2025 Jeep GRAND CHEROKEE
Problems, Recalls & Reliability Report
Quick Summary
The 2025 Jeep GRAND CHEROKEE has 105 owner complaints filed with NHTSA — that's 1.3x the segment average of 80. The most common issue is electrical problems (23% of all complaints), specifically: brand new 2025 jeep grand cherokee less than 3 weeks old - i just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. i noticed an aebs alert and engine light on the dash but came close to no other cars for this to have come on. came .
105
Total Complaints
0
Recalls Issued
—/5
Safety Stars
1.3x
vs Segment Avg
Known Problems
ELECTRICAL
24 complaints- • brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came
- • To Whom It May Concern, I am writing to express my deep frustration and serious concerns regarding the repeated and dangerous failures I have experienced with the battery systems in three separate Jeep Grand Cherokee vehicles – model years 2022, 2024, and now 2025 4xe. In each case, I encountered a
- • On multiple occasions now, my shifter starts blinking at me and the dash tells me to shift into park and then shift into desired gear. This is quite annoying is baffling and dangerous. Also, on multiple occasions the dash lights up it goes crazy beeping like crazy like it wants me to stop and there’
“brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came ”
— NHTSA complaint filing
DRIVER ASSIST/CAMERAS
15 complaints- • brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came
- • Traveling at around 55 MPH, slowed down for a stop light. Dash started flashing and beeping and stated "shift to park then shift to desired gear." Could not accelerate, had to put in park then back in drive to keep moving. No check engine light. 2 dealerships cannot fix because there's no code. Seem
- • On multiple occasions now, my shifter starts blinking at me and the dash tells me to shift into park and then shift into desired gear. This is quite annoying is baffling and dangerous. Also, on multiple occasions the dash lights up it goes crazy beeping like crazy like it wants me to stop and there’
“brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came ”
— NHTSA complaint filing
ENGINE
15 complaints- • I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the batt
- • I've received a notification that says, “service hybrid electric system,” but there is no fix at my dealership.
- • Vehicle stalls and loses all power while driving. Vehicle comes to an abrupt halt.
“I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the batt”
— NHTSA complaint filing
OTHER
11 complaints- • I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.
- • On multiple occasions now, my shifter starts blinking at me and the dash tells me to shift into park and then shift into desired gear. This is quite annoying is baffling and dangerous. Also, on multiple occasions the dash lights up it goes crazy beeping like crazy like it wants me to stop and there’
- • The car has a strange thump when driving around 70-75. This is always and the dealer says it’s normal, which is not true! This weird thump is now happening at lower speeds and also a weird shuddering at speeds around 25-40. Shudders are more random Also starting at about 8-10,000 miles randomly whil
“I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.”
— NHTSA complaint filing
FUEL SYSTEM
11 complaints- • I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the batt
- • Vehicle stalls and loses all power while driving. Vehicle comes to an abrupt halt.
- • While driving vehicle goes into limp mode I lose acceleration but RPMs on dashboard jump into the red zone and various warning lights show up I coast off to the side and put vehicle in park and shut off engine. When I restart everything clears and vehicle is normal again. This happened 3 times so f
“I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the batt”
— NHTSA complaint filing
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 105 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came
Typically appears around 50K miles. Repair cost ~$500
- ☐DRIVER ASSIST/CAMERAS: brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: I was driving within a city and came to a red light. Since my car is a hybrid (2025 Jeep Grand Cherokee 4xe, also I just purchased this lease in April 2025) the car will switch to the EV battery when I come to a halt and when I propel forward the car will either remain on the EV battery (if the batt
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: I was driving down the highway and the sunroof just busted out of nowhere. There wasn’t any debris or anything around.
Typically appears around 50K miles. Repair cost ~$500
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Jeep GRAND CHEROKEE — Year Comparison
How does 2025 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 105
- Recalls
- 0
- Fire reports
- 0
- Crash reports
- 3
- Injury reports
- 7
- Segment avg
- 80
Check a Specific VIN
See recalls for YOUR 2025 Jeep GRAND CHEROKEE