2019 Jeep GRAND CHEROKEE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2019 Jeep GRAND CHEROKEE has 529 owner complaints filed with NHTSA — that's 6.6x the segment average of 80. The most common issue is brakes problems (22% of all complaints), specifically: tl* the contact leases a 2019 jeep grand cherokee. while the contact was accelerating from a stop, the preceding vehicle stopped suddenly. the contact depressed the brake pedal, but the brakes failed to engage. as a result, the contact rear ended the preceding vehicle. a police report was filed and . ⚠️ 4 fire reports filed.

4 fire reports 17 crash reports 12 injuries

529

Total Complaints

Recalls Issued

—/5

Safety Stars

6.6x

vs Segment Avg

Known Problems

BRAKES

115 complaints

22%

• TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND
• WE LEASED A NEW 2019 JEEP GRAND CHEROKEE LTD ON FEBRUARY 1, 2019. AROUND THE BEGINNING OF APRIL WE NOTICED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FURTHER THAN WHEN IT WAS NEW TO STOP THE VEHICLE. EACH WEEK IT WAS GETTING WORSE TO THE POINT WHERE NOW IT GOES ALL THE WAY TO THE FLOOR AND DOES NOT S
• THE VEHICLE WAS PURCHASED NEW IN MAY 2019 CURRENTLY HAS 2700 MILES ON THE ODOMETER. I WAS TRAVELING ALONG THE HIGHWAY AND BEGAN HEARING A LOUD NOISE THAT SEEMED TO BE EMANATING FROM MY UNDERCARRIAGE. I DROVE TO FIRST OFF-RAMP TO INSPECT AND DISCOVERED A PART OF THE BRAKING SYSTEM HAD BROKEN. THE VEH

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 6 crashes

“TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND ”

— NHTSA complaint filing

ELECTRICAL

82 complaints

16%

• CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.
• STOP/START SYSTEM WARNING LIGHT WHEN THE CAR WAS STATIONARY AT A TRAFFIC LIGHT THE CAR TURNS OFF AT STOP LIGHT AND DOES NOT RESTART AS IT IS SUPPOSED TO WHEN THE ACCELERATOR IS PUSHED. ALL ITEMS ON THE SHIFT INDICATOR BEGIN TO FLASH. CAR MUST BE TURNED OFF AND RESTARTED. THE STOP/START SYSTEM WARN
• TL* THE CONTACT OWNS A 2019 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, A WARNING INDICATOR APPEARED, NOTIFYING THE CONTACT TO PULL OVER WITHIN THE NEXT FIFTY MINUTES. THE VEHICLE STALLED AND WAS UNABLE TO RESTART. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE WAS TOWED TO LARRY HILL

Typical onset: 50K miles Est. repair: $500

“CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.”

— NHTSA complaint filing

OTHER

75 complaints

14%

• DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MIN
• WHILE DRIVING THE CAR WITH 750 MILES THE ELECTRONIC STABILITY CONTROL, ABS, CHECK ENGINE, BRAKE SERVICE ANTILOCK BRAKE SYSTEM LIGHTS ALL COME ON. WHILE DRIVING NOTICED CAR WASNT TRACKING MILES THEN DIED ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR.
• WHILE WAITING STATIONARY TO TURN ON A CITY STREET, THE CAR WAS IN THE AUTO START/STOP MODE. AS SOON AS I TOOK MY FOOT OF THE BRAKE TO BEGIN TURNING, THE CAR COMPLETELY SHUT OFF AND STARTED FLASHING WARNGING LIGHTS AND CYCLING THROUGH SEVERAL WARNINGS LIKE FCW INDICATOR DISABLED. THE CAR ALSO TOLD ME

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MIN”

— NHTSA complaint filing

ENGINE

64 complaints

12%

• VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES O
• 27 DAYS AFTER THE PURCHASE OF VEHICLE BATTERY WENT COMPLETELY DEAD AND NEEDED TO BE REPLACED. ON THE 3RD DAY AFTER THIS REPAIR, " CHECK ENGINE" LIGHT WENT ON
• WHILE DRIVING ON THE HIGHWAY, IT BEGAN BEEPING THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE SHUT OFF. I TRIED TURNING TURNING THE VEHICLE OFF AND BACK ON, BUT AS SOON AS I PUT IT INTO DRIVE THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED BEEPING AGAIN. FROM SPEAKING WITH FELLOW JEEP OWNER

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES O”

— NHTSA complaint filing

TRANSMISSION

44 complaints

• ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTRO
• REFER TO COMPLAINT #1184392 2019 JEEP GRAND CHEROKEE.(1) AFTER TCM REPLACED AT 1300 MILES 3/1/2019. (2) INTERNAL VALVE BODY KIT INSTALLED IN TRANSMISSION 1456 MILES 3/12/19 TO 3/22/19 PARTS HAD TO ORDER. (3) TRANSMISSION ORDERED 4/3/19 @ 1589 MILES.IN SERVICE DATE 10/11/2018. TOOK DELIVERY 10/13/2
• VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES O

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“ON STARTUP WHEN COLD. TRANSMISSION IS WEIRD HARD SHIFTS. SEEMS TO NOT KNOW WHAT GEAR TO BE IN. SUDDEN STOP IN TRANSMISSION BETWEEN 1ST. AND 2ND. GEAR.VEHICLE AT 1300 MILES TOOK TO DEALER THEY TEST DROVE ONE MILE (1) ADVISED ME OF TSB REPORT FROM JEEP IN MOTION WITH TRANSMISSION. ADJUSTMENT TO CONTRO”

— NHTSA complaint filing

Estimated Repair Costs

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 529 owner complaints for this specific year, here's what to check or ask about:

☐
BRAKES: TL* THE CONTACT LEASES A 2019 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS ACCELERATING FROM A STOP, THE PRECEDING VEHICLE STOPPED SUDDENLY. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE BRAKES FAILED TO ENGAGE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED AND
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: CONTINUALLY GETTING LOW VOLTAGE ISSUES DESPITE HAVING IT "FIXED" AT THE DEALER. PARKING BRAKE WON'T TURN OFF.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: DUE TO ISSUES WITH RADIO'S CORE SOFTWARE, THE DISPLAY OF THE CAR WHICH CONTROL ALL VITAL FUNCTIONS OF THE CAR INCLUDING TEMPERATURE CONTROL GOES INACCESSIBLE WHILE CAR IS IN MOTION. IT IS ACCESSIBLE ONLY WHEN CAR COMES TO A COMPLETE STOP AND SOFTWARE IS ALLOWED TO REBOOT WHICH TAKES MORE THAN 20 MIN
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: VEHICLE LOST POWER ON HIGHWAY @ 65 - 70 MPH. OPERATOR WAS USING CRUISE CONTROL TO INCREASE AND DECREASE SPEED IN HEAVY TRAFFIC. OPERATOR PRESSED THE CRUISE OFF BUTTON AND THE VEHICLE LOST POWER TO IDLE AND WOULD NOT ACCELERATE. OPERATOR PULLED OVER AND SWITCHED THE VEHICLE ON AND OFF SEVERAL TIMES O
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)