BestCarRank
Mercedes-Benz

2015 Mercedes-Benz SPRINTER 3500

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2015 Mercedes-Benz SPRINTER 3500 has 63 owner complaints filed with NHTSA — that's 2.0x the segment average of 31. The most common issue is brakes problems (21% of all complaints), specifically: 2015 mercedes solera sprinter rv. consumer writes in regards to rv brake problems. *smd the consumer stated during a test drive at lo speeds in the city, he found the rv had a soft brake pedal. it wasn't until after he purchased the rv the spongy brakes were very noticeable when trying to stop fr. There are 12 recalls issued for this model year.

2 injuries

63

Total Complaints

12

Recalls Issued

/5

Safety Stars

2.0x

vs Segment Avg

Known Problems(top 5 of 8)

BRAKES

13 complaints
21%
  • 2015 MERCEDES SOLERA SPRINTER RV. CONSUMER WRITES IN REGARDS TO RV BRAKE PROBLEMS. *SMD THE CONSUMER STATED DURING A TEST DRIVE AT LO SPEEDS IN THE CITY, HE FOUND THE RV HAD A SOFT BRAKE PEDAL. IT WASN'T UNTIL AFTER HE PURCHASED THE RV THE SPONGY BRAKES WERE VERY NOTICEABLE WHEN TRYING TO STOP FR
  • TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT EXTENDED TO THE FLOORBOARD AND THE VEHICLE HESITATED TO RESPOND. AFTER THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME, IT RESET BACK TO THE PROPER POSITION. THE VEHICLE WAS TAKEN TO THE DEA
  • WHILE DRIVING, THREE WARNING LIGHTS ILLUMINATED ADVISING I HAD LOST MY ABS AND MY CRUISE CONTROL FAILED. THE VEHICLE SOON WENT INTO LIMP MODE. BOTH REAR WHEEL ABS SPEED SENSORS FAILED AND WERE REPLACED BY A MERCEDES SPRINTER DEALER. I SOON DISCOVERED THIS IS A VERY COMMON FAILURE. THE VEHICLE ONLY H
Typical onset: 50K miles Est. repair: $500

2015 MERCEDES SOLERA SPRINTER RV. CONSUMER WRITES IN REGARDS TO RV BRAKE PROBLEMS. *SMD THE CONSUMER STATED DURING A TEST DRIVE AT LO SPEEDS IN THE CITY, HE FOUND THE RV HAD A SOFT BRAKE PEDAL. IT WASN'T UNTIL AFTER HE PURCHASED THE RV THE SPONGY BRAKES WERE VERY NOTICEABLE WHEN TRYING TO STOP FR

— NHTSA complaint filing

When Problems Appear on the 2015 Mercedes-Benz SPRINTER 3500

Based on 53 owner complaints that included an odometer reading. Median mileage at time of complaint: 25K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
34
30-60K
19
60-100K
0
100-150K
0
150-200K
0
200K+
0

BRAKES

In line with typicalmedian 18K mi · 12 reports
0-30K
7
30-60K
5
60-100K
0
100-150K
0
150-200K
0
200K+
0

SPEED CONTROL

In line with typicalmedian 24K mi · 12 reports
0-30K
8
30-60K
4
60-100K
0
100-150K
0
150-200K
0
200K+
0

ELECTRONIC SYSTEMS

In line with typicalmedian 28K mi · 11 reports
0-30K
6
30-60K
5
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (12)

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE08/01/2019

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

Estimated Insurance Cost for 2015 Mercedes-Benz SPRINTER 3500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,971
Full coverage / month
$164
Liability only / year
$710
vs US avg
+18%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-luxury)1.28x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1971

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Mercedes-Benz SPRINTER 3500 Service Intervals

Oil change
10K mi / 12 mo
Tire rotation
10K mi
Brake fluid
24 months
Transmission fluid
40K mi
Engine coolant
150K mi
Spark plugs
60K mi
Cabin air filter
20K mi
Engine air filter
40K mi
Differential (AWD/4WD)
40K mi

Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Mercedes-Benz New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
4 yr / 50K mi
Powertrain
4 yr / 50K mi
Hybrid/EV battery
10 yr / 155K mi
Corrosion (rust perforation)
4 yr / 50K mi
Roadside assistance
4 yr / unlimited mi

EQ EV battery warranty is 10 years/155,000 miles

These are the terms for a new Mercedes-Benz. If you're buying a used 2015 SPRINTER 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.

Estimated Repair Costs

BRAKES(~50K mi)
$500
SPEED CONTROL(~50K mi)
$500
ELECTRONIC SYSTEMS(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
WHEELS(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 63 owner complaints for this specific year, here's what to check or ask about:

  • BRAKES: 2015 MERCEDES SOLERA SPRINTER RV. CONSUMER WRITES IN REGARDS TO RV BRAKE PROBLEMS. *SMD THE CONSUMER STATED DURING A TEST DRIVE AT LO SPEEDS IN THE CITY, HE FOUND THE RV HAD A SOFT BRAKE PEDAL. IT WASN'T UNTIL AFTER HE PURCHASED THE RV THE SPONGY BRAKES WERE VERY NOTICEABLE WHEN TRYING TO STOP FR

    Typically appears around 50K miles. Repair cost ~$500

  • SPEED CONTROL: WHILE DRIVING OUR 2015 MERCEDES SPRINTER 3500 ON I-5 SOUTH FROM OAKLAND, CA TO JOSHUA TREE NATIONAL PARK ON THURSDAY, MARCH 19 SUDDENLY OUR SPEED CONTROL QUIT FUNCTIONING AND THE ABS, ESP AND TRACTION CONTROL LIGHTS ON OUR INSTRUMENT PANEL LIGHTED UP. WE IMMEDIATELY CALLED A MERCEDES BENZ SERVICE

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRONIC SYSTEMS: ABS,ESP AND TRACTION CONTROL OUT. WHEEL SPEED SENSORS CAUSE FAULT THAT TRIGGERS ALL THREE SYSTEMS TO FAIL. I HAVE REPLACED REAR WHEEL SENSORS THREE TIMES. WHEN FAILING THE TRANSMISSION IS ERRATIC AND WANTS TO SURGE AHEAD. I MUST STAND ON THE BRAKE TO NOT HIT THE CARS IN FRONT. MY VEHICLE HAS 22,000

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PH

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 12 recalls have been completed — free at any Mercedes-Benz dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
63
Recalls
12
Fire reports
0
Crash reports
0
Injury reports
2
Segment avg
31

Check a Specific VIN

See recalls for YOUR 2015 Mercedes-Benz SPRINTER 3500