
2021 Ram 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Ram 3500 has 89 owner complaints filed with NHTSA — that's 0.5x the segment average of 182. The most common issue is electrical problems (18% of all complaints), specifically: our vehicle was involved in a total loss fire from the engine compartment while driving. we were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up and we immediately exited the vehicle and had to run, because it started popping. we were lucky to es. There are 9 recalls issued for this model year. ⚠️ 5 fire reports filed.
89
Total Complaints
9
Recalls Issued
—/5
Safety Stars
0.5x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
16 complaints- • Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up and we immediately exited the vehicle and had to run, because it started popping. We were lucky to es
- • The contact owns a 2021 Ram 3500. The contact stated while driving 60 MPH, the check engine, cruise control, 4WD, stability control, the ABS and trailer brake warning lights were illuminated. The contact called the local dealer and made them aware of the failure. The dealer informed the contact to t
- • The Auto lights sensor turns lights on/off at random during dark/night driving. The high beam auto sensor keeps the high beams on, so you do not notice losing driving lights. I found this out by accident, when I started losing my trailer lights at night. Quick fix, turn the light switch to on, inst
“Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up and we immediately exited the vehicle and had to run, because it started popping. We were lucky to es”
— NHTSA complaint filing
When Problems Appear on the 2021 Ram 3500
Based on 14 owner complaints that included an odometer reading. Median mileage at time of complaint: 30K miles. Most complaints cluster in the 0-30K miles range.
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (9)
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Estimated Insurance Cost for 2021 Ram 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 3500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2021 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 89 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up and we immediately exited the vehicle and had to run, because it started popping. We were lucky to es
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: Our vehicle was involved in a total loss fire from the engine compartment while driving. We were driving the unit and noticed smoke, when we were merging to pull of the road flames started coming up and we immediately exited the vehicle and had to run, because it started popping. We were lucky to es
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Brand new truck (226 miles) STOPPED RUNNING on Interstate 90 in Montana. Very dangerous situation, although was able to pull to side of interstate and was able to tow truck to Butte Montana and no one was injured. Nonetheless, had this occurred in rural area, snowy mountain passes, pulling livesto
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: MY BRAND NEW 2021 RAM 3500 LIMITED LONGHORN, SUDDENLY STOPPED RUNNING AT AROUND 70 MILES. THIS HAPPENED ON I-84 BETWEEN CALDWELL, ID AND BAKER CITY, OR ON 19 JAN 2021 AROUND 9:00PM. ROADSIDE FAILED TWICE AT GETTING US TOWED TO SAFETY. THE 1ST TOWING COMPANY CALLED TO SAY HE DECLINED THE SERVICE AND
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 9 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 3500 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 89
- Recalls
- 9
- Fire reports
- 5
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 182
Check a Specific VIN
See recalls for YOUR 2021 Ram 3500