2023 Chevrolet SILVERADO 2500
Problems, Recalls & Reliability Report
Quick Summary
The 2023 Chevrolet SILVERADO 2500 has 64 owner complaints filed with NHTSA — that's 0.6x the segment average of 101. The most common issue is electrical problems (23% of all complaints), specifically: the contact owns a 2023 chevrolet silverado 2500. the contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. the fire department was called to the home and extinguished the flames. during the incident, the vehicle was destroy. There is 1 recall issued for this model year. ⚠️ 3 fire reports filed.
64
Total Complaints
1
Recalls Issued
—/5
Safety Stars
0.6x
vs Segment Avg
Known Problems(top 5 of 8)
ELECTRICAL
15 complaints- • The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroy
- • when driving radio and display will freeze up. sometimes screen will black out other times screen will just freeze where ever i had it last. when problem happens i am unable to turn radio down or off. back up camera will freeze with no directional lines. I have the advanced trailering package and if
- • 1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNE
“The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroy”
— NHTSA complaint filing
Recalls (1)
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Estimated Insurance Cost for 2023 Chevrolet SILVERADO 2500
How this estimate is calculated
Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.
Maintenance & Warranty
Recommended Chevrolet SILVERADO 2500 Service Intervals
GM Oil Life System dynamically calculates oil change interval. DEXOS-approved oil required.
"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.
Chevrolet New-Vehicle Warranty Coverage
Estimated Repair Costs
Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.
🔍 Pre-Purchase Inspection Checklist
Based on 64 owner complaints for this specific year, here's what to check or ask about:
- ☐ELECTRICAL: The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroy
Typically appears around 50K miles. Repair cost ~$500
- ☐TRANSMISSION: When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exi
Typically appears around 50K miles. Repair cost ~$500
- ☐ENGINE: Engine oil leaking from the lower engine oil cooler line from the radiator. Oil leaked from a small crack under the fitting.
Typically appears around 50K miles. Repair cost ~$500
- ☐OTHER: When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exi
Typically appears around 50K miles. Repair cost ~$500
- ☐RECALLS: Verify all 1 recall have been completed — free at any Chevrolet dealer
- ☐General: Get a pre-purchase inspection from an independent mechanic ($100-$200)
Chevrolet SILVERADO 2500 — Year Comparison
How does 2023 compare to other years? Fewer complaints = more reliable.
NHTSA Safety Rating
No NHTSA safety rating available
At a Glance
- Complaints
- 64
- Recalls
- 1
- Fire reports
- 3
- Crash reports
- 0
- Injury reports
- 2
- Segment avg
- 101
Check a Specific VIN
See recalls for YOUR 2023 Chevrolet SILVERADO 2500