BestCarRank
Ford

2015 Ford FLEX

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2015 Ford FLEX has 115 owner complaints filed with NHTSA — that's 0.6x the segment average of 178. The most common issue is steering problems (17% of all complaints), specifically: my power steering failure indicator came on (while i was driving), indicating a need for immediate service. upon testing, it was determined that the steering gear was faulty...on a 2015 vehicle!! this could have caused an accident if the gear failed while i was driving. i would not expect such a f. There are 4 recalls issued for this model year. ⚠️ 4 fire reports filed.

4 fire reports

115

Total Complaints

4

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems(top 5 of 8)

STEERING

19 complaints
17%
  • MY POWER STEERING FAILURE INDICATOR CAME ON (WHILE I WAS DRIVING), INDICATING A NEED FOR IMMEDIATE SERVICE. UPON TESTING, IT WAS DETERMINED THAT THE STEERING GEAR WAS FAULTY...ON A 2015 VEHICLE!! THIS COULD HAVE CAUSED AN ACCIDENT IF THE GEAR FAILED WHILE I WAS DRIVING. I WOULD NOT EXPECT SUCH A F
  • ON JULY 5, 2018 I WAS DRIVING AT 35 MPH ON A CITY ROAD WHEN A WARNING LIGHT WITH THE WORDS "STEERING ASSIST FAULT, SERVICE REQUIRED" SUDDENLY CAME ON AND THE STEERING STOPPED WORKING ALMOST ENTIRELY. THERE WAS VERY LITTLE MANUAL ABILITY TO STEER THE CAR. FORTUNATELY WE WERE ON A VERY WIDE, EMPTY ROA
  • POWER STEERING SUDDENLY FAILED. SYSTEM WARNED OF VSC FAULT, THEN STEERING ASSIST FAULT, THEN THERE WAS NO POWER ASSIST, AT 50MPH. I WAS DRIVING STRAIGHT ON AN AIRPORT ACCESS ROAD. THE PROBLEM PERSISTED FOR A 2 MILES OR SO, WHEN I WAS ABLE TO GET IT OFF THE ROAD SAFELY. WHEN I TURNED OFF THE IGNI
Typical onset: 50K miles Est. repair: $500

MY POWER STEERING FAILURE INDICATOR CAME ON (WHILE I WAS DRIVING), INDICATING A NEED FOR IMMEDIATE SERVICE. UPON TESTING, IT WAS DETERMINED THAT THE STEERING GEAR WAS FAULTY...ON A 2015 VEHICLE!! THIS COULD HAVE CAUSED AN ACCIDENT IF THE GEAR FAILED WHILE I WAS DRIVING. I WOULD NOT EXPECT SUCH A F

— NHTSA complaint filing

When Problems Appear on the 2015 Ford FLEX

Based on 78 owner complaints that included an odometer reading. Median mileage at time of complaint: 45K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
29
30-60K
18
60-100K
18
100-150K
11
150-200K
2
200K+
0

FUEL SYSTEM

In line with typicalmedian 29K mi · 15 reports
0-30K
8
30-60K
5
60-100K
1
100-150K
1
150-200K
0
200K+
0

TRANSMISSION

In line with typicalmedian 18K mi · 12 reports
0-30K
8
30-60K
2
60-100K
2
100-150K
0
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 24K mi · 9 reports
0-30K
6
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

STEERING

Later than typicalmedian 69K mi · 13 reports
0-30K
2
30-60K
4
60-100K
4
100-150K
2
150-200K
1
200K+
0

ELECTRICAL

Later than typicalmedian 51K mi · 6 reports
0-30K
1
30-60K
3
60-100K
2
100-150K
0
150-200K
0
200K+
0

DRIVER ASSIST/CAMERAS

High-mileage issuemedian 100K mi · 13 reports
0-30K
0
30-60K
1
60-100K
4
100-150K
7
150-200K
1
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP25/08/2016

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Fuel Cost Calculator for 2015 Ford FLEX

Live EIA prices
Per year
$2,527
Per month
$211
Per mile
21.1¢
MPG
19
City driving (worst-case MPG)
$3,001/yr
Highway driving (best-case MPG)
$2,087/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2015 Ford FLEX

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,617
Full coverage / month
$135
Liability only / year
$639
vs US avg
-3%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1617

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford FLEX Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2015 FLEX, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

Estimated Repair Costs

STEERING(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
ELECTRICAL(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 115 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: MY POWER STEERING FAILURE INDICATOR CAME ON (WHILE I WAS DRIVING), INDICATING A NEED FOR IMMEDIATE SERVICE. UPON TESTING, IT WAS DETERMINED THAT THE STEERING GEAR WAS FAULTY...ON A 2015 VEHICLE!! THIS COULD HAVE CAUSED AN ACCIDENT IF THE GEAR FAILED WHILE I WAS DRIVING. I WOULD NOT EXPECT SUCH A F

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was shifted into reverse, the back-over prevention camera screen image displayed an unknown service error message, showed an upside-down image, and displayed a blacked-out image occasionally. No warning light was illuminate

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: I WAS ENTERING AT CARPOOL LANES WHEN A DEBRIS HIT THE UNDERBODY OF THE VEHICLE, I JUST HEARD A BIG HIT UNDERBODY AND CONTINUE DRIVING AFTER TWO MILES ANOTHER DRIVER NOTICE FLUIDS WERE DRAINING FROM THE BOTTOM OF THE VEHICLE AND URGE ME TO CHECK WHEN I STOPPED I FIND OUT THE DEBRIS HAD MAKE A HEAVY D

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: WIFE WAS DRIVING THE CAR 6-21-16 AT APPROXIMATELY 55 MPH WHEN SUDDENLY AND UNEXPECTEDLY THE CAR LOST POWER. SHE WAS ABLE TO GET THE CAR OFF THE ROAD WITHOUT INCIDENT BUT COULD HAVE BEEN REAR ENDED. DRIVETRAIN MALFUNCTION/REDUCED POWER ICON WAS DISPLAYED ON INSTRUMENT PANEL. CAR WAS TOWED TO NEAREST

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Ford dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
115
Recalls
4
Fire reports
4
Crash reports
0
Injury reports
0
Segment avg
178

Check a Specific VIN

See recalls for YOUR 2015 Ford FLEX