Is the 2020 Ram 3500 reliable?

The 2020 Ram 3500 has 155 complaints filed with NHTSA (0.9x the segment average). Our reliability verdict: above-average. Most common issue: FUEL SYSTEM problems.

What are common problems with the 2020 Ram 3500?

Top problems: FUEL SYSTEM (55 complaints, avg repair $500); ENGINE (29 complaints, avg repair $500); TRANSMISSION (12 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Ram 3500?

Yes, there are 11 recall(s): ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION, VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP, STRUCTURE, WHEELS:LUGS/NUTS/BOLTS/STUDS, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2020 Ram 3500?

Estimated US average full-coverage insurance for the 2020 Ram 3500 is approximately $1,607/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Ram 3500

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Ram 3500 has 155 owner complaints filed with NHTSA — that's 0.9x the segment average of 182. The most common issue is fuel system problems (35% of all complaints), specifically: new ram shut down & wont run. diagnosis done by dealer to conclusion of fuel system failure. dealer said no parts available to fix truck. 3rd truck since late june. 2019 ram 2500 with diesel engine fail 30000mi 2020 ram 3500 with same engine 9600mi 2020 ram 3500 4400mi which turn out to have con. There are 11 recalls issued for this model year. ⚠️ 8 fire reports filed.

8 fire reports 5 crash reports 4 injuries

155

Total Complaints

Recalls Issued

—/5

Safety Stars

0.9x

vs Segment Avg

Known Problems(top 5 of 8)

FUEL SYSTEM

55 complaints

35%

• NEW RAM SHUT DOWN & WONT RUN. DIAGNOSIS DONE BY DEALER TO CONCLUSION OF FUEL SYSTEM FAILURE. DEALER SAID NO PARTS AVAILABLE TO FIX TRUCK. 3RD TRUCK SINCE LATE JUNE. 2019 RAM 2500 WITH DIESEL ENGINE FAIL 30000MI 2020 RAM 3500 WITH SAME ENGINE 9600MI 2020 RAM 3500 4400MI WHICH TURN OUT TO HAVE CON
• I PURCHASED A KNEW 20 RAM 3500 AND ALL THOUGH I HAVEN'T HAD THE ISSUE HAPPEN TO ME YET, I'M A NERVOUS WRECK THAT IT WILL AND MY FAMILY AND I WILL BE STRANDED. THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE HAVING EXPERIENCED A CATASTROPHIC FAILURE OF THE FAIRLY NEW CP4 FUEL PUMP. WHEN THIS GOES, I
• TL* THE CONTACT OWNS A 2020 RAM 3500. THE CONTACT STATED WHILE DRIVING 65 MPH AND TOWING A GENERATOR UP A HILL, THE VEHICLE STALLED WITH THE DIESEL EXHAUST AND ENGINE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO PLATINUM CHRYSLER DODGE RAM JEEP LOC

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“NEW RAM SHUT DOWN & WONT RUN. DIAGNOSIS DONE BY DEALER TO CONCLUSION OF FUEL SYSTEM FAILURE. DEALER SAID NO PARTS AVAILABLE TO FIX TRUCK. 3RD TRUCK SINCE LATE JUNE. 2019 RAM 2500 WITH DIESEL ENGINE FAIL 30000MI 2020 RAM 3500 WITH SAME ENGINE 9600MI 2020 RAM 3500 4400MI WHICH TURN OUT TO HAVE CON”

— NHTSA complaint filing

When Problems Appear on the 2020 Ram 3500

Based on 53 owner complaints that included an odometer reading. Median mileage at time of complaint: 24K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

FUEL SYSTEM

In line with typicalmedian 20K mi · 22 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

In line with typicalmedian 31K mi · 15 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (11)

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION10/06/2021

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Estimated Insurance Cost for 2020 Ram 3500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,607

Full coverage / month

$134

Liability only / year

$611

vs US avg

-4%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram 3500 Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2020 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 155 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: NEW RAM SHUT DOWN & WONT RUN. DIAGNOSIS DONE BY DEALER TO CONCLUSION OF FUEL SYSTEM FAILURE. DEALER SAID NO PARTS AVAILABLE TO FIX TRUCK. 3RD TRUCK SINCE LATE JUNE. 2019 RAM 2500 WITH DIESEL ENGINE FAIL 30000MI 2020 RAM 3500 WITH SAME ENGINE 9600MI 2020 RAM 3500 4400MI WHICH TURN OUT TO HAVE CON
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TL* THE CONTACT OWNS A 2020 RAM 3500. THE CONTACT STATED WHILE DRIVING 65 MPH AND TOWING A GENERATOR UP A HILL, THE VEHICLE STALLED WITH THE DIESEL EXHAUST AND ENGINE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO PLATINUM CHRYSLER DODGE RAM JEEP LOC
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: Truck was with high pressure pump issues, spent $2600 in rental truck, $400 i. Towing truck and about one month with no truck, Chrysler still doesn't want to pay me back, this is my second truck with same issue, previous truck was a 2019 3500 ram having the same problem when truck was with only 4,00
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The contact owns a 2020 RAM 3500. The contact stated while attempting to start the vehicle, he depressed the START/STOP button several times however, the vehicle failed to start. After waiting for approximately 45 minutes the vehicle started. The contact also stated the vehicle failed to recognize t
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 11 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)