2021 Subaru CROSSTREK

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2021 Subaru CROSSTREK has 151 owner complaints filed with NHTSA — that's 1.9x the segment average of 80. The most common issue is visibility problems (22% of all complaints), specifically: windshield cracked with less than 1000 miles on the car. never heard or saw any rock or other debris hit the windshield. ⚠️ 4 fire reports filed.

4 fire reports 10 crash reports 5 injuries

151

Total Complaints

Recalls Issued

—/5

Safety Stars

1.9x

vs Segment Avg

Known Problems

VISIBILITY

33 complaints

22%

• WINDSHIELD CRACKED WITH LESS THAN 1000 MILES ON THE CAR. NEVER HEARD OR SAW ANY ROCK OR OTHER DEBRIS HIT THE WINDSHIELD
• THE WINDSHIELD CRACKED WITHOUT ANY IMPACT WHILE PARKED.
• TL* THE CONTACT OWNS A 2021 SUBARU CROSSTREK. THE CONTACT STATED THAT THE WINDSHIELD WAS CRACKED ON THE DRIVER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE CRACK WAS APPROXIMATELY EIGHT INCHES LONG. THE CONTACT STATED THAT THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS NOT TAKEN TO THE

Typical onset: 50K miles Est. repair: $500

“WINDSHIELD CRACKED WITH LESS THAN 1000 MILES ON THE CAR. NEVER HEARD OR SAW ANY ROCK OR OTHER DEBRIS HIT THE WINDSHIELD”

— NHTSA complaint filing

OTHER

24 complaints

16%

• I HAD A CRACKED WINDSHIELD ABOUT A QUARTER INCH BULLSEYE WITH WEBBING ABOUT 8-9 INCHES. DIDN'T NOTICE ANYTHING THAT HAS HAPPENED DURING DRIVING OR ON THE ROAD. IT WAS PARKED THE NIGHT ON FRIDAY UNTIL IT WAS DISCOVERED LATE AFTERNOON ON A SATURDAY.
• Bought the car brand new 6 months ago and the windshield crack all of a sudden
• Under NORMAL driving conditions, a speckle piece of rock, smaller than the size of a pebble lightly blew upon the driver-side windshield. As a result of this, a chip windshield glass developed that began to grow rapidly. I immediately had to park the vehicle and call Safelite to do the chip repair.

Typical onset: 50K miles Est. repair: $500

“I HAD A CRACKED WINDSHIELD ABOUT A QUARTER INCH BULLSEYE WITH WEBBING ABOUT 8-9 INCHES. DIDN'T NOTICE ANYTHING THAT HAS HAPPENED DURING DRIVING OR ON THE ROAD. IT WAS PARKED THE NIGHT ON FRIDAY UNTIL IT WAS DISCOVERED LATE AFTERNOON ON A SATURDAY.”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

23 complaints

15%

• THE LANE KEEPING FEATURE WILL RANDOMLY CAUSE THE VEHICLE TO VEER TOWARDS THE CENTER LINE AT A VARIETY OF SPEEDS AND UNDER A VARIETY OF CONDITIONS, REQUIRING IMMEDIATE DRIVER CORRECTION TO AVOID CROSSING THE CENTER LINE. NO ACCIDENT HAS OCCURRED BUT THE SYSTEM IS NOW DEACTIVATED. IN ADDITION, THE
• MY VEHICLE IS EQUIPPED WITH EYESIGHT, WHICH IS A SUBARU TECHNOLOGY THAT INCLUDES ADAPTIVE CRUISE CONTROL, FORWARD COLLISON WARNING/BREAKING, LANE DEPARTURE WARNING, REAR AUTOMATIC BRAKING, ETC. SUBARU CLAIMS THAT WINDSHIELD REPLACEMENTS MUST USE SUBARU GLASS DUE THE OPTICAL CLARITY OF THE WINDSHI
• Problem 1)Had my '21 Sport for 7 days. Started stalling few times when shifting from P to R while on a slight incline (dash lights up like in Acc mode) after driving it for about 30 min before and then turning it off to go inside of the store, etc. after about 2-5 minutes of idling, the car engine s

Typical onset: 50K miles Est. repair: $500💥 4 crashes

“THE LANE KEEPING FEATURE WILL RANDOMLY CAUSE THE VEHICLE TO VEER TOWARDS THE CENTER LINE AT A VARIETY OF SPEEDS AND UNDER A VARIETY OF CONDITIONS, REQUIRING IMMEDIATE DRIVER CORRECTION TO AVOID CROSSING THE CENTER LINE. NO ACCIDENT HAS OCCURRED BUT THE SYSTEM IS NOW DEACTIVATED. IN ADDITION, THE”

— NHTSA complaint filing

ENGINE

14 complaints

• THE ENGINE STOP START FUNCTION CAUSES THE ENTIRE CAR TO SHAKE WHEN GOING FROM ENGINE OFF TO ENGINE ON. IT IS WORSE WHEN YOU ARE STOPPED AND THE STOP START RE-ENGAGES WHILE YOUR FOOT IS ON THE BRAKE.
• SHUDDERING - CVT belt or pulley not working properly? JERKING, HESITATION - Crosstrek will not go when the gas pedal is pressed or hesitates or pauses for a moment after the gas pedal is engaged
• I was crossing two lanes of a very busy ocean front street when the engine “bogged down” . I let off on the gas pedal and then depressed it again, which then caused the engine to go off. I the quickly restarted the engine and was able to get out of the way of oncoming traffic. This was the only ti

Typical onset: 50K miles Est. repair: $500🔥 2 fire reports💥 1 crashes

“THE ENGINE STOP START FUNCTION CAUSES THE ENTIRE CAR TO SHAKE WHEN GOING FROM ENGINE OFF TO ENGINE ON. IT IS WORSE WHEN YOU ARE STOPPED AND THE STOP START RE-ENGAGES WHILE YOUR FOOT IS ON THE BRAKE.”

— NHTSA complaint filing

ELECTRICAL

14 complaints

• The battery dies completely, seemingly under colder conditions. In the first case it was after 6 days of not turning the car on, however the next time it happened after only a day and a half of not turning on the vehicle. The vehicle is only a few months old so the battery or other cause of the dead
• The main battery drained completely while parked, once when left overnight, and once while on an errand for 30 minutes only. AAA jump-started car first time and Subaru Roadside Assistance the second. First incident was mid January 2022 when the new car had been in my possession for only 5 weeks (Dec
• The contact owns a 2021 Subaru Crosstrek. The contact stated that the battery was drained quickly, causing the battery to need frequent recharging. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was ma

Typical onset: 50K miles Est. repair: $500💥 1 crashes

“The battery dies completely, seemingly under colder conditions. In the first case it was after 6 days of not turning the car on, however the next time it happened after only a day and a half of not turning on the vehicle. The vehicle is only a few months old so the battery or other cause of the dead”

— NHTSA complaint filing

Estimated Repair Costs

VISIBILITY(~50K mi)

$500

OTHER(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

ENGINE(~50K mi)

$500

ELECTRICAL(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 151 owner complaints for this specific year, here's what to check or ask about:

☐
VISIBILITY: WINDSHIELD CRACKED WITH LESS THAN 1000 MILES ON THE CAR. NEVER HEARD OR SAW ANY ROCK OR OTHER DEBRIS HIT THE WINDSHIELD
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: I HAD A CRACKED WINDSHIELD ABOUT A QUARTER INCH BULLSEYE WITH WEBBING ABOUT 8-9 INCHES. DIDN'T NOTICE ANYTHING THAT HAS HAPPENED DURING DRIVING OR ON THE ROAD. IT WAS PARKED THE NIGHT ON FRIDAY UNTIL IT WAS DISCOVERED LATE AFTERNOON ON A SATURDAY.
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: THE LANE KEEPING FEATURE WILL RANDOMLY CAUSE THE VEHICLE TO VEER TOWARDS THE CENTER LINE AT A VARIETY OF SPEEDS AND UNDER A VARIETY OF CONDITIONS, REQUIRING IMMEDIATE DRIVER CORRECTION TO AVOID CROSSING THE CENTER LINE. NO ACCIDENT HAS OCCURRED BUT THE SYSTEM IS NOW DEACTIVATED. IN ADDITION, THE
Typically appears around 50K miles. Repair cost ~$500
☐
ENGINE: THE ENGINE STOP START FUNCTION CAUSES THE ENTIRE CAR TO SHAKE WHEN GOING FROM ENGINE OFF TO ENGINE ON. IT IS WORSE WHEN YOU ARE STOPPED AND THE STOP START RE-ENGAGES WHILE YOUR FOOT IS ON THE BRAKE.
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)