2011 Mercedes-Benz SPRINTER 3500

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2011 Mercedes-Benz SPRINTER 3500 has 9 owner complaints filed with NHTSA — that's 0.1x the segment average of 80. The most common issue is air bags problems (44% of all complaints), specifically: tl* takata recall. the contact owns a 2011 mercedes-benz sprinter 3500. the contact received notification of nhtsa campaign numbers: 16v077000 (air bags) and 16v379000 (air bags). the part was not available within a reasonable time frame to schedule the recall repair. the dealer did not give a speci.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.1x

vs Segment Avg

Known Problems

AIR BAGS

4 complaints

44%

• TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V379000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECI
• TAKATA RECALL. I HAVE CONTACTED MERCEDES BENZ DEALER SEVERAL TIMES TO MAKE APPOINTMENT TO REPLACE DRIVER AND PASSENGER AIR BAG. NO WORK DONE YET.
• TAKATA RECALL. THE DEALERSHIP HAS THE PARTS ON ETERNAL BACKORDER. IT HAS BEEN SINCE THE RECALL CAME OUT THAT WE HAVE NOT BEEN ABLE TO GET THIS FIXED. VERY CONCERNED ABOUT DRIVING THE VEHICLE. WHAT CAN I DO?

Typical onset: 50K miles Est. repair: $500

“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V379000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECI”

— NHTSA complaint filing

SEATS/RESTRAINTS

2 complaints

22%

• The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated that the SRS (Supplemental Restraint System) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front driver’s si
• The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated while driving at an undisclosed speed, the SRS warning light illuminated. The contact stated that the front driver's side seat belt buckle functioned as intended; however, the SRS warning light had remained constantly illuminate

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated that the SRS (Supplemental Restraint System) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front driver’s si”

— NHTSA complaint filing

ENGINE

1 complaints

11%

• OUR ITASCA REYO 2012 MOTOR HOME WITH MERCEDES SPRINTER ENGINE HAS HAD 5 EGR VALVE FAILURES. THE FIRST TIME IN 2012 WITH 2632 MILES. THE 5TH TIME IN MARCH 2015 WITH 11,000 MILES. THE VEHICLE GOES INTO LIMP MODE AND SPEED IS REDUCED TO 20 MPH. THIS CAUSES A VERY SERIOUS SITUATION AS THERE IS A GRE

Typical onset: 50K miles Est. repair: $500

“OUR ITASCA REYO 2012 MOTOR HOME WITH MERCEDES SPRINTER ENGINE HAS HAD 5 EGR VALVE FAILURES. THE FIRST TIME IN 2012 WITH 2632 MILES. THE 5TH TIME IN MARCH 2015 WITH 11,000 MILES. THE VEHICLE GOES INTO LIMP MODE AND SPEED IS REDUCED TO 20 MPH. THIS CAUSES A VERY SERIOUS SITUATION AS THERE IS A GRE”

— NHTSA complaint filing

OTHER

1 complaints

11%

• The contact owns a 2011 Mercedes Sprinter 3500 equipped with the Tyron Multiband Runflat Tyre Protection system on the inside of the front driver’s and passenger’s side tires. The contact stated that while driving above 60 mph, the vehicle would shudder as if the front driver’s and passenger’s side

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2011 Mercedes Sprinter 3500 equipped with the Tyron Multiband Runflat Tyre Protection system on the inside of the front driver’s and passenger’s side tires. The contact stated that while driving above 60 mph, the vehicle would shudder as if the front driver’s and passenger’s side ”

— NHTSA complaint filing

ELECTRICAL

1 complaints

11%

• The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated that the SRS (Supplemental Restraint System) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front driver’s si

Typical onset: 50K miles Est. repair: $500

— NHTSA complaint filing

Estimated Repair Costs

AIR BAGS(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 9 owner complaints for this specific year, here's what to check or ask about:

☐
AIR BAGS: TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V077000 (AIR BAGS) AND 16V379000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECI
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: The contact owns a 2011 Mercedes-Benz Sprinter 3500. The contact stated that the SRS (Supplemental Restraint System) warning light would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test showed that the wires in the front driver’s si
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: OUR ITASCA REYO 2012 MOTOR HOME WITH MERCEDES SPRINTER ENGINE HAS HAD 5 EGR VALVE FAILURES. THE FIRST TIME IN 2012 WITH 2632 MILES. THE 5TH TIME IN MARCH 2015 WITH 11,000 MILES. THE VEHICLE GOES INTO LIMP MODE AND SPEED IS REDUCED TO 20 MPH. THIS CAUSES A VERY SERIOUS SITUATION AS THERE IS A GRE
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: The contact owns a 2011 Mercedes Sprinter 3500 equipped with the Tyron Multiband Runflat Tyre Protection system on the inside of the front driver’s and passenger’s side tires. The contact stated that while driving above 60 mph, the vehicle would shudder as if the front driver’s and passenger’s side
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)