Is the 2020 Chevrolet SILVERADO 2500 reliable?

The 2020 Chevrolet SILVERADO 2500 has 133 complaints filed with NHTSA (1.3x the segment average). Our reliability verdict: below-average. Most common issue: TRANSMISSION problems.

What are common problems with the 2020 Chevrolet SILVERADO 2500?

Top problems: TRANSMISSION (29 complaints, avg repair $500); BRAKES (17 complaints, avg repair $500); ELECTRICAL (14 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2020 Chevrolet SILVERADO 2500?

Yes, there are 10 recall(s): LATCHES/LOCKS/LINKAGES:HOOD:LATCH, TIRES:TEMPORARY/EMERGENCY SPARE TIRE, SEAT BELTS, AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR, SEAT BELTS:PRETENSIONER, STRUCTURE:BODY:HOOD, POWER TRAIN:DRIVELINE:DRIVESHAFT, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE. Contact any Chevrolet dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to insure a 2020 Chevrolet SILVERADO 2500?

Estimated US average full-coverage insurance for the 2020 Chevrolet SILVERADO 2500 is approximately $1,607/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2020 Chevrolet SILVERADO 2500

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2020 Chevrolet SILVERADO 2500 has 133 owner complaints filed with NHTSA — that's 1.3x the segment average of 101. The most common issue is transmission problems (22% of all complaints), specifically: tl* the contact owns a 2020 chevrolet silverado 2500. the contact stated that while driving, the vehicle independently shifted into four wheel drive. the contact stated that the vehicle was manually shifted back into drive. the contact stated that the failure destroyed the front end, the differentia. There are 10 recalls issued for this model year. ⚠️ 4 fire reports filed.

4 fire reports 2 crash reports 4 injuries

133

Total Complaints

Recalls Issued

—/5

Safety Stars

1.3x

vs Segment Avg

Known Problems(top 5 of 8)

TRANSMISSION

29 complaints

22%

• TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS MANUALLY SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE DESTROYED THE FRONT END, THE DIFFERENTIA
• Truck on its own Shift from Park to Drive on its own while at idle. Summary: My 2020 Silverado 2500HD was in the driveway idling in Park. The vehicle was empty and I was checking the garage for screws from a project I had just completed and I wanted to make sure they were all picked up before I p
• The contact owns a 2020 Chevrolet Silverado 2500 HD. The contact stated that while driving at 50 MPH, a warning alarm engaged and advised that there was an emission system issue and the vehicle needed to be serviced within 160 miles. The transmission warning light illuminated. The contact stated tha

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 1 crashes

“TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS MANUALLY SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE DESTROYED THE FRONT END, THE DIFFERENTIA”

— NHTSA complaint filing

When Problems Appear on the 2020 Chevrolet SILVERADO 2500

Based on 43 owner complaints that included an odometer reading. Median mileage at time of complaint: 20K miles. Most complaints cluster in the 0-30K miles range.

Overall complaint distribution by mileage

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

ENGINE

In line with typicalmedian 103K mi · 8 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

STEERING

In line with typicalmedian 630 mi · 7 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

BRAKES

In line with typicalmedian 15K mi · 6 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

FUEL SYSTEM

In line with typicalmedian 14K mi · 6 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

TRANSMISSION

High-mileage issuemedian 80K mi · 7 reports

0-30K

30-60K

60-100K

100-150K

150-200K

200K+

Mileage figures are self-reported by owners in NHTSA complaint filings. Peak bucket = the mileage range with the most complaints for that component; it reflects when owners noticed and reported problems, not necessarily when the fault first occurred.

Recalls (10)

LATCHES/LOCKS/LINKAGES:HOOD:LATCH12/03/2020

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

Estimated Insurance Cost for 2020 Chevrolet SILVERADO 2500

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,607

Full coverage / month

$134

Liability only / year

$611

vs US avg

-4%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.00x

= Full coverage estimate$1607

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Chevrolet SILVERADO 2500 Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

45K mi

Engine coolant

150K mi

Spark plugs

100K mi

Cabin air filter

23K mi

Engine air filter

45K mi

Differential (AWD/4WD)

45K mi

GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Chevrolet New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

6 yr / 100K mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Chevrolet. If you're buying a used 2020 SILVERADO 2500, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Chevrolet dealer for VIN-specific remaining warranty.

Estimated Repair Costs

TRANSMISSION(~50K mi)

$500

BRAKES(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

ENGINE(~50K mi)

$500

FUEL SYSTEM(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 133 owner complaints for this specific year, here's what to check or ask about:

☐
TRANSMISSION: TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED INTO FOUR WHEEL DRIVE. THE CONTACT STATED THAT THE VEHICLE WAS MANUALLY SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE DESTROYED THE FRONT END, THE DIFFERENTIA
Typically appears around 50K miles. Repair cost ~$500
☐
BRAKES: AFTER OWNING THE BRAND NEW TRUCK FOR LESS THAN 24 HOURS (APPROXIMATELY 170 MILES ON THE ODOMETER OF THE VEHICLE), I WAS DRIVING IN A STRAIGHT LINE ON A 2 LANE HIGHWAY AT APPROX. 50-55MPH. MY FOOT WAS LIGHTLY ON THE ACCELERATOR, MAINTAINING SPEED, AS I HAD JUST PASSED THROUGH A TRAFFIC CIRCLE ABOUT A
Typically appears around 50K miles. Repair cost ~$500
☐
ELECTRICAL: TRUCK STARTED MAKING VERY STRANGE NOISE,, CAME HOME LET TRUCK SIT, WENT TO RESTART AND ENGINE LIGHT CAME ON, TRUCK MADE VERY HORRIBLE SOUND, AND STARTED SPITTING OIL OUT OF THE SIDE OF THE BLOCK. HOLE IN BLOCK AND AT LEAST ONE PISTON DESTROYED.
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: TRUCK STARTED MAKING VERY STRANGE NOISE,, CAME HOME LET TRUCK SIT, WENT TO RESTART AND ENGINE LIGHT CAME ON, TRUCK MADE VERY HORRIBLE SOUND, AND STARTED SPITTING OIL OUT OF THE SIDE OF THE BLOCK. HOLE IN BLOCK AND AT LEAST ONE PISTON DESTROYED.
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 10 recalls have been completed — free at any Chevrolet dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)