2019 Ram 3500

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2019 Ram 3500 has 178 owner complaints filed with NHTSA — that's 2.2x the segment average of 80. The most common issue is fuel system problems (28% of all complaints), specifically: engine started leaking and the fuel injection pump stopped working. ⚠️ 8 fire reports filed.

8 fire reports 9 crash reports 4 injuries

178

Total Complaints

Recalls Issued

—/5

Safety Stars

2.2x

vs Segment Avg

Known Problems

FUEL SYSTEM

50 complaints

28%

• ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING
• 2 WEEKS AGO MY BRAND NEW RAM 3500 WITH ONLY 15000 ON BOARD DIDN'T START, IT DIDN'T START IN THE MORNING ON PARKING LOT. CALLED A MECHANIC TO HAVE IT FIXED BUT THEY WERE NOT ABLE. SAME DAY CALLED ROADSIDE ASSISTANCE FOR TOWING AND RAM CUSTOMER SERVICE. RESULTS: -RAM ROADSIDE ASSISTANCE DIDN'T COVER
• CP4 FUEL PUMP FAILURE WHILE DRIVING AT HWY SPEEDS. LEFT ME STRANDED IN THE ROAD

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 2 crashes

“ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING”

— NHTSA complaint filing

ENGINE

26 complaints

15%

• AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O
• 2 WEEKS AGO MY BRAND NEW RAM 3500 WITH ONLY 15000 ON BOARD DIDN'T START, IT DIDN'T START IN THE MORNING ON PARKING LOT. CALLED A MECHANIC TO HAVE IT FIXED BUT THEY WERE NOT ABLE. SAME DAY CALLED ROADSIDE ASSISTANCE FOR TOWING AND RAM CUSTOMER SERVICE. RESULTS: -RAM ROADSIDE ASSISTANCE DIDN'T COVER
• TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING AT 55 MPH, WHEN SHE HEARD AN ABNORMAL NOISE BEFORE THE VEHICLE STALLED AND SMOKE STARTED TO ENTER THE CAB THROUGH THE VENTS AND EXITING THE HOOD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS A

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports💥 1 crashes

“AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O”

— NHTSA complaint filing

ELECTRICAL

20 complaints

11%

• AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O
• 2 WEEKS AGO MY BRAND NEW RAM 3500 WITH ONLY 15000 ON BOARD DIDN'T START, IT DIDN'T START IN THE MORNING ON PARKING LOT. CALLED A MECHANIC TO HAVE IT FIXED BUT THEY WERE NOT ABLE. SAME DAY CALLED ROADSIDE ASSISTANCE FOR TOWING AND RAM CUSTOMER SERVICE. RESULTS: -RAM ROADSIDE ASSISTANCE DIDN'T COVER
• REAR RUNNING LIGHTS STOP WORKING. CHECKED ALL FUSES, WIRING ALL SEEMS FINE. TURN AND BRAKE LIGHTS WORK JUST NO REAR RUNNING LIGHTS. KNOW ISSUE ON OLD MODEL.

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports

— NHTSA complaint filing

TRANSMISSION

18 complaints

10%

• TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT BECAME STUCK IN PARK SEVERAL TIMES. ON ONE OCCASION, WHILE THE VEHICLE WAS ENGAGED IN PARK AND UNOCCUPIED, IT ROLLED AWAY AND CRASHED INTO THE CONTACT'S TRAILER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. T
• TL* THE CONTACT OWNS A 2019 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN
• I HAVE A 2019 RAM 3500 TRUCK WITH THE HIGH OUTPUT 400HP ENGINE AND THE 'HEAVY DUTY' AISIN TRANSMISSION. I AM HAVING PROBLEMS WITH THE TRANSMISSION. WHILE DRIVING IN MOUNTAINOUS TERRAIN AT SLOW SPEED (5 TO 10 MPH) THE TRANSMISSION SEEMS TO SHIFT INTO NEUTRAL, ENGINE WILL REV UP TO 2000 TO 2500 RPM FO

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT BECAME STUCK IN PARK SEVERAL TIMES. ON ONE OCCASION, WHILE THE VEHICLE WAS ENGAGED IN PARK AND UNOCCUPIED, IT ROLLED AWAY AND CRASHED INTO THE CONTACT'S TRAILER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. T”

— NHTSA complaint filing

TIRES

10 complaints

• While pulling a 45 ft camper the passenger front tire broke a belt width ways. The tire was a NEXEN RODIAN HT LT235/80/17.
• Driver side belt separated while traveling.
• NEXEN LT235/80R17 2019 Dodge Ram 3500 Dually We have read many horror stories about these stock tires from RAM. The RAM dually and other sites are full of photos and stories of the tires failing. These truck are used for towing large RV and other trailers so the risk due to failing tires is huge. We

Typical onset: 50K miles Est. repair: $500

“While pulling a 45 ft camper the passenger front tire broke a belt width ways. The tire was a NEXEN RODIAN HT LT235/80/17.”

— NHTSA complaint filing

Estimated Repair Costs

FUEL SYSTEM(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

TIRES(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 178 owner complaints for this specific year, here's what to check or ask about:

☐
FUEL SYSTEM: ENGINE STARTED LEAKING AND THE FUEL INJECTION PUMP STOPPED WORKING
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN O
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2019 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT BECAME STUCK IN PARK SEVERAL TIMES. ON ONE OCCASION, WHILE THE VEHICLE WAS ENGAGED IN PARK AND UNOCCUPIED, IT ROLLED AWAY AND CRASHED INTO THE CONTACT'S TRAILER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. T
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)