2015 Jeep GRAND CHEROKEE

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2015 Jeep GRAND CHEROKEE has 1743 owner complaints filed with NHTSA — that's 21.8x the segment average of 80. The most common issue is seats/restraints problems (21% of all complaints), specifically: tl* the contact owns a 2015 jeep grand cherokee. the contact stated that the rear seat belt latch was at an angle below the seat. as a result, the contact was unable to latch the seat belt. the dealer was contacted and advised the contact to purchase seat belt extenders. the vehicle was not diagnose. ⚠️ 34 fire reports filed.

34 fire reports 148 crash reports 110 injuries

1743

Total Complaints

Recalls Issued

—/5

Safety Stars

21.8x

vs Segment Avg

Known Problems

SEATS/RESTRAINTS

361 complaints

21%

• TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT EXTENDERS. THE VEHICLE WAS NOT DIAGNOSE
• SEAT BELT DIDNT CLICK ALL THE WAY, THE SEATBELT FOR THE DRIVERS SIDE WAS INDICATED AS NOT ON AS WELL AS THE AIRBAG LIGHT. THIS IS A 2015 JEEP GRAND CHEROKEE - THE BELT ON THE DRIVERS SIDE IS FAULTY -
• TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SHIFTER INDEPENDENTLY SWITCHED INTO THE NEUTRAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NU

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT EXTENDERS. THE VEHICLE WAS NOT DIAGNOSE”

— NHTSA complaint filing

TRANSMISSION

349 complaints

20%

• THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR
• I RETURNED THIS JEEP TWICE TO DEALER LETTING KNOW THAT THE TRANSMISSION HAD A HARD BANG BETWEEN SHIFTING, THEY CONTINUE TO SAY THAT THIS NORMAL.THE SERVICE MANAGER SAYS IT BECAUSE OF THE ELECTRONIC SYSTEM, I TOLD THEM THAT I HAVE DRIVING FOR OVER FORTY YEARS AND HAVE HEARD OF SUCH THING AND THIS SOU
• TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 78 crashes

“THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR”

— NHTSA complaint filing

ENGINE

219 complaints

13%

• A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L
• DRIVING AT HIGHWAY SPEED THE YELLOW CHECK ENGINE LIGHT ILLUMINATED AND SHORTLY AFTER THIS THE ENGINE SHUT OFF. THERE WAS ROUGHLY 1/4 TANK OF FUEL WHEN THIS OCCURRED. NO LOW FUEL WARNING LIGHT , ENGINE ROUGHNESS OR OTHER SYMPTOMS WERE NOTED PRIOR TO ENGINE SHUTTING DOWN. VEHICLE COASTED TO SIDE OF
• I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION

Typical onset: 50K miles Est. repair: $500🔥 10 fire reports💥 11 crashes

“A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L”

— NHTSA complaint filing

OTHER

200 complaints

11%

• LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE UNSAFE 2015 JEEP GRAND CHEROKEE ( PLEASE RESPOND VIA FAX: 520-797-3232 OR EMAIL: BOB_BRUBAKER@FLAKE.SENATE.GOV). *SMD THE CONSUMER STATED THE FORWARD COLLISION ALERT WARNING NEVER ACTIVATE UNDER ANY CIRCUMSTANCE WHEN SET TO THE FAR SETTING WHIC
• STARTED THE VEHICLE AND NOTICED THAT PARKSENSE AND FORWARD COLLISION WARNING WERE NOT WORKING AND EVERY FEW MINUTES, THE INSTRUMENT PANEL, WOULD BEEP AND OFTEN DISPLAY AN ERROR MESSAGE. THE MESSAGES IT DISPLAYED WERE, "SERVICE SHIFTER" (DISPLAYED MOST OFTEN), "PARK SENSE OFF" (IT WOULD AUTOMATICALLY
• NO ONE AT NHTSA CARES, I HAVE TIED INSTANT MESSAGE AND PHONE... THE RECALL 15V-461 HAS AN INCORRECT WEB ADDRESS, AND EVEN IF YOU DO GET TO THE SOFTWARE DOWNLOAD, IT IS NOT SOMETING THAT THE AVERAGE CONSUMER CAN LOAD. THE UCONNECT WEBSITE REQUIRES YOU TO TURN OFF YOUR SECURITY SOFTWARE ON YOUR CO

Typical onset: 50K miles Est. repair: $500🔥 6 fire reports💥 18 crashes

“LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE UNSAFE 2015 JEEP GRAND CHEROKEE ( PLEASE RESPOND VIA FAX: 520-797-3232 OR EMAIL: BOB_BRUBAKER@FLAKE.SENATE.GOV). *SMD THE CONSUMER STATED THE FORWARD COLLISION ALERT WARNING NEVER ACTIVATE UNDER ANY CIRCUMSTANCE WHEN SET TO THE FAR SETTING WHIC”

— NHTSA complaint filing

ELECTRICAL

136 complaints

• TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI
• A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L
• I WAS DRIVING DOWN THE ROAD, WITH MY FOOT STEADY ON THE GAS, AND THE TRANSMISSION SHIFTED HARD (8 SPEED AUTOMATIC) AND LUNGED MY CAR FORWARD WITHOUT ANY PRESSURE ON THE GAS PEDAL. THEN IT CONTINUED TO SHIFT HARD AND LUNGE UNTIL I REACHED AND MAINTAINED 40 MPH ( IN WHICH MY JEEP PUT THE TRANSMISSION

Typical onset: 50K miles Est. repair: $500🔥 8 fire reports💥 13 crashes

“TL*THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE HESITATED IN A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTI”

— NHTSA complaint filing

Estimated Repair Costs

SEATS/RESTRAINTS(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 1743 owner complaints for this specific year, here's what to check or ask about:

☐
SEATS/RESTRAINTS: TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR SEAT BELT LATCH WAS AT AN ANGLE BELOW THE SEAT. AS A RESULT, THE CONTACT WAS UNABLE TO LATCH THE SEAT BELT. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO PURCHASE SEAT BELT EXTENDERS. THE VEHICLE WAS NOT DIAGNOSE
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: THE 2015 I HAD JUST PURCHASED WITH THE V-6 AND 8 SPEED TRANSMISSION DUE TO MY 2014 DODGE DURANGO WITH THE SAME ENGINE AND TRANSMISSION BEING BOUGHT BACK BY CHRYSLER, IS EXHIBITING THE SAME UNSAFE SHIFTING AND STALLING CONDITIONS. *TR
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: A WEEK PRIOR TO THE MAJOR ISSUE THE VEHICLE WAS SHOWING SIGNS OF MECHANICAL PROBLEMS. THESE PROBLEMS INCLUDED THE WIPERS TURNING ON WHEN THEY WERE IN THE OFF POSITION, SIMULTANEOUSLY THE RADIO CUT OUT (THIS HAPPENED SEVERAL TIMES THAT DAY). THE NEXT DAY WHILE DRIVING TO WORK AT 6:30AM THE INTERIOR L
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: LETTER FROM SENATOR FLAKE ON BEHALF OF CONSTITUENT RE UNSAFE 2015 JEEP GRAND CHEROKEE ( PLEASE RESPOND VIA FAX: 520-797-3232 OR EMAIL: BOB_BRUBAKER@FLAKE.SENATE.GOV). *SMD THE CONSUMER STATED THE FORWARD COLLISION ALERT WARNING NEVER ACTIVATE UNDER ANY CIRCUMSTANCE WHEN SET TO THE FAR SETTING WHIC
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)