2019 Mercedes-Benz SPRINTER 3500
Problems, Recalls & Reliability Report
Quick Summary
The 2019 Mercedes-Benz SPRINTER 3500 has 43 owner complaints filed with NHTSA — that's 1.4x the segment average of 31. The most common issue is brakes problems (14% of all complaints), specifically: tl* the contact owns a 2020 winnebago rv installed on a 2019 mercedes-benz sprinter 3500 chassis. the contact stated that while attempting to exit an unknown dealer, the vehicle was shifted into gear, the parking brake was released, the accelerator pedal was depressed however, the vehicle failed to . There are 41 recalls issued for this model year. ⚠️ 1 fire report filed.
43
Total Complaints
41
Recalls Issued
—/5
Safety Stars
1.4x
vs Segment Avg
Known Problems(top 5 of 8)
BRAKES
6 complaints- • TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO
- • THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE THREATENING THEY DEALERSHIP ADVICED ME ON CONTACTING YOU?
- • The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer h
“TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ”
— NHTSA complaint filing
When Problems Appear on the 2019 Mercedes-Benz SPRINTER 3500
Based on 18 owner complaints that included an odometer reading. Median mileage at time of complaint: 10K miles. Most complaints cluster in the 0-30K miles range.
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (41)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
Risk: Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
Fix: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
Estimated Insurance Cost for 2019 Mercedes-Benz SPRINTER 3500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Mercedes-Benz SPRINTER 3500 Service Intervals
Service A / Service B alternating schedule. Requires MB-approved oil (229.5 spec typically).
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Mercedes-Benz New-Vehicle Warranty Coverage
EQ EV battery warranty is 10 years/155,000 miles
These are the terms for a new Mercedes-Benz. If you're buying a used 2019 SPRINTER 3500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Mercedes-Benz dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 43 owner complaints for this specific year, here's what to check or ask about:
- ☐BRAKES: TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO A HOUSE. INCIDENT WAS ON A CITY STREET IN A NEIGHBORHOOD. VEHICLE WAS STATIONARY.*DT *TR
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: THE MERCEDES-BENZ DEALERSHIP CAN NOT REPAIR THE PROBLEM ON TEH "ECALL" OR THE "BRAKE PEDAL BOLT" BOTH WHICH ARE LIFE THREATENING THEY DEALERSHIP ADVICED ME ON CONTACTING YOU?
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: The contact owns a 2019 Mercedes-Benz Sprinter 3500. The contact received a recall notification for NHTSA Campaign number 21V055000 (Electrical System) and 21V152000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer h
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 41 recalls have been completed — free at any Mercedes-Benz dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Mercedes-Benz SPRINTER 3500 — Year Comparison
How does 2019 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 43
- Recalls
- 41
- Fire reports
- 1
- Crash reports
- 5
- Injury reports
- 1
- Segment avg
- 31
Check a Specific VIN
See recalls for YOUR 2019 Mercedes-Benz SPRINTER 3500