Is the 2020 Jeep GRAND CHEROKEE reliable?

The 2020 Jeep GRAND CHEROKEE has 344 complaints filed with NHTSA (0.5x the segment average). Our reliability verdict: above-average. Most common issue: ELECTRICAL problems.

What are common problems with the 2020 Jeep GRAND CHEROKEE?

Top problems: ELECTRICAL (67 complaints, avg repair $500); OTHER (58 complaints, avg repair $500); ENGINE (52 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Jeep GRAND CHEROKEE?

Yes, there are 3 recall(s): BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING. Contact any Jeep dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2020 Jeep GRAND CHEROKEE?

The 2020 Jeep GRAND CHEROKEE gets 21 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $2286. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2020 Jeep GRAND CHEROKEE?

Estimated US average full-coverage insurance for the 2020 Jeep GRAND CHEROKEE is approximately $1,751/year (suv-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Jeep GRAND CHEROKEE

Q: Is the 2020 Jeep GRAND CHEROKEE often stolen?

The Jeep GRAND CHEROKEE was the #23 most-stolen vehicle in the United States in 2025 with approximately 4,300 thefts (NICB Hot Wheels data). Theft risk tier: above-avg.

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2020 Jeep GRAND CHEROKEE has 344 owner complaints filed with NHTSA — that's 0.5x the segment average of 656. The most common issue is electrical problems (19% of all complaints), specifically: tl* the contact owns a 2020 jeep grand cherokee. the contact stated that the vehicle was at stand still, heat would exit the vents when using the air conditional. the contact stated he had to open the windows for 10-15 minutes to be able to enter the vehicle, due to the extreme heat inside the cab. . There are 3 recalls issued for this model year. ⚠️ 8 fire reports filed.

8 fire reports 32 crash reports 15 injuries

344

Total Complaints

Recalls Issued

5/5

Safety Stars

0.5x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

67 complaints

19%

• TL* THE CONTACT OWNS A 2020 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, HEAT WOULD EXIT THE VENTS WHEN USING THE AIR CONDITIONAL. THE CONTACT STATED HE HAD TO OPEN THE WINDOWS FOR 10-15 MINUTES TO BE ABLE TO ENTER THE VEHICLE, DUE TO THE EXTREME HEAT INSIDE THE CAB.
• CENTER DISPLAY THAT CONTAINS BACKUP CAMERA IMAGES, CLIMATE CONTROL, RADIO, NAVIGATION AND MANY OTHER FUNCTIONS IS INOPERABLE MOST OF THE TIME. THIS PROBLEM RECURS DAILY, AND THE DISPLAY IS INOPERABLE 90+% OF THE TIME. THE ABSENCE OF AN OPERABLE BACKUP CAMERA DISPLAY IS A SIGNIFICANT SAFETY ISSUE.
• WEDNESDAY, AUGUST 5 2020, WAS DRIVING ABOUT 3 MILES FROM MY HOUSE WHEN I NOTICED MESSAGE ON DASHBOARD "PLACE CAR IN PARK TO START CAR". THOUGHT IT WAS ODD BECAUSE I WAS DRIVING. I THEN NOTICED CAR WAS OFF SO PLACED IN PARK (ON THE ROAD BTW) AND STARTED IT UP AGAIN. NO MORE ISSUES THAT DAY. NEXT

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“TL* THE CONTACT OWNS A 2020 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, HEAT WOULD EXIT THE VENTS WHEN USING THE AIR CONDITIONAL. THE CONTACT STATED HE HAD TO OPEN THE WINDOWS FOR 10-15 MINUTES TO BE ABLE TO ENTER THE VEHICLE, DUE TO THE EXTREME HEAT INSIDE THE CAB. ”

— NHTSA complaint filing

When Problems Appear on the 2020 Jeep GRAND CHEROKEE

Based on 103 owner complaints that included an odometer reading. Median mileage at time of complaint: 7K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

In line with typicalmedian 11K mi · 20 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ELECTRICAL

In line with typicalmedian 12K mi · 17 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

OTHER

In line with typicalmedian 1K mi · 11 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

SPEED CONTROL

In line with typicalmedian 1K mi · 11 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

TRANSMISSION

In line with typicalmedian 4K mi · 10 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

AIR BAGS

In line with typicalmedian 34K mi · 7 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (3)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA10/09/2020

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Above-average theft risk

#23 most stolen in 2025

The Jeep GRAND CHEROKEE was the #23 most-stolen vehicle in the United States in 2025, with approximately 4,300 thefts reported to law enforcement.

Notes: Popular SUV; parts and tuning demand

Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.

Fuel Cost Calculator for 2020 Jeep GRAND CHEROKEE

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$2,286

Per month

$191

Per mile

19.1¢

MPG

City driving (worst-case MPG)

$2,527/yr

Highway driving (best-case MPG)

$1,847/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2020 Jeep GRAND CHEROKEE

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,751

Full coverage / month

$146

Liability only / year

$600

vs US avg

+5%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (suv-midsize)1.05x

× theft risk1.06x

× safety rating0.94x

× vehicle age1.00x

= Full coverage estimate$1751

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Jeep GRAND CHEROKEE Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

20K mi

4WD Wrangler/Gladiator have shorter transfer case + differential intervals if off-roaded frequently.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Jeep New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Jeep. If you're buying a used 2020 GRAND CHEROKEE, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Jeep dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 344 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: TL* THE CONTACT OWNS A 2020 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, HEAT WOULD EXIT THE VENTS WHEN USING THE AIR CONDITIONAL. THE CONTACT STATED HE HAD TO OPEN THE WINDOWS FOR 10-15 MINUTES TO BE ABLE TO ENTER THE VEHICLE, DUE TO THE EXTREME HEAT INSIDE THE CAB.
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I WAS SLOWLY BACKING INTO A DRIVEWAY WHEN THE JEEP GRAND CHEROKEE SUDDENLY ACCELERATED ON ITS OWN. I REPEATEDLY HIT THE BRAKE PEDAL BUT THE JEEP WOULDN'T STOP; INSTEAD IT KEPT GOING FASTER. IT SMASHED INTO THE GARAGE DOOR AND THE BRICK WALL OF THE GARAGE, DEMOLISHING THEM. THE JEEP WAS BRAND NEW WIT
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: WITH MY FOOT COMPLETELY OFF THE ACCELERATOR, THE VEHICLE SPONTANEOUSLY ACCELERATES UNDER CERTAIN CONDITIONS. WHILE IN STANDARD OR SPORT MODE, IN SECOND GEAR GOING ABOUT 20MPH, THERE IS A REPRODUCIBLE RPM SURGE THAT CAUSES THE VEHICLE TO LUNGE FORWARD. THIS SOMEWHAT FEELS LIKE BEING REAR ENDED.
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 3 recalls have been completed — free at any Jeep dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)