2014 Jeep GRAND CHEROKEE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2014 Jeep GRAND CHEROKEE has 3379 owner complaints filed with NHTSA — that's 42.2x the segment average of 80. The most common issue is seats/restraints problems (15% of all complaints), specifically: i was rear ended by a car traveling +65 mph while i was traveling 15 mph. the car sustained over $15,000 in damage, however my concern is over the drivers seat which came of track and was badly misaligned. furthermore, my car has been in the shop for over 56 days now, and the parts required to f. ⚠️ 53 fire reports filed.

53 fire reports 159 crash reports 161 injuries

3379

Total Complaints

Recalls Issued

—/5

Safety Stars

42.2x

vs Segment Avg

Known Problems

SEATS/RESTRAINTS

522 complaints

15%

• I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO F
• WHILE TRAVELING HOME FROM A FAMILY VACATION AT ABOUT 40 MPH MY SEAT BELT LIGHT STARTED FLASHING SAYING THAT THE DRIVER AND PASSENGER AIR SEAT BELT WAS NOT ENGAGED ALONG WITH THE LIGHTS AND DINGING ALARM SAYING THAT THE AIR BAG IS IN NEED OF SERVICE, THIS HAS NOT GONE OFF AND THE DINGING IS CONSTANT.
• TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATED SEAT WOULD ACTIVATE INDEPENDENTLY AND WOULD ALSO OVERHEAT. THE CONTACT ALSO MENTIONED THAT WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, A BURNING ODOR WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALE

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 2 crashes

“I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO F”

— NHTSA complaint filing

ELECTRICAL

483 complaints

14%

• TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE
• INSTRUMENT CLUSTER WENT OUT WHILE DRIVING. THIS INCLUDED THE SPEEDOMETER, FUEL GAUGE, RPM. AND ENGINE TEMPERATURE GAUGE. I HAD NO IDEA THE SPEED IN WHICH I WAS DRIVING. I HAVE HAD THE CAR FOR 10 DAYS. I WAS HEADING IN THE SAME DIRECTION AS THE DEALERSHIP WHEN THIS OCCURRED. DROVE IT RIGHT THERE AND
• TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH THE SPEED ODOMETER FAILED TO FUNCTION. IN ADDITION, THE ENTIRE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED ONTO THE EMERGENCY LANE AND TURNED OFF. AFTER

Typical onset: 50K miles Est. repair: $500🔥 29 fire reports💥 10 crashes

“TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE ”

— NHTSA complaint filing

TRANSMISSION

473 complaints

14%

• TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO M
• TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A TURN AT UNKNOWN SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL THEN STALLED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AFTER BEING RESTARTED SEVERAL MINUTES LATER. THE CONTACT ALSO MENT
• JERKING , CLUNKING ZF TRANSMISSION . BEEN TO DEAL 4 TIMES AND NOT FIXED . DANGEROUS AND TRY TO AVOID FREEWAYS AS IT COULD LOCK UP AND BREAK WHICH COULD CAUSE AN ACCIDENT. *TR

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 68 crashes

“TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO M”

— NHTSA complaint filing

ENGINE

450 complaints

13%

• THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T
• WHILE TRAVELING AT HIGH SPEED OR LOW SPEED FOR NO REASON VEHICLES GEAR SHIFTER SELECTS NEUTRAL ON ITS OWN. ALSO PROBLEMS WITH VEHICLE INSTRUMENTS DISPLAY, DISPLAYING VARIOUS FAULTS WITH VEHICLE. AFTER VEHICLE COMES TO A STOP AND VEHICLE RESTARTED PROBLEM DISAPPEARS THEN REAPPEARS A SHORT TIME LATER
• TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE MANUAL FOR THE VEHICLE STATED THAT THE ENGINE SHOULD SHUT OFF WHEN THE KEY FOB WAS REMOVED FROM THE VEHICLE. THE CONTACT PARKED THE VEHICLE IN A RESIDENTIAL GARAGE OVERNIGHT AND THE FOLLOWING DAY, HE FOUND THAT THE VEHICLE

Typical onset: 50K miles Est. repair: $500🔥 15 fire reports💥 14 crashes

“THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T”

— NHTSA complaint filing

OTHER

300 complaints

• WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR.
• ISSUES TO DATE: THESE ISSUES ARE NOT DEPENDENT ON WHICH KEY FOB IS PRESENT OR WHICH MEMORY SETTING IS PUSHED. IT HAPPENS ON ALL MEMORY AND PERSONALIZATION SETTINGS. --THE COLLISION WARNING AND ADAPTIVE CRUISE RANDOMLY SAY THEY ARE ACTIVE OR INACTIVE.. SOMETIMES THEY DON'T DO ANYTHING. WHEN CLICKIN
• THE BETTER BUSINESS BUREAU HAS POINTED ME TO YOU ALL AS YOU CAN SEE IN THE RESPONSE BELOW: THIS MESSAGE IS IN REGARD TO YOUR COMPLAINT SUBMITTED ON 6/17/2013 6:08:54 PM AGAINST CHRYSLER GROUP, LLC. YOUR COMPLAINT WAS ASSIGNED ID [XXX]. "ALTHOUGH YOU HAVE NOT EXPRESSED SATISFACTION IN THE RESOL

Typical onset: 50K miles Est. repair: $500🔥 3 fire reports💥 21 crashes

“WHEN OPERATING THE VEHICLE AT 52 MPH AND 1,200 RPM A HIGH PITCH GRINDING NOISE OF A METAL-TO-METAL TYPE APPEARS ON THE FRONT DRIVER SIDE. REPORTED TO THE DEALER AND TO CHRYSLER WITH NO RESOLUTION. ON-LINE FORUMS CONFIRM THIS PROBLEM OCCURS WITH MANY OTHER VEHICLES OF THE SAME MAKE AND YEAR. ”

— NHTSA complaint filing

Estimated Repair Costs

SEATS/RESTRAINTS(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 3379 owner complaints for this specific year, here's what to check or ask about:

☐
SEATS/RESTRAINTS: I WAS REAR ENDED BY A CAR TRAVELING +65 MPH WHILE I WAS TRAVELING 15 MPH. THE CAR SUSTAINED OVER $15,000 IN DAMAGE, HOWEVER MY CONCERN IS OVER THE DRIVERS SEAT WHICH CAME OF TRACK AND WAS BADLY MISALIGNED. FURTHERMORE, MY CAR HAS BEEN IN THE SHOP FOR OVER 56 DAYS NOW, AND THE PARTS REQUIRED TO F
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD SPORADICALLY POWER OFF AND REBOOT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REMOVED THE BATTERY CABLE FOR 10 MINUTES BEFORE RECONNECTING. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL GEAR AND THEN IT STALLED. THE VEHICLE WAS RESTARTED WITHIN A FEW MINUTES. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACTS RESIDENCE. THE CONTACT ALSO M
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: THE VEHICLE STALLED FOR NO REASON. IT TOOK MULTIPLE ATTEMPTS (APPROX 10 TIMES) TO RESTART THE VEHICLE. IT WOULD START AND I COULD DRIVE 40-50 YARDS AND WOULD STALL AGAIN. MULTIPLE LIGHTS CAME ON SUCH AS VEHICLE IN GEAR (IT WASN'T), ETC. ONCE IT DID RESTART AND I WAS ABLE TO DRIVE TO THE DEALER T
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)