
2024 Chevrolet SILVERADO 2500
Problems, Recalls & Reliability Report
Quick Summary
The 2024 Chevrolet SILVERADO 2500 has 200 owner complaints filed with NHTSA — that's 2.0x the segment average of 101. The most common issue is electrical problems (26% of all complaints), specifically: while towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". when the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. the plug was firmly seated and it caused issue. There are 3 recalls issued for this model year.
200
Total Complaints
3
Recalls Issued
—/5
Safety Stars
2.0x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
52 complaints- • While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue
- • Brand new truck, 1st time towing through mountains of Kentucky, we kept getting "check trailer wiring", "trailer brakes disconnected" "service trailer brakes" I did research and took the truck in for service. They found nothing wrong, but said we should get an adapter and gave me the name of two.
- • When truck is connected to a trailer with electric brakes, intermittently a check trailer wiring warning flashes on the dashboard screen. When this happens you do not have trailer brakes. It has happened on multiple trailers with 7 pin connections. I have taken it to the dealer twice with no fix
“While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue”
— NHTSA complaint filing
When Problems Appear on the 2024 Chevrolet SILVERADO 2500
Based on 28 owner complaints that included an odometer reading. Median mileage at time of complaint: 7K miles. Most complaints cluster in the 0-30K miles range.
ELECTRICAL
TRANSMISSION
Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.
Recalls (3)
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Estimated Insurance Cost for 2024 Chevrolet SILVERADO 2500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Chevrolet SILVERADO 2500 Service Intervals
GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Chevrolet New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 200 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue
Typically appears around 50K miles. Repair cost ~$500
- ☐BRAKES: Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected" displays often when a trailer is connected, as frequ
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are di
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 3 recalls have been completed — free at any Chevrolet dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet SILVERADO 2500 — Year Comparison
How does 2024 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 200
- Recalls
- 3
- Fire reports
- 0
- Crash reports
- 1
- Injury reports
- 0
- Segment avg
- 101
Check a Specific VIN
See recalls for YOUR 2024 Chevrolet SILVERADO 2500