
2016 Ford FLEX
Problems, Recalls & Reliability Report
Quick Summary
The 2016 Ford FLEX has 117 owner complaints filed with NHTSA — that's 0.7x the segment average of 178. The most common issue is driver assist/cameras problems (20% of all complaints), specifically: rear park assist camera does not activate when in reverse. read passenger door lock pawl fracture-nhtsa recall. ford refuses to repair the recall because they did not issue the recall. this door has a fractured pawl lock/latch on the rear passenger door. car does not detect key. we paid addi. There are 3 recalls issued for this model year.
117
Total Complaints
3
Recalls Issued
—/5
Safety Stars
0.7x
vs Segment Avg
Known Problems(top 5 of 8)
DRIVER ASSIST/CAMERAS
23 complaints- • REAR PARK ASSIST CAMERA DOES NOT ACTIVATE WHEN IN REVERSE. READ PASSENGER DOOR LOCK PAWL FRACTURE-NHTSA RECALL. FORD REFUSES TO REPAIR THE RECALL BECAUSE THEY DID NOT ISSUE THE RECALL. THIS DOOR HAS A FRACTURED PAWL LOCK/LATCH ON THE REAR PASSENGER DOOR. CAR DOES NOT DETECT KEY. WE PAID ADDI
- • Rear backup camera fails. It was repaired once under warranty, (7 Jan 2019) second time under extended warranty protection (17 Jun 2021), now has failing for the third time. Local Ford dealer has the information and I have repair invoices.
- • The backup camera safety system operates intermittently. We are unable to see behind us when backing up putting us and others at risk. Sometimes it works when in Reverse, but most of the time the touchscreen panel does not even change over to show the camera view at all. The Flex is a large vehic
“REAR PARK ASSIST CAMERA DOES NOT ACTIVATE WHEN IN REVERSE. READ PASSENGER DOOR LOCK PAWL FRACTURE-NHTSA RECALL. FORD REFUSES TO REPAIR THE RECALL BECAUSE THEY DID NOT ISSUE THE RECALL. THIS DOOR HAS A FRACTURED PAWL LOCK/LATCH ON THE REAR PASSENGER DOOR. CAR DOES NOT DETECT KEY. WE PAID ADDI”
— NHTSA complaint filing
When Problems Appear on the 2016 Ford FLEX
Based on 63 owner complaints that included an odometer reading. Median mileage at time of complaint: 62K miles. Most complaints cluster in the 30-60K miles range.
ELECTRICAL
TRANSMISSION
ENGINE
SUSPENSION
STEERING
DRIVER ASSIST/CAMERAS
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (3)
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Fuel Cost Calculator for 2016 Ford FLEX
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2016 Ford FLEX
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford FLEX Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
These are the terms for a new Ford. If you're buying a used 2016 FLEX, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 117 owner complaints for this specific year, here's what to check or ask about:
- ☐DRIVER ASSIST/CAMERAS: REAR PARK ASSIST CAMERA DOES NOT ACTIVATE WHEN IN REVERSE. READ PASSENGER DOOR LOCK PAWL FRACTURE-NHTSA RECALL. FORD REFUSES TO REPAIR THE RECALL BECAUSE THEY DID NOT ISSUE THE RECALL. THIS DOOR HAS A FRACTURED PAWL LOCK/LATCH ON THE REAR PASSENGER DOOR. CAR DOES NOT DETECT KEY. WE PAID ADDI
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: GAS SMELL AND ELECTRONIC ISSUES. I BOUGHT MY VEHICLE BRAND NEW. I FIRST NOTICED SMELLING GASOLINE AFTER THE FIRST OIL CHANGE, SO I HAD DRIVEN SEVERAL MONTHS.THE DEALERSHIP BLAMED IT ON MY UNDERCOATING STATING THAT'S WHAT I'M SMELLING.IT'S GAS DEFINITELY.I ASKED THEM TO DRIVE IT A WEEK SINCE THE SMEL
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: PURCHASED A NEW 2016 FORD FLEX ON JULY 29, 2016, DROVE IT MOST OF THE DAY ON SATURDAY AND SMELLED EXHAUST FUMES MOSTLY EVERY TIME I EXILIRATED. WENTTO URGENT CARE SICK FROM EXHAUST FUME POISONING, GOT WORSE AS DAY WENT BY AND WENT TO A REGULAR HOSPITAL ER. BROUGHT VEHICLE BACK TO DEALER ON MONDAY AN
Typically appears around 50K miles. Repair cost ~$500
- ☐SUSPENSION: TL* THE CONTACT OWNS A 2016 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, A SQUEAKY NOISE WAS HEARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD (310-574-2641, LOCATED AT 6701 CENTER DR W, STE 925, LOS ANGELES, CA 90045) WHERE IT WAS DIAGNOSED THAT THE STRUT
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford FLEX — Year Comparison
How does 2016 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 117
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 4
- Injury reports
- 3
- Segment avg
- 178
Check a Specific VIN
See recalls for YOUR 2016 Ford FLEX