavailable for several hours, when they “magically” came back on. 6/24/25 — radio sound disappeared. Only returned after a hard reset of the center infotainment system. 6/25/25 — another warning

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I bought this car on 8/30/24. This car has the ability to turn off the lane keeping aid, BUT it defaults to steering assistance which can't be turned off. I was not aware of this before purchasing. This feature is a big problem and should be removed or allow the driver to deactivate. If I am driving”

— NHTSA complaint filing

ELECTRICAL

9 complaints

24%

• I am writing to formally express my significant concerns and dissatisfaction with the recurring software and system issues I have experienced with my Volvo XC60, purchased on 1st February 2025, approximately four months ago. The vehicle’s Vehicle Identification Number (VIN) is [XXX] . Since taking
• Acceleration from standing position
• The contact owns a 2025 Volvo XC60. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with an inoperable instrument cluster. The contact was informed that the instrument cluster

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I am writing to formally express my significant concerns and dissatisfaction with the recurring software and system issues I have experienced with my Volvo XC60, purchased on 1st February 2025, approximately four months ago. The vehicle’s Vehicle Identification Number (VIN) is [XXX] . Since taking ”

— NHTSA complaint filing

VISIBILITY

6 complaints

16%

• Both my rear windows have a haze on them, which interferes with my visibility in direct sun.
• The rear side windows on my 2025 Volvo XC60 B5 Plus AWD exhibit a persistent “smoky” or hazy appearance when viewed through the rearview mirror or directly from inside the cabin. The issue is most noticeable during daytime when light hits the glass at an angle, or at night when headlights from other
• My 2025 Volvo XC60 Plug-in hybrid Ultimate package was built with laminated rear passenger windows. The car is less than one-year old and both rear passenger windows are very cloudy (see attached), obstructing the vision of the driver in situations such as when changing lanes or parking. This coul

Typical onset: 50K miles Est. repair: $500

“Both my rear windows have a haze on them, which interferes with my visibility in direct sun.”

— NHTSA complaint filing

OTHER

4 complaints

11%

• Camera intermittently stops working with "Camera temporarily unavailable" message. This last a day or two and then it "fixes itself". This is a safety issue that MUST be fixed, Volvo has known about this for years and has done nothing to fix it.
• I am writing to formally express my significant concerns and dissatisfaction with the recurring software and system issues I have experienced with my Volvo XC60, purchased on 1st February 2025, approximately four months ago. The vehicle’s Vehicle Identification Number (VIN) is [XXX] . Since taking
• On several occasions while loading items into the rear storage area, the rear hatch suddenly closed on me without warning, striking me on the head and pinning me under it for several seconds until I was able to force the hatch open. After the first couple of incidents, I thought that maybe I had i

Typical onset: 50K miles Est. repair: $500

“Camera intermittently stops working with "Camera temporarily unavailable" message. This last a day or two and then it "fixes itself". This is a safety issue that MUST be fixed, Volvo has known about this for years and has done nothing to fix it.”

— NHTSA complaint filing

BODY/STRUCTURE

3 complaints

• The trunk of the car automatically closed and hit my head as I was picking up my groceries.
• The rear tailgate has a feature that allows a driver to open it by waving their foot underneath the bumper in case their hands are full. The system will also unsafely cause the door to close if a person places their foot too close when loading cargo. This has twice lowered the door on my head. The m
• On December 28 the tailgate on my Volvo 2025 xc60 PHEV began to open and close randomly while it was not running, parked in my garage and and plugged in. I unplugged the car from the charger, firmly closed the tailgate and went back in side my house. I checked on the car several minutes later to f

Typical onset: 50K miles Est. repair: $500

“The trunk of the car automatically closed and hit my head as I was picking up my groceries.”

— NHTSA complaint filing

Estimated Repair Costs

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

VISIBILITY(~50K mi)

$500

OTHER(~50K mi)

$500

BODY/STRUCTURE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 38 owner complaints for this specific year, here's what to check or ask about:

☐
DRIVER ASSIST/CAMERAS: I bought this car on 8/30/24. This car has the ability to turn off the lane keeping aid, BUT it defaults to steering assistance which can't be turned off. I was not aware of this before purchasing. This feature is a big problem and should be removed or allow the driver to deactivate. If I am driving
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: I am writing to formally express my significant concerns and dissatisfaction with the recurring software and system issues I have experienced with my Volvo XC60, purchased on 1st February 2025, approximately four months ago. The vehicle’s Vehicle Identification Number (VIN) is [XXX] . Since taking
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: Both my rear windows have a haze on them, which interferes with my visibility in direct sun.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Camera intermittently stops working with "Camera temporarily unavailable" message. This last a day or two and then it "fixes itself". This is a safety issue that MUST be fixed, Volvo has known about this for years and has done nothing to fix it.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)