2021 Mercedes-Benz SPRINTER 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2021 Mercedes-Benz SPRINTER 3500 has 13 owner complaints filed with NHTSA — that's 0.2x the segment average of 80. The most common issue is suspension problems (23% of all complaints), specifically: the contact owns a 2019 mercedes benz sprinter. the contact received a notification for nhtsa campaign number: 22v131000 (suspension) however, the part to do the recall repair was not yet available. the dealer was made aware of the issue and confirmed that parts were not yet available. the manufactu.
13
Total Complaints
0
Recalls Issued
—/5
Safety Stars
0.2x
vs Segment Avg
Known Problems
SUSPENSION
3 complaints- • The contact owns a 2019 Mercedes Benz Sprinter. The contact received a notification for NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufactu
- • The contact owns a 2021 Mercedes- Benz Sprinter 3500. The contact received notification of NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r
- • My vehicle is listed as one of the 2100+ sprinter vans affected by the incorrect assembly of the torsion bar(Manufacturer Recall Number 2022030013; NHTSA Recall Number 22V131). This recall was issued on March 17, 2022. It has now been over 120 days since that recall was issued and the parts are not
“The contact owns a 2019 Mercedes Benz Sprinter. The contact received a notification for NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufactu”
— NHTSA complaint filing
BRAKES
3 complaints- • I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back stru
- • I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assist system in my 2020 Mercedes-Benz Sprinter 3500, upfitted by Airstream as a B-Class RV. This vehicle, identified by VIN [XXX] , exhibited behavior that I believe constitutes a signif
- • Mercedes Dealership is refusing to get the vehicle in to make this safety recall repair in a timely manner. I have been told that i will need to wait for over a month just to drop the vehicle off with no time frame given in terms of how long the vehicle will be gone while being repaired.
“I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back stru”
— NHTSA complaint filing
OTHER
2 complaints- • My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are
- • I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assist system in my 2020 Mercedes-Benz Sprinter 3500, upfitted by Airstream as a B-Class RV. This vehicle, identified by VIN [XXX] , exhibited behavior that I believe constitutes a signif
“My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are ”
— NHTSA complaint filing
SPEED CONTROL
1 complaints- • My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are
“My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are ”
— NHTSA complaint filing
STEERING
1 complaints- • I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assist system in my 2020 Mercedes-Benz Sprinter 3500, upfitted by Airstream as a B-Class RV. This vehicle, identified by VIN [XXX] , exhibited behavior that I believe constitutes a signif
“I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assist system in my 2020 Mercedes-Benz Sprinter 3500, upfitted by Airstream as a B-Class RV. This vehicle, identified by VIN [XXX] , exhibited behavior that I believe constitutes a signif”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 13 owner complaints for this specific year, here's what to check or ask about:
- ☐SUSPENSION: The contact owns a 2019 Mercedes Benz Sprinter. The contact received a notification for NHTSA Campaign Number: 22V131000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufactu
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back stru
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are
Typically appears around 50K miles. Repair cost ~$500
- ☐SPEED CONTROL: My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz SPRINTER 3500 — Year Comparison
How does 2021 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 13
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2021 Mercedes-Benz SPRINTER 3500