BestCarRank
Ford

2011 Ford CROWN VICTORIA

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2011 Ford CROWN VICTORIA has 32 owner complaints filed with NHTSA — that's 0.4x the segment average of 80. The most common issue is steering problems (38% of all complaints), specifically: inspection found lower bushing of steering column dislodged and shaft working out of spline. *tr.

2 crash reports

32

Total Complaints

0

Recalls Issued

—/5

Safety Stars

0.4x

vs Segment Avg

Known Problems

STEERING

12 complaints
38%
  • • INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR
  • • INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR
  • • INSPECTION FOUND DISLOCATED BUSHING. *TR
Typical onset: 50K miles Est. repair: $500

“INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR”

— NHTSA complaint filing

SEATS/RESTRAINTS

4 complaints
13%
  • • RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB
  • • I AM A DETECTIVE WITH THE BELLEVILLE POLICE DEPARTMENT, NJ. WE ARE HAVING AN ONGOING PROBLEM WITH THE FORD CROWN VICTORIA 2011 POLICE INTERTCEPTOR WITH MANUAL SEATS. ALL OUR OFFICERS ARE REPORTING LOWER BACK PAIN DUE TO A LOWER BACK BOLSTER BUILT IN AS PART OF THE SEAT. THIS BOLSTER IS NOT ADJUSTABL
  • • THE HEADRESTS ON THE 2011 FORD CROWN VICTORIA ARE CAUSING THE OFFICERS TO HAVE NECK PROBLEMS. THE HEADREST IS SO LARGE AND DOES NOT ADJUST FORWARD AND BACKWARD, IT IS PUSHING THEIR HEADS FORWARD AND DOWN, AS YOU KNOW THEY SPEND AT LEAST 8 HOURS IN THEIR VEHICLES EACH SHIFT. SINCE WE HAVE PURCHASED
Typical onset: 50K miles Est. repair: $500

“RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB”

— NHTSA complaint filing

SUSPENSION

4 complaints
13%
  • • INSPECTION FOUND DISLOCATED BUSHING. *TR
  • • INSPECTION FOUND DISLOCATED BUSHING. *TR
  • • STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR
Typical onset: 50K miles Est. repair: $500

“INSPECTION FOUND DISLOCATED BUSHING. *TR”

— NHTSA complaint filing

ENGINE

3 complaints
9%
  • • CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR
  • • THE ENGINE JUST EJECTED THE #7 SPARK PLUG WHILE DRIVING STRAIGHT ON CITY, PUBLIC ROADS AND CAUSED THE CAR TO DANGEROUSLY AND SUDDENLY SLOW DOWN. THE CAR JUST BEHIND ME HAD TO MANEUVER TO AVOID ME.
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR”

— NHTSA complaint filing

TRANSMISSION

2 complaints
6%
  • • CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR
Typical onset: 50K miles Est. repair: $500💥 1 crashes

“CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR”

— NHTSA complaint filing

Estimated Repair Costs

STEERING(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500
SUSPENSION(~50K mi)
$500
ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 32 owner complaints for this specific year, here's what to check or ask about:

  • ☐
    STEERING: INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    SEATS/RESTRAINTS: RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    SUSPENSION: INSPECTION FOUND DISLOCATED BUSHING. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    ENGINE: CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • ☐
    General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Ford CROWN VICTORIA — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

2011
32Above Average
2010
14Excellent Reliability
Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
32
Recalls
0
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
80

Check a Specific VIN

See recalls for YOUR 2011 Ford CROWN VICTORIA

Compare With

2011 Acura MDX87 complaints2011 Acura RDX21 complaints2011 Acura TL23 complaints2011 Acura TSX52 complaints