2024 Chevrolet SILVERADO 2500

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2024 Chevrolet SILVERADO 2500 has 200 owner complaints filed with NHTSA — that's 2.5x the segment average of 80. The most common issue is electrical problems (26% of all complaints), specifically: while towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". when the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. the plug was firmly seated and it caused issue.

1 crash report

200

Total Complaints

Recalls Issued

—/5

Safety Stars

2.5x

vs Segment Avg

Known Problems

ELECTRICAL

52 complaints

26%

• While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue
• Brand new truck, 1st time towing through mountains of Kentucky, we kept getting "check trailer wiring", "trailer brakes disconnected" "service trailer brakes" I did research and took the truck in for service. They found nothing wrong, but said we should get an adapter and gave me the name of two.
• When truck is connected to a trailer with electric brakes, intermittently a check trailer wiring warning flashes on the dashboard screen. When this happens you do not have trailer brakes. It has happened on multiple trailers with 7 pin connections. I have taken it to the dealer twice with no fix

Typical onset: 50K miles Est. repair: $500

“While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue”

— NHTSA complaint filing

BRAKES

38 complaints

19%

• Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected" displays often when a trailer is connected, as frequ
• Connecting this trailer to a new 2024 Chevrolet Silverado 2500 HD, the trailer brakes cut in and out every minute or so. The truck shows a warning that the trailer brakes are disconnected, and then they reconnected. This happens repeatedly. General Motors and Forest River have been advised of thi
• The trailer brake controller on the vehicle is defective and keeps connecting and disconnecting. It's a known issue to the manufacturer as shown in service bulletin #6379278 image attached. The manufacturers solution is to contact the trailer manufacturer for instructions on how to disable the solar

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected" displays often when a trailer is connected, as frequ”

— NHTSA complaint filing

TRANSMISSION

35 complaints

18%

• Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off
• Transmission failure on interstate i90, truck down shifted violently and check engine light came on and warning on dash read speed reduced drive with caution. Took truck to gm dealer on August 1 2024 who said the transmission shift solenoid plate has to be replaced. Gm dealer still has my truck as o
• The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked and then jolted. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was

Typical onset: 50K miles Est. repair: $500

“Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off”

— NHTSA complaint filing

OTHER

23 complaints

12%

• While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are di
• We have a 2022 Grand Design Imagine 2800BH for two years and towed it with a 2018 RAM 2500. Just recently purchased the 2024 Silverado 2500HD and our first tow the new truck kept disconnecting the trailer brakes then reconnecting. Apparently the new 2024 are having issues with their trailer brake mo
• Continued loss of trailer lights and brakes. This truck has the tow package installed by the manufacturer and apparently the truck doesn’t recognize or see LED lights causing it to lose the connection between the truck and trailer

Typical onset: 50K miles Est. repair: $500

“While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are di”

— NHTSA complaint filing

ENGINE

12 complaints

• The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where the battery was disconnected temporarily to reset the ECM. The check engine warning light was reset; however, t
• On July 1st, 2023, I purchased a 2024 Chevrolet Silverado 2500 from Orielly Chevrolet in Tucson, Arizona. On July 2nd, 2023, an error message popped up on the dash, “Park Assist Blocked See Owner’s Manual”. It continued to happen on and off til this very day. The dealership "attempted" to fix the is
• After 3 days of using the truck I parking the vehicle with a trailer and I stop the truck and turn off to check the back and when I try to start the engine don’t work and all the lights turn on low battery,no key,service service esc, traction control, and I stuck with the whole cabin outside of the

Typical onset: 50K miles Est. repair: $500

“The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where the battery was disconnected temporarily to reset the ECM. The check engine warning light was reset; however, t”

— NHTSA complaint filing

Estimated Repair Costs

ELECTRICAL(~50K mi)

$500

BRAKES(~50K mi)

$500

TRANSMISSION(~50K mi)

$500

OTHER(~50K mi)

$500

ENGINE(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 200 owner complaints for this specific year, here's what to check or ask about:

☐
ELECTRICAL: While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected" displays often when a trailer is connected, as frequ
Typically appears around 50K miles. Repair cost ~$500
☐
TRANSMISSION: Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are di
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)