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Jeep

2023 Jeep GRAND CHEROKEE

Problems, Recalls & Reliability Report

Average

Quick Summary

The 2023 Jeep GRAND CHEROKEE has 656 owner complaints filed with NHTSA — that's 1.0x the segment average of 656. The most common issue is electrical problems (26% of all complaints), specifically: the contact owns a 2023 jeep grand cherokee. the contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. there was no warning light illuminated. the contact then saw smoke coming from the left edge of the backrest of the driver's seat. the contact. There are 20 recalls issued for this model year. ⚠️ 4 fire reports filed.

4 fire reports 16 crash reports 12 injuries

656

Total Complaints

20

Recalls Issued

/5

Safety Stars

1.0x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

173 complaints
26%
  • The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact
  • The surround view cameras including the back up camera are not working. My major saftety concern is that when I am backing up I am unable to see what is behind me.The dealer has tried to fix the cameras at least 4 times and has been unable to resolve the issue.
  • On four separate incidences, the automatic emergency brake engaged while driving the vehicle at speeds in excess of 30 mph. There was no warning or reason for the emergency brake to engage. This resulted in the car needing to be towed to the dealer on two occasions as the vehicle froze and was not d
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact

— NHTSA complaint filing

When Problems Appear on the 2023 Jeep GRAND CHEROKEE

Based on 63 owner complaints that included an odometer reading. Median mileage at time of complaint: 17K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
41
30-60K
18
60-100K
4
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 18K mi · 21 reports
0-30K
12
30-60K
8
60-100K
1
100-150K
0
150-200K
0
200K+
0

SUSPENSION

In line with typicalmedian 25K mi · 8 reports
0-30K
5
30-60K
1
60-100K
2
100-150K
0
150-200K
0
200K+
0

TRANSMISSION

In line with typicalmedian 24K mi · 6 reports
0-30K
3
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

DRIVER ASSIST/CAMERAS

In line with typicalmedian 500 mi · 5 reports
0-30K
5
30-60K
0
60-100K
0
100-150K
0
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 22K mi · 5 reports
0-30K
4
30-60K
1
60-100K
0
100-150K
0
150-200K
0
200K+
0

BRAKES

Later than typicalmedian 35K mi · 5 reports
0-30K
1
30-60K
4
60-100K
0
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.

Recalls (20)

EQUIPMENT:OTHER:LABELS11/05/2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Fix: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Above-average theft risk

#23 most stolen in 2025

The Jeep GRAND CHEROKEE was the #23 most-stolen vehicle in the United States in 2025, with approximately 4,300 thefts reported to law enforcement.

Notes: Popular SUV; parts and tuning demand

Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.

Fuel Cost Calculator for 2023 Jeep GRAND CHEROKEE

Live EIA prices
Per year
$2,182
Per month
$182
Per mile
18.2¢
MPG
22
City driving (worst-case MPG)
$2,527/yr
Highway driving (best-case MPG)
$1,847/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Jeep GRAND CHEROKEE

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,956
Full coverage / month
$163
Liability only / year
$639
vs US avg
+17%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.06x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$1956

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Jeep GRAND CHEROKEE Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
60K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
24K mi
Engine air filter
30K mi
Differential (AWD/4WD)
20K mi

4WD Wrangler/Gladiator have shorter transfer case + differential intervals if off-roaded frequently.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Jeep New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
OTHER(~50K mi)
$500
SUSPENSION(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 656 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: The contact owns a 2023 Jeep Grand Cherokee. The contact stated while the vehicle was parked with her in the front driver's seat, she smelled a burning odor. There was no warning light illuminated. The contact then saw smoke coming from the left edge of the backrest of the driver's seat. The contact

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where the ECM was reset; however, while driving the failure recurred and the vehicle stalled. The vehicle was to

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: Upon starting vehicle, system reported collision, ABS warning, traction control warning and wouldn't release automated parking brake. Vehicle was parked and there were no other vehicles in the vicinity while it was parked there.

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: Backup camera not working 80% of time. Dealership has determined a software issue to be fixed within 4 months. Brand new with less than 500 miles. Vehicle is large and somewhat unsafe to operate until repaired.

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 20 recalls have been completed — free at any Jeep dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
656
Recalls
20
Fire reports
4
Crash reports
16
Injury reports
12
Segment avg
656

Check a Specific VIN

See recalls for YOUR 2023 Jeep GRAND CHEROKEE