2017 Volvo XC60

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2017 Volvo XC60 has 21 owner complaints filed with NHTSA — that's 0.3x the segment average of 80. The most common issue is electrical problems (24% of all complaints), specifically: constant problems/failures with start/stop function. car's electrical system will completely shut down for no reason while in traffic and engine will not restart. car has to be shut off and system has to be re-booted. dealer service dept can find no problem. most recently, car's starter moto.

2 crash reports 2 injuries

Total Complaints

Recalls Issued

—/5

Safety Stars

0.3x

vs Segment Avg

Known Problems

ELECTRICAL

5 complaints

24%

• CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTO
• ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.
• I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but

Typical onset: 50K miles Est. repair: $500

“CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTO”

— NHTSA complaint filing

FUEL SYSTEM

3 complaints

14%

• THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED
• The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60K miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortu
• I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but

Typical onset: 50K miles Est. repair: $500

“THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED ”

— NHTSA complaint filing

TRANSMISSION

2 complaints

10%

• CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTO
• ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

ENGINE

2 complaints

10%

• ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.
• I will followup once I have a report from a mechanic. My car stalled while driving in heavy traffic; a pedestrian ran in front of me and I braked. I didn't hit anything or anyone, not even a pothole. My car stalled and all the dashlights went off. I put the car in park and tried to restart, but

Typical onset: 50K miles Est. repair: $500

“ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.”

— NHTSA complaint filing

AIR BAGS

2 complaints

10%

• I WAS T-BONED BY ANOTHER SUV IN THE DRIVER'S DOOR, DAMAGING FRONT & REAR DOORS, FRONT PANEL AND BACK PANEL. MY CAR WAS STOPPED GETTING READY TO MAKE A LEFT TURN AND THE OTHER VEHICLE STOMPED THE GAS TO MAKE A LEFT TURN AND HIT ME DIRECTLY. DOOR WOULD NOT CLOSE AFTER IMPACT AND ALL OF THESE PARTS RE
• SRS Airbag light came on three times in a month but did not stay on. Took it to Volvo dealership to see what the issue was. According to dealership- there was loose pin tension in the left front door harness. They checked for codes and received SRS B11A081 left side pressure sensor message failures

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“I WAS T-BONED BY ANOTHER SUV IN THE DRIVER'S DOOR, DAMAGING FRONT & REAR DOORS, FRONT PANEL AND BACK PANEL. MY CAR WAS STOPPED GETTING READY TO MAKE A LEFT TURN AND THE OTHER VEHICLE STOMPED THE GAS TO MAKE A LEFT TURN AND HIT ME DIRECTLY. DOOR WOULD NOT CLOSE AFTER IMPACT AND ALL OF THESE PARTS RE”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

AIR BAGS(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 21 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTO
Typically appears around 50K miles. Repair cost ~$500
☐
FUEL SYSTEM: THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: CONSTANT PROBLEMS/FAILURES WITH START/STOP FUNCTION. CAR'S ELECTRICAL SYSTEM WILL COMPLETELY SHUT DOWN FOR NO REASON WHILE IN TRAFFIC AND ENGINE WILL NOT RESTART. CAR HAS TO BE SHUT OFF AND SYSTEM HAS TO BE RE-BOOTED. DEALER SERVICE DEPT CAN FIND NO PROBLEM. MOST RECENTLY, CAR'S STARTER MOTO
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: ENGINE CONTROL MODULE (ECM) FAILED AT 56,000 MILES. CAR HAS BECOME INOPERABLE.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)