
2019 Ram 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Ram 3500 has 178 owner complaints filed with NHTSA — that's 1.0x the segment average of 182. The most common issue is fuel system problems (28% of all complaints), specifically: engine started leaking and the fuel injection pump stopped working. There are 14 recalls issued for this model year. ⚠️ 8 fire reports filed.
178
Total Complaints
14
Recalls Issued
—/5
Safety Stars
1.0x
vs Segment Avg
Known Problems(top 5 of 8)
FUEL SYSTEM
50 complaints- • ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING
- • 2 WEEKS AGO MY BRAND NEW RAM 3500 WITH ONLY 15000 ON BOARD DIDN'T START, IT DIDN'T START IN THE MORNING ON PARKING LOT. CALLED A MECHANIC TO HAVE IT FIXED BUT THEY WERE NOT ABLE. SAME DAY CALLED ROADSIDE ASSISTANCE FOR TOWING AND RAM CUSTOMER SERVICE. RESULTS: -RAM ROADSIDE ASSISTANCE DIDN'T COVER
- • CP4 FUEL PUMP FAILURE WHILE DRIVING AT HWY SPEEDS. LEFT ME STRANDED IN THE ROAD
“ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING”
— NHTSA complaint filing
When Problems Appear on the 2019 Ram 3500
Based on 70 owner complaints that included an odometer reading. Median mileage at time of complaint: 39K miles. Most complaints cluster in the 0-30K miles range.
ENGINE
FUEL SYSTEM
ELECTRICAL
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (14)
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Risk: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Estimated Insurance Cost for 2019 Ram 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ram 3500 Service Intervals
5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ram New-Vehicle Warranty Coverage
These are the terms for a new Ram. If you're buying a used 2019 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 178 owner complaints for this specific year, here's what to check or ask about:
- ☐FUEL SYSTEM: ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT BECAME STUCK IN PARK SEVERAL TIMES. ON ONE OCCASION, WHILE THE VEHICLE WAS ENGAGED IN PARK AND UNOCCUPIED, IT ROLLED AWAY AND CRASHED INTO THE CONTACT'S TRAILER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. T
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 14 recalls have been completed — free at any Ram dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ram 3500 — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 178
- Recalls
- 14
- Fire reports
- 8
- Crash reports
- 9
- Injury reports
- 4
- Segment avg
- 182
Check a Specific VIN
See recalls for YOUR 2019 Ram 3500