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Ford

2014 Ford FLEX

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2014 Ford FLEX has 323 owner complaints filed with NHTSA — that's 1.8x the segment average of 178. The most common issue is steering problems (20% of all complaints), specifically: tl* the contact owns a 2014 ford flex. while driving approximately 20 mph, the steering wheel locked up and made a loud grinding noise while being turned. there were no warning indicators. the vehicle was taken to a local dealer where it was diagnosed and recommended that the steering module needed . There are 4 recalls issued for this model year. ⚠️ 3 fire reports filed.

3 fire reports 11 crash reports 9 injuries

323

Total Complaints

4

Recalls Issued

/5

Safety Stars

1.8x

vs Segment Avg

Known Problems(top 5 of 8)

STEERING

66 complaints
20%
  • TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED
  • AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR DISABLES ELECTRIC POWER-STEERING ASSIST WHILE DRIVING, MAKING THE VEHICLE DIFFICULT TO CONTROL. RECEIVED A "STEERING ASSIST FAULT-SERVICE REQUIRED" WARNING. THIS OCCURRED WHILE DRIVING N ABOUT 50 MPH ON I-95 IN JARRETT, VA. ON MAY 27, 2016.
  • POWER STEERING FAILED WHILE DRIVING AND WE HAD NO CONTROL OVER THE VEHICLE. *TR
Typical onset: 50K miles Est. repair: $500

TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED

— NHTSA complaint filing

When Problems Appear on the 2014 Ford FLEX

Based on 210 owner complaints that included an odometer reading. Median mileage at time of complaint: 65K miles. Most complaints cluster in the 60-100K miles range.

Overall complaint distribution by mileage
0-30K
25
30-60K
67
60-100K
80
100-150K
34
150-200K
4
200K+
0

VISIBILITY

Earlier than typicalmedian 36K mi · 6 reports
0-30K
2
30-60K
2
60-100K
2
100-150K
0
150-200K
0
200K+
0

STEERING

Reported earliermedian 78K mi · 44 reports
0-30K
4
30-60K
13
60-100K
13
100-150K
10
150-200K
4
200K+
0

ELECTRICAL

Reported earliermedian 57K mi · 33 reports
0-30K
3
30-60K
15
60-100K
15
100-150K
0
150-200K
0
200K+
0

BODY/STRUCTURE

Reported earliermedian 47K mi · 9 reports
0-30K
1
30-60K
6
60-100K
2
100-150K
0
150-200K
0
200K+
0

FUEL SYSTEM

In line with typicalmedian 64K mi · 38 reports
0-30K
1
30-60K
15
60-100K
17
100-150K
5
150-200K
0
200K+
0

ENGINE

In line with typicalmedian 71K mi · 20 reports
0-30K
4
30-60K
3
60-100K
8
100-150K
5
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (4)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP25/08/2016

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Fuel Cost Calculator for 2014 Ford FLEX

Live EIA prices
Per year
$2,527
Per month
$211
Per mile
21.1¢
MPG
19
City driving (worst-case MPG)
$3,001/yr
Highway driving (best-case MPG)
$2,087/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2014 Ford FLEX

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,617
Full coverage / month
$135
Liability only / year
$639
vs US avg
-3%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1617

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford FLEX Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2014 FLEX, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

Estimated Repair Costs

STEERING(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
ENGINE(~50K mi)
$500
OTHER(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 323 owner complaints for this specific year, here's what to check or ask about:

  • STEERING: TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL LOCKED UP AND MADE A LOUD GRINDING NOISE WHILE BEING TURNED. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND RECOMMENDED THAT THE STEERING MODULE NEEDED

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: MY PREGNANT WIFE WAS PUTTING OUR 20 MONTH OLD SON IN VEHICLE. SHE PLACED HER PURSE WITH THE KEYLESS ENTRY FOB INTO CAR AND CLOSED THE REAR PASSENGER DOOR. SHE FOUND THE VEHICLE NOW ENTIRELY LOCKED AT ALL DOORS AND WOULD NOT OPEN DESPITE THE KEY FOB BEING INSIDE THE VEHICLE. IT IS BELOW FREEZING OUTS

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: TL* THE CONTACT OWNS A 2014 FORD FLEX. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP DRIVER MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,539.

    Typically appears around 50K miles. Repair cost ~$500

  • ENGINE: VEHICLE WAS PARKED ON SIDE OF ROAD, ON AN INCLINE FACING UPHILL, WITH ENGINE RUNNING. 2 ADULT PASSENGERS IN VEHICLE. WITHOUT NOTICE VEHICLE BEGAN ROLLING BACKWARDS. PASSENGER TURNED WHEEL IN AN ATTEMPT TO STOP VEHICLE ON CURB. CENTER CONSOLE PREVENTED PASSENGER FROM BEING ABLE TO ACCESS VEHICLE

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 4 recalls have been completed — free at any Ford dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
323
Recalls
4
Fire reports
3
Crash reports
11
Injury reports
9
Segment avg
178

Check a Specific VIN

See recalls for YOUR 2014 Ford FLEX