BestCarRank
Ford

2012 Ford FLEX

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2012 Ford FLEX has 89 owner complaints filed with NHTSA — that's 0.5x the segment average of 178. The most common issue is steering problems (27% of all complaints), specifically: first incident happened while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happened and was able to crank c. There are 2 recalls issued for this model year. ⚠️ 2 fire reports filed.

2 fire reports 3 crash reports 3 injuries

89

Total Complaints

2

Recalls Issued

/5

Safety Stars

0.5x

vs Segment Avg

Known Problems(top 5 of 8)

STEERING

24 complaints
27%
  • FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK C
  • TRAVELING STRAIGHT DOWN A MAIN, 2 LANE ROAD, THE VEHICLE CHIMED AND I RECEIVED TWO ERRORS ON THE DIAGNOSTIC SCREEN. FIRST WAS FOR POWER STEERING ASSIST FAULT AND THE SECOND WAS ADVANCE TRAC FAULT. THE POWER STEERING ASSIST WAS DISABLED AND THE STEERING WHEEL HAD GONE STIFF. I WAS ABLE TO DO A ROLLI
  • I WAS DRIVING IN TRAFFIC WHEN A WARNING SOUNDED AND MY DASHBOARD DISPLAYED THE MESSAGE "POWER STEERING ASSIST FAILURE". STEERING BECAME EXTREMELY DIFFICULT. I PULLED INTO A SERVICE STATION AND SHUT OFF THE ENGINE. WHEN I RESTARTED THE ENGINE, THE STEERING PROBLEM HAD RESOLVED ITSELF. APPROXIMATE
Typical onset: 50K miles Est. repair: $500💥 2 crashes

FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK C

— NHTSA complaint filing

When Problems Appear on the 2012 Ford FLEX

Based on 67 owner complaints that included an odometer reading. Median mileage at time of complaint: 60K miles. Most complaints cluster in the 100-150K miles range.

Overall complaint distribution by mileage
0-30K
15
30-60K
16
60-100K
11
100-150K
18
150-200K
7
200K+
0

ELECTRICAL

Earlier than typicalmedian 60K mi · 9 reports
0-30K
3
30-60K
1
60-100K
1
100-150K
3
150-200K
1
200K+
0

BRAKES

Earlier than typicalmedian 10K mi · 7 reports
0-30K
5
30-60K
1
60-100K
1
100-150K
0
150-200K
0
200K+
0

STEERING

Earlier than typicalmedian 60K mi · 13 reports
0-30K
1
30-60K
6
60-100K
2
100-150K
3
150-200K
1
200K+
0

FUEL SYSTEM

Earlier than typicalmedian 88K mi · 7 reports
0-30K
0
30-60K
3
60-100K
1
100-150K
3
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 108K mi · 11 reports
0-30K
3
30-60K
0
60-100K
2
100-150K
5
150-200K
1
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (2)

AIR BAGS:FRONTAL26/04/2016

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk: An improperly inflated air bag increases the risk of injury in the event of a crash.

Fix: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

Fuel Cost Calculator for 2012 Ford FLEX

Live EIA prices
Per year
$2,667
Per month
$222
Per mile
22.2¢
MPG
18
City driving (worst-case MPG)
$3,001/yr
Highway driving (best-case MPG)
$2,087/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2012 Ford FLEX

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,617
Full coverage / month
$135
Liability only / year
$639
vs US avg
-3%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1617

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford FLEX Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2012 FLEX, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

Estimated Repair Costs

STEERING(~50K mi)
$500
ENGINE(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
BRAKES(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 89 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK C

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: FIRST INCIDENT HAPPENED WHILE DRIVING ABOUT 40 MILES AN HOUR. IDIOT LIGHTS CAME ON THE DASH AND THE CARS ENGINE TURNED OFF. THANKFULLY I WAS ABLE TO GET CAR OFF TO THE SIDE OF ROAD. CAR CRANKED RIGHT BACK UP. 5 DAYS LATER WHILE SITTING IN A FAST FOOD LINE, SAME THING HAPPENED AND WAS ABLE TO CRANK C

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: THERE ARE SEVERAL DIFFERENT INCIDENCES THAT HAVE OCCURRED. (1) WHILE TURNING A CORNER OR SLOWING DOWN THE A/C WILL SHUT DOWN. (2) THE CONTROL PANEL INSTRUMENTS WILL GO ALL THE WAY OVER TO THE RIGHT AND THEN SURGE FORWARD WHEN TURNING A CORNER. (3) CAR HAS DIED ON SEVERAL OCCASIONS ESPECIALLY WHILE

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: TL* THE CONTACT OWNS A 2012 FORD FLEX. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED FORWARD. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND CRASHED INTO A POST. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 2 recalls have been completed — free at any Ford dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
89
Recalls
2
Fire reports
2
Crash reports
3
Injury reports
3
Segment avg
178

Check a Specific VIN

See recalls for YOUR 2012 Ford FLEX