2019 Mercedes-Benz SPRINTER 3500

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2019 Mercedes-Benz SPRINTER 3500 has 43 owner complaints filed with NHTSA — that's 0.5x the segment average of 80. The most common issue is brakes problems (14% of all complaints), specifically: tl* the contact owns a 2020 winnebago rv installed on a 2019 mercedes-benz sprinter 3500 chassis. the contact stated that while attempting to exit an unknown dealer, the vehicle was shifted into gear, the parking brake was released, the accelerator pedal was depressed however, the vehicle failed to . ⚠️ 1 fire report filed.

1 fire report 5 crash reports 1 injury

Total Complaints

Recalls Issued

—/5

Safety Stars

0.5x

vs Segment Avg

Known Problems

BRAKES

6 complaints

14%

• TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO
• THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE THREATENING THEY DEALERSHIP ADVICED ME ON CONTACTING YOU?
• The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer h

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ”

— NHTSA complaint filing

TRANSMISSION

6 complaints

14%

• DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO A HOUSE. INCIDENT WAS ON A CITY STREET IN A NEIGHBORHOOD. VEHICLE WAS STATIONARY.*DT *TR
• The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated while the vehicle was stationary, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer howev
• Driver reported that vehicle started rolling while the vehicle was in Park. The parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake. Vehicle sent to dealer. Dealer confirmed issue and repaired. Repair details and video of issue available.

Typical onset: 50K miles Est. repair: $500💥 2 crashes

“DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO A HOUSE. INCIDENT WAS ON A CITY STREET IN A NEIGHBORHOOD. VEHICLE WAS STATIONARY.*DT *TR”

— NHTSA complaint filing

ENGINE

5 complaints

12%

• THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE THREATENING THEY DEALERSHIP ADVICED ME ON CONTACTING YOU?
• The contact owned a 2019 Mercedes-Benz Sprinter 3500. The contact stated while driving at 50 MPH with his wife in the front passenger seat and six passengers in the rear seats, the vehicle began to stall. There were no warning lights illuminated. The contact heard an abnormal sound coming from the e
• After MB performed required "Campaign" #2021070027 related to transmission, CDI, VGS and SCR (emissions controls), transmission now shift erratically and sometimes unpredictably, engine in now running a higher RPMs, oil pressure is higher and fuel economy (as measured by manual calculations) has dec

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports

“THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE THREATENING THEY DEALERSHIP ADVICED ME ON CONTACTING YOU?”

— NHTSA complaint filing

ELECTRICAL

5 complaints

12%

• The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer h
• Stranded and required towing due to condensation and EIS Module The 2019+ Mercedes Sprinter EIS (Electronic Ignition System) module is bolted under the driver side dash board to the base of the A pillar where it meets with the firewall. The electrical connector of the module is pointing straight u
• The powertrain controller and the ignition switch module found to have water corrosion, due to moisture dripping from window condensation. This is a well-known and documented engineering/design flaw of 2019 and newer Sprinters, with the newer electronics located where they are highly susceptible to

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer h”

— NHTSA complaint filing

SPEED CONTROL

4 complaints

• TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR
• The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact stated while the vehicle was stationary, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer howev
• Function goes off intermittently sometimes for a week at a time Also signals brake problems on dash

Typical onset: 50K miles Est. repair: $500

“TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

SPEED CONTROL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 43 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO A HOUSE. INCIDENT WAS ON A CITY STREET IN A NEIGHBORHOOD. VEHICLE WAS STATIONARY.*DT *TR
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE THREATENING THEY DEALERSHIP ADVICED ME ON CONTACTING YOU?
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer h
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)