2023 Ram 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Ram 3500 has 18 owner complaints filed with NHTSA — that's 0.1x the segment average of 182. The most common issue is lighting problems (17% of all complaints), specifically: turn on left blinker and the high beams come on doesn’t matter if it’s daytime, night time, headlights on or off, truck running not running. obviously you don’t want to high beam other drivers when passing on left or turning left. opened driver door and passenger rear window shattered with 2800 mi. There are 5 recalls issued for this model year.
18
Total Complaints
5
Recalls Issued
—/5
Safety Stars
0.1x
vs Segment Avg
Known Problems(top 5 of 8)
LIGHTING
3 complaints- • Turn on left blinker and the high beams come on doesn’t matter if it’s daytime, night time, headlights on or off, truck running not running. Obviously you don’t want to high beam other drivers when passing on left or turning left. Opened driver door and passenger rear window shattered with 2800 mi
- • Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, left turn signal activate
- • This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have interac
“Turn on left blinker and the high beams come on doesn’t matter if it’s daytime, night time, headlights on or off, truck running not running. Obviously you don’t want to high beam other drivers when passing on left or turning left. Opened driver door and passenger rear window shattered with 2800 mi”
— NHTSA complaint filing
Recalls (5)
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Estimated Insurance Cost for 2023 Ram 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 3500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 18 owner complaints for this specific year, here's what to check or ask about:
- ☐LIGHTING: Turn on left blinker and the high beams come on doesn’t matter if it’s daytime, night time, headlights on or off, truck running not running. Obviously you don’t want to high beam other drivers when passing on left or turning left. Opened driver door and passenger rear window shattered with 2800 mi
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: Engine Lockup , towed 650 miles to dealer clsoer to my home and from same place where I bought the truck , said has Waranty, and stays there for almost 3 months , calling them every week and saying we are waiting for chrysler to send an engine and after receiving we will need a week to install
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: The contact owns a 2023 Ram 3500. The contact stated that while inspecting the vehicle, the generator was turned on and the contact became aware of gasoline leaking. The contact related the failure to NHTSA Campaign Number: 23E030000 (Fuel System, Gasoline, Equipment). The vehicle was taken to the d
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: Despite having taken my 2023 Ram 3500 HD truck to the Ram dealer 3 times for the same recall, the issue still persists. The recall in question is B2A/NHTSA 23V-799 related to a malfunctioning SCCM that results in high beams activating with left turn signal activation. Also, left turn signal activate
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 5 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 3500 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 18
- Recalls
- 5
- Fire reports
- 0
- Crash reports
- 0
- Injury reports
- 0
- Segment avg
- 182
Check a Specific VIN
See recalls for YOUR 2023 Ram 3500