BestCarRank
Ford

2011 Ford CROWN VICTORIA

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2011 Ford CROWN VICTORIA has 32 owner complaints filed with NHTSA — that's 1.0x the segment average of 32. The most common issue is steering problems (38% of all complaints), specifically: inspection found lower bushing of steering column dislodged and shaft working out of spline. *tr. There are 2 recalls issued for this model year.

2 crash reports

32

Total Complaints

2

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

STEERING

12 complaints
38%
  • INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR
  • INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR
  • INSPECTION FOUND DISLOCATED BUSHING. *TR
Typical onset: 50K miles Est. repair: $500

INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR

— NHTSA complaint filing

When Problems Appear on the 2011 Ford CROWN VICTORIA

Based on 24 owner complaints that included an odometer reading. Median mileage at time of complaint: 37K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
11
30-60K
3
60-100K
3
100-150K
3
150-200K
1
200K+
3

STEERING

In line with typicalmedian 66K mi · 8 reports
0-30K
3
30-60K
1
60-100K
2
100-150K
0
150-200K
1
200K+
1

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (2)

STEERING:RACK AND PINION:PINION SHAFT05/11/2014

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

Charging Cost Calculator for 2011 Ford CROWN VICTORIA

Live EIA prices
Per year
$4,008
Per month
$334
Per mile
33.4¢
kWh/mi
1.77

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

Estimated Insurance Cost for 2011 Ford CROWN VICTORIA

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,679
Full coverage / month
$140
Liability only / year
$679
vs US avg
0%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (ev-mainstream)1.18x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.85x
= Full coverage estimate$1679

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford CROWN VICTORIA Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2011 CROWN VICTORIA, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

EV Incentives for 2011 Ford CROWN VICTORIA

Updated 2026-07

Federal Tax Credit (Section 30D) — Expired 2025-09-30

Section 30D new clean vehicle credit ($7,500 max) expired for vehicles acquired after Sept 30, 2025 per Public Law (One Big Beautiful Bill Act). Vehicles acquired on or before that date remain eligible on the buyer's 2025 return. No federal purchase credit exists for post-9/30/2025 acquisitions.

State-Level Incentives (Still Active in 14 States)

CaliforniaUp to $12,000
Clean Cars 4 All
ColoradoUp to $5,000
Innovative Motor Vehicle Credit
ConnecticutUp to $4,250
CHEAPR (Connecticut Hydrogen and Electric Automobile Purchase Rebate)
DelawareUp to $2,500
Clean Vehicle Rebate
IllinoisUp to $4,000
Illinois EV Rebate Program
MarylandUp to $3,000
Excise Tax Credit for Plug-in Electric Vehicles
MassachusettsUp to $3,500
MOR-EV
New JerseyUp to $4,000
Charge Up New Jersey
New YorkUp to $2,000
Drive Clean Rebate
OregonUp to $7,500
Oregon Clean Vehicle Rebate
PennsylvaniaUp to $3,000
Alternative Fuel Vehicle (AFV) Rebate Program
Rhode IslandUp to $2,500
DRIVEEV
TexasUp to $2,500
Light-Duty Motor Vehicle Purchase or Lease Incentive
VermontUp to $5,000
Incentive Program for New Electric Vehicles
See full state-by-state EV incentive details

Source: US Department of Energy Alternative Fuels Data Center + state DOR / DEQ program pages. Program details and eligibility limits change frequently — always verify with the linked source before purchase.

Estimated Repair Costs

STEERING(~50K mi)
$500
SEATS/RESTRAINTS(~50K mi)
$500
SUSPENSION(~50K mi)
$500
ENGINE(~50K mi)
$500
TRANSMISSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 32 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • SEATS/RESTRAINTS: RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB

    Typically appears around 50K miles. Repair cost ~$500

  • SUSPENSION: INSPECTION FOUND DISLOCATED BUSHING. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 2 recalls have been completed — free at any Ford dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

Ford CROWN VICTORIA — Year Comparison

How does 2011 compare to other years? Fewer complaints = more reliable.

Full years-to-avoid analysis →

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
32
Recalls
2
Fire reports
0
Crash reports
2
Injury reports
0
Segment avg
32

Check a Specific VIN

See recalls for YOUR 2011 Ford CROWN VICTORIA