BestCarRank
Ford

2013 Ford FLEX

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2013 Ford FLEX has 777 owner complaints filed with NHTSA — that's 4.4x the segment average of 178. The most common issue is electrical problems (26% of all complaints), specifically: i have owned my vehicle since march 2013 and have had it in the process multiple times since - sync issues, dead battery and three seatbelt replacements. my vehicle has rear airbag seatbelts supposedly for safety. instead, my kids have been forced into unsafe situations because the belts are so poor. There are 6 recalls issued for this model year. ⚠️ 1 fire report filed.

1 fire report 11 crash reports 12 injuries

777

Total Complaints

6

Recalls Issued

/5

Safety Stars

4.4x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

200 complaints
26%
  • I HAVE OWNED MY VEHICLE SINCE MARCH 2013 AND HAVE HAD IT IN THE PROCESS MULTIPLE TIMES SINCE - SYNC ISSUES, DEAD BATTERY AND THREE SEATBELT REPLACEMENTS. MY VEHICLE HAS REAR AIRBAG SEATBELTS SUPPOSEDLY FOR SAFETY. INSTEAD, MY KIDS HAVE BEEN FORCED INTO UNSAFE SITUATIONS BECAUSE THE BELTS ARE SO POOR
  • THE VEHICLE DOOR AJAR ALARM IS SAYING THAT THE DOOR IS STILL OPEN EVEN THOUGH THE DOOR IS SECURELY SHUT. THIS HAPPENED FIRST WHEN WE WERE GOING TO BE GETTING OUT OF THE CAR AND WE THOUGHT WE DIDN'T GET THE DOOR SHUT TIGHTLY. HOWEVER, MULTIPLE TIMES OVER THE PAST 7-10 DAYS THE DOOR AJAR ALARM IS GO
  • TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WAS ILLUMINATED, INDICATING THAT THE DOOR WAS OPEN ALTHOUGH IT WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE
Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

I HAVE OWNED MY VEHICLE SINCE MARCH 2013 AND HAVE HAD IT IN THE PROCESS MULTIPLE TIMES SINCE - SYNC ISSUES, DEAD BATTERY AND THREE SEATBELT REPLACEMENTS. MY VEHICLE HAS REAR AIRBAG SEATBELTS SUPPOSEDLY FOR SAFETY. INSTEAD, MY KIDS HAVE BEEN FORCED INTO UNSAFE SITUATIONS BECAUSE THE BELTS ARE SO POOR

— NHTSA complaint filing

When Problems Appear on the 2013 Ford FLEX

Based on 576 owner complaints that included an odometer reading. Median mileage at time of complaint: 62K miles. Most complaints cluster in the 60-100K miles range.

Overall complaint distribution by mileage
0-30K
51
30-60K
200
60-100K
219
100-150K
84
150-200K
17
200K+
5

AIR BAGS

Earlier than typicalmedian 39K mi · 5 reports
0-30K
2
30-60K
1
60-100K
0
100-150K
1
150-200K
1
200K+
0

TIRES

Earlier than typicalmedian 18K mi · 5 reports
0-30K
3
30-60K
2
60-100K
0
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

Reported earliermedian 55K mi · 154 reports
0-30K
8
30-60K
76
60-100K
56
100-150K
13
150-200K
1
200K+
0

BODY/STRUCTURE

Reported earliermedian 56K mi · 54 reports
0-30K
4
30-60K
26
60-100K
22
100-150K
2
150-200K
0
200K+
0

LIGHTING

Reported earliermedian 55K mi · 27 reports
0-30K
1
30-60K
15
60-100K
7
100-150K
3
150-200K
1
200K+
0

DOORS/LATCHES

Reported earliermedian 63K mi · 18 reports
0-30K
0
30-60K
8
60-100K
8
100-150K
1
150-200K
1
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (6)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP25/08/2016

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Fuel Cost Calculator for 2013 Ford FLEX

Live EIA prices
Per year
$2,527
Per month
$211
Per mile
21.1¢
MPG
19
City driving (worst-case MPG)
$3,001/yr
Highway driving (best-case MPG)
$2,087/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2013 Ford FLEX

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,617
Full coverage / month
$135
Liability only / year
$639
vs US avg
-3%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-midsize)1.05x
× theft risk1.00x
× safety rating1.00x
× vehicle age0.92x
= Full coverage estimate$1617

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ford FLEX Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
30K mi
Engine coolant
100K mi
Spark plugs
100K mi
Cabin air filter
20K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

IOLM (Intelligent Oil Life Monitor) may signal earlier. Older 5.4L Triton engines have specific service needs — check the manual.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ford New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
5 yr / 60K mi

These are the terms for a new Ford. If you're buying a used 2013 FLEX, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ford dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
STEERING(~50K mi)
$500
OTHER(~50K mi)
$500
FUEL SYSTEM(~50K mi)
$500
BODY/STRUCTURE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 777 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: I HAVE OWNED MY VEHICLE SINCE MARCH 2013 AND HAVE HAD IT IN THE PROCESS MULTIPLE TIMES SINCE - SYNC ISSUES, DEAD BATTERY AND THREE SEATBELT REPLACEMENTS. MY VEHICLE HAS REAR AIRBAG SEATBELTS SUPPOSEDLY FOR SAFETY. INSTEAD, MY KIDS HAVE BEEN FORCED INTO UNSAFE SITUATIONS BECAUSE THE BELTS ARE SO POOR

    Typically appears around 50K miles. Repair cost ~$500

  • STEERING: I WAS TURNING A CORNER AND SOMETHING POPPED AND THE CAR WOULD NOT STEER. THE ONLY THING THAT STOPPED THE CAR WAS THE CURVE, AS I WAS MAKING THE TURN, AND THAT CAUSED A LOT OF DAMAGE. SUTTON FORD LINCOLN IN MATTESON, IL SAID THEY WOULD NOT REPAIR THE DAMAGES CAUSED BY THE LEMON-FORD-FLEX THAT WAS S

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: THE VEHICLE DOOR AJAR ALARM IS SAYING THAT THE DOOR IS STILL OPEN EVEN THOUGH THE DOOR IS SECURELY SHUT. THIS HAPPENED FIRST WHEN WE WERE GOING TO BE GETTING OUT OF THE CAR AND WE THOUGHT WE DIDN'T GET THE DOOR SHUT TIGHTLY. HOWEVER, MULTIPLE TIMES OVER THE PAST 7-10 DAYS THE DOOR AJAR ALARM IS GO

    Typically appears around 50K miles. Repair cost ~$500

  • FUEL SYSTEM: NEW 2013 FORD FLEX HAS CARBON MONOXIDE LEAKING INTO CAR WHEN YOU ACCELERATE. DEALERSHIP AND FORD KNOW OF THIS. COULD POTENTIALY BE DEADLY. *TR

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 6 recalls have been completed — free at any Ford dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
777
Recalls
6
Fire reports
1
Crash reports
11
Injury reports
12
Segment avg
178

Check a Specific VIN

See recalls for YOUR 2013 Ford FLEX