BestCarRank
Chevrolet

2024 Chevrolet SILVERADO 2500

Problems, Recalls & Reliability Report

Avoid This Year

Quick Summary

The 2024 Chevrolet SILVERADO 2500 has 200 owner complaints filed with NHTSA — that's 2.0x the segment average of 101. The most common issue is electrical problems (26% of all complaints), specifically: while towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". when the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. the plug was firmly seated and it caused issue. There are 3 recalls issued for this model year.

1 crash report

200

Total Complaints

3

Recalls Issued

/5

Safety Stars

2.0x

vs Segment Avg

Known Problems(top 5 of 8)

ELECTRICAL

52 complaints
26%
  • While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue
  • Brand new truck, 1st time towing through mountains of Kentucky, we kept getting "check trailer wiring", "trailer brakes disconnected" "service trailer brakes" I did research and took the truck in for service. They found nothing wrong, but said we should get an adapter and gave me the name of two.
  • When truck is connected to a trailer with electric brakes, intermittently a check trailer wiring warning flashes on the dashboard screen. When this happens you do not have trailer brakes. It has happened on multiple trailers with 7 pin connections. I have taken it to the dealer twice with no fix
Typical onset: 50K miles Est. repair: $500

While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue

— NHTSA complaint filing

When Problems Appear on the 2024 Chevrolet SILVERADO 2500

Based on 28 owner complaints that included an odometer reading. Median mileage at time of complaint: 7K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage
0-30K
19
30-60K
3
60-100K
6
100-150K
0
150-200K
0
200K+
0

ELECTRICAL

In line with typicalmedian 2K mi · 9 reports
0-30K
8
30-60K
0
60-100K
1
100-150K
0
150-200K
0
200K+
0

TRANSMISSION

In line with typicalmedian 54K mi · 5 reports
0-30K
2
30-60K
2
60-100K
1
100-150K
0
150-200K
0
200K+
0

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred. This vehicle is under 5 years old, so most of the fleet hasn't accumulated high mileage yet — low-mileage peaks reflect fleet age, not necessarily premature failure.

Recalls (3)

STEERING03/08/2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Estimated Insurance Cost for 2024 Chevrolet SILVERADO 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,848
Full coverage / month
$154
Liability only / year
$611
vs US avg
+10%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (sedan-midsize)0.96x
× theft risk1.00x
× safety rating1.00x
× vehicle age1.15x
= Full coverage estimate$1848

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Chevrolet SILVERADO 2500 Service Intervals

Oil change
8K mi / 12 mo
Tire rotation
8K mi
Brake fluid
36 months
Transmission fluid
45K mi
Engine coolant
150K mi
Spark plugs
100K mi
Cabin air filter
23K mi
Engine air filter
45K mi
Differential (AWD/4WD)
45K mi

GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Chevrolet New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
6 yr / 100K mi
Roadside assistance
5 yr / 60K mi

Estimated Repair Costs

ELECTRICAL(~50K mi)
$500
BRAKES(~50K mi)
$500
TRANSMISSION(~50K mi)
$500
OTHER(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 200 owner complaints for this specific year, here's what to check or ask about:

  • ELECTRICAL: While towing my fifth wheel trailer, the electric trailer brakes module shuts off with a message "check trailer wiring". When the module shuts off, the trailer brakes do not actuate relying fully on the truck to stop as the trailer brakes will not work. The plug was firmly seated and it caused issue

    Typically appears around 50K miles. Repair cost ~$500

  • BRAKES: Component - Integrated Trailer Brake Controller Safety - caused a vehicle skid and loss of control Inspection - it is scheduled to go in to the dealer today Warnings - the dash messages "Trailer Brakes Connected" and "Trailers Brakes Disconnected" displays often when a trailer is connected, as frequ

    Typically appears around 50K miles. Repair cost ~$500

  • TRANSMISSION: Issues with transmission when taking off at times stays on 2 or 3 gear. When arriving at a yield/ stop and take off again gives a kick/ jerk when take off

    Typically appears around 50K miles. Repair cost ~$500

  • OTHER: While the phone connects to android auto, the system will treat the music as a phone call and reduces the A/C to account for the possible noise on a phone call from the system. The vehicle is in Arizona, and this is a problem that you want to avoid. The A/C system will only resume when phones are di

    Typically appears around 50K miles. Repair cost ~$500

  • RECALLS: Verify all 3 recalls have been completed — free at any Chevrolet dealer
  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
200
Recalls
3
Fire reports
0
Crash reports
1
Injury reports
0
Segment avg
101

Check a Specific VIN

See recalls for YOUR 2024 Chevrolet SILVERADO 2500