2024 Subaru CROSSTREK

Problems, Recalls & Reliability Report

Below Average

Quick Summary

The 2024 Subaru CROSSTREK has 129 owner complaints filed with NHTSA — that's 1.6x the segment average of 80. The most common issue is other problems (25% of all complaints), specifically: when i make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. i don't know what this noise is or what could be broken on the vehicle. no warming lamps. unfortunately, the dealership can't look at my car until november 24th. many other . ⚠️ 1 fire report filed.

1 fire report 10 crash reports 3 injuries

129

Total Complaints

Recalls Issued

—/5

Safety Stars

1.6x

vs Segment Avg

Known Problems

OTHER

32 complaints

25%

• When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other
• Windshield crackers with no outside damage. Started on drivers side and is spreading across.
• Pulling out of the garage, when I applied the brakes, the car came to a stop, then started beeping, and the control panel started flashing that several systems were disabled, and I needed to check the manual. The car shifter would not move (it was in Drive at the time, but wouldn't move). After tur

Typical onset: 50K miles Est. repair: $500🔥 1 fire reports💥 2 crashes

“When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other ”

— NHTSA complaint filing

VISIBILITY

19 complaints

15%

• I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway dri
• Got the car in December, a month later I took the car to the dealearship to show them the scratches from the windshield but claimed its not from the wiperblades and not covered by warranty. Now got chipped and spreading fast.
• My Subaru Crosstrek Sport with 600 miles on it, had a small pebble hit the windshield while on the highway. Within 24 hours it splintered out about 10 inches. As the repair company was cleaning the windshield for repair, it went from a ~4 inch crack to 10".

Typical onset: 50K miles Est. repair: $500

“I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway dri”

— NHTSA complaint filing

DRIVER ASSIST/CAMERAS

13 complaints

10%

• - Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has
• I have had several of the safety systems on the vehicle shut off suddenly. Twice, I have taken the vehicle into the dealership to get it looked at and now I will have to do so for the third time. It is pretty concerning because it has to do with all the safety features.
• I have had several of the safety systems on the vehicle shut off suddenly. Twice, I have taken the vehicle into the dealership to get it looked at and now I will have to do so for the third time. It is pretty concerning because it has to do with all the safety features.

Typical onset: 50K miles Est. repair: $500💥 3 crashes

“- Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has ”

— NHTSA complaint filing

LIGHTING

13 complaints

10%

• Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark
• Please look at the new Crosstrek models with my headlights. Subaru's are well known for their AWD capabilities and ease to drive through snow. The headlights on this model are shaped like a bowl and after 5 minutes of driving in snow the headlight bulbs are completely covered and you cannot see.
• This vehicle has LED headlights. The low beam cutoff is very sharp and very close to the vehicle. The contrast between the lit area and the darkness beyond makes this even worse. You can not see an adequate distance for safe driving at night. To make it worse, there are these “black” areas just be

Typical onset: 50K miles Est. repair: $500

“Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark”

— NHTSA complaint filing

STEERING

9 complaints

• Steering power assist deactivated suddenly with no advance warning while driving in traffic. Warning lamps on dash lit concurrently. Steering still functional with higher level of driver effort. Under the circumstances, no real danger. Curvy road at speed would be dangerous. Vehicle currently a
• I was driving with cruise control enabled right around 40mph. All of the sudden, while I was moving, my speedometer dropped to 0 and all of my dashboard lights turned on. I pulled over to the side of the road and tried to put the car in park to figure out what was going on. I was not able to shift t
• My steering feels loose to the point it is pulling to the right when you drive excess 35mph. It is to the point where it doesn’t feel very safe because if sometimes if you hit a pothole, it will want to turn the wheel to the right and pull you in that direction. I had the issue repaired once at the

Typical onset: 50K miles Est. repair: $500

“Steering power assist deactivated suddenly with no advance warning while driving in traffic. Warning lamps on dash lit concurrently. Steering still functional with higher level of driver effort. Under the circumstances, no real danger. Curvy road at speed would be dangerous. Vehicle currently a”

— NHTSA complaint filing

Estimated Repair Costs

OTHER(~50K mi)

$500

VISIBILITY(~50K mi)

$500

DRIVER ASSIST/CAMERAS(~50K mi)

$500

LIGHTING(~50K mi)

$500

STEERING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 129 owner complaints for this specific year, here's what to check or ask about:

☐
OTHER: When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other
Typically appears around 50K miles. Repair cost ~$500
☐
VISIBILITY: I wanted to reach out to you about our new 2024 Crosstrek Wilderness. Subaru is having many issues with their thin windshields for 2023/2024 Crosstrek windshields. Our new vehicle has barely 2100 miles and the windshield has cracked in two places. Not from a rock chip and from normal highway dri
Typically appears around 50K miles. Repair cost ~$500
☐
DRIVER ASSIST/CAMERAS: - Pre-collision braking has deployed a number of times without cause (no one in front of vehicle, no collision threat at all. Most recently at 35mph, but at up to 55 mph prior. Feel free to inspect. - Brakes are automatically deployed HARD and without the warning that is supposed to occur. This has
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: Headlights are extremely dangerous on this model vehicle, the cut off is very sharp and the beam range very restrictive. When going up or down hills vision is almost completely lost. Drivers are lucky to see 10 yards in front of the vehicle at times. Lights are so bright there are also numerous dark
Typically appears around 50K miles. Repair cost ~$500
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)