
2014 Ford FLEX
Problems, Recalls & Reliability Report
Quick Summary
The 2014 Ford FLEX has 323 owner complaints filed with NHTSA — that's 1.8x the segment average of 178. The most common issue is steering problems (20% of all complaints), specifically: tl* the contact owns a 2014 ford flex. while driving approximately 20 mph, the steering wheel locked up and made a loud grinding noise while being turned. there were no warning indicators. the vehicle was taken to a local dealer where it was diagnosed and recommended that the steering module needed . There are 4 recalls issued for this model year. ⚠️ 3 fire reports filed.
323
Total Complaints
4
Recalls Issued
—/5
Safety Stars
1.8x
vs Segment Avg
Known Problems(top 5 of 8)
STEERING
66 complaints- • TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED
- • AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR DISABLES ELECTRIC POWER-STEERING ASSIST WHILE DRIVING, MAKING THE VEHICLE DIFFICULT TO CONTROL. RECEIVED A "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING. THIS OCCURRED WHILE DRIVING N ABOUT 50 MPH ON I-95 IN JARRETT, VA. ON MAY 27, 2016.
- • POWER STEERING FAILED WHILE DRIVING AND WE HAD NO CONTROL OVER THE VEHICLE. *TR
“TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED ”
— NHTSA complaint filing
When Problems Appear on the 2014 Ford FLEX
Based on 210 owner complaints that included an odometer reading. Median mileage at time of complaint: 65K miles. Most complaints cluster in the 60-100K miles range.
VISIBILITY
STEERING
ELECTRICAL
BODY/STRUCTURE
FUEL SYSTEM
ENGINE
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.
Recalls (4)
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Fuel Cost Calculator for 2014 Ford FLEX
Live EIA pricesBased on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.
5-Year Gas Price History
EIA weekly retail data · 2021 → todaySource: US Energy Information Administration weekly retail gasoline prices.
Estimated Insurance Cost for 2014 Ford FLEX
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Ford FLEX Service Intervals
IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Ford New-Vehicle Warranty Coverage
These are the terms for a new Ford. If you're buying a used 2014 FLEX, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 323 owner complaints for this specific year, here's what to check or ask about:
- ☐STEERING: TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED
Typically appears around 50K miles. Repair cost ~$500
- ☐ELECTRICAL: MY PREGNANT WIFE WAS PUTTING OUR 20 MONTH OLD SON IN VEHICLE. SHE PLACED HER PURSE WITH THE KEYLESS ENTRY FOB INTO CAR AND CLOSED THE REAR PASSENGER DOOR. SHE FOUND THE VEHICLE NOW ENTIRELY LOCKED AT ALL DOORS AND WOULD NOT OPEN DESPITE THE KEY FOB BEING INSIDE THE VEHICLE. IT IS BELOW FREEZING OUTS
Typically appears around 50K miles. Repair cost ~$500
- ☐FUEL SYSTEM: TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP DRIVER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,539.
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: VEHICLE WAS PARKED ON SIDE OF ROAD, ON AN INCLINE FACING UPHILL, WITH ENGINE RUNNING. 2 ADULT PASSENGERS IN VEHICLE. WITHOUT NOTICE VEHICLE BEGAN ROLLING BACKWARDS. PASSENGER TURNED WHEEL IN AN ATTEMPT TO STOP VEHICLE ON CURB. CENTER CONSOLE PREVENTED PASSENGER FROM BEING ABLE TO ACCESS VEHICLE
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 4 recalls have been completed — free at any Ford dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Ford FLEX — Year Comparison
How does 2014 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 323
- Recalls
- 4
- Fire reports
- 3
- Crash reports
- 11
- Injury reports
- 9
- Segment avg
- 178
Check a Specific VIN
See recalls for YOUR 2014 Ford FLEX