BestCarRank
Subaru

2023 Subaru CROSSTREK

Problems, Recalls & Reliability Report

Above Average

Quick Summary

The 2023 Subaru CROSSTREK has 51 owner complaints filed with NHTSA — that's 0.6x the segment average of 82. The most common issue is other problems (22% of all complaints), specifically: passenger door lock won't lock either with fob or manually. was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. in the meantime, vehicle will .

8 crash reports 6 injuries

51

Total Complaints

0

Recalls Issued

/5

Safety Stars

0.6x

vs Segment Avg

Known Problems(top 5 of 8)

OTHER

11 complaints
22%
  • Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will
  • Overall I’m disappointed in the quality of the manufactured parts and accessories. It leads me to believe low grade materials were used in manufacturing this vehicle. My vehicle is brand new and has 2500 miles on it and the front windshield has a crack that is obvious to the naked eye that it was n
  • Like many others with Subaru EyeSight acoustic auto glass, windshield is beginning to crack and pit despite never being outdoors, and not experiencing rock chipping. This glass is unsafe, costly, defective, and needs a recall. Issue appeard May 23, three months after purchase.
Typical onset: 50K miles Est. repair: $500

Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will

— NHTSA complaint filing

Very low theft risk

Low theft rates typically correlate with lower comprehensive-coverage insurance premiums.

Source: NICB Hot Wheels 2025 report + HLDI theft loss studies. Model-year ranking; not all years of this model have identical risk.

Fuel Cost Calculator for 2023 Subaru CROSSTREK

Live EIA prices
Per year
$1,715
Per month
$143
Per mile
14.3¢
MPG
28
City driving (worst-case MPG)
$2,182/yr
Highway driving (best-case MPG)
$1,412/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today
Current
$4.00
5-year low
$2.78
5-year high
$5.01
Since 2021
+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2023 Subaru CROSSTREK

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.
Full coverage / year
$1,494
Full coverage / month
$125
Liability only / year
$623
vs US avg
-11%
How this estimate is calculated
US base full-coverage premium$1674
× state (US)1.00x
× vehicle class (suv-compact)1.00x
× theft risk0.85x
× safety rating1.00x
× vehicle age1.05x
= Full coverage estimate$1494

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Subaru CROSSTREK Service Intervals

Oil change
6K mi / 6 mo
Tire rotation
6K mi
Brake fluid
30 months
Transmission fluid
30K mi
Engine coolant
138K mi
Spark plugs
60K mi
Cabin air filter
15K mi
Engine air filter
30K mi
Differential (AWD/4WD)
30K mi

Boxer engines have specific oil consumption patterns — check oil monthly. CVT service every 30K is critical; skipping shortens life dramatically. AWD requires matched tire wear.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Subaru New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)
3 yr / 36K mi
Powertrain
5 yr / 60K mi
Hybrid/EV battery
8 yr / 100K mi
Corrosion (rust perforation)
5 yr / unlimited mi
Roadside assistance
3 yr / 36K mi

Estimated Repair Costs

OTHER(~50K mi)
$500
DRIVER ASSIST/CAMERAS(~50K mi)
$500
VISIBILITY(~50K mi)
$500
ELECTRICAL(~50K mi)
$500
ENGINE(~50K mi)
$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 51 owner complaints for this specific year, here's what to check or ask about:

  • OTHER: Passenger door lock won't lock either with fob or manually. Was first noticed when clicking noise was heard in the passenger door when automatic locks engaged. Subaru dealer's service dept. verified problem and ordered part that they said may take months to receive. In the meantime, vehicle will

    Typically appears around 50K miles. Repair cost ~$500

  • DRIVER ASSIST/CAMERAS: All the advanced driver assistance system items listed on the website list all Shutdown. The emergency brake lamp also was lighted. Subaru service has not found a solution as of yet. This issue clears then coms back within a single day. I find the system that I purchased not working is most alarming

    Typically appears around 50K miles. Repair cost ~$500

  • VISIBILITY: Got my 2023 Crosstrek sport 2 days ago with 6 miles on the odometer. When I first drove it on the freeway today, a rock chip larger than a quarter appeared on my front windshield. I was on an overpass entering the main freeway so I was only going at 55 mph, did not even hear a loud bang when it happ

    Typically appears around 50K miles. Repair cost ~$500

  • ELECTRICAL: I purchased this vehicle in January 2023 model. The issue is that the driver side seat is heating up when sitting in the seat even though the heated seat button is NOT on. This issue happens most but not all of the time and the seat will get so hot it feels like my bottom and lower back is burning o

    Typically appears around 50K miles. Repair cost ~$500

  • General: Get a pre-purchase inspection from an independent mechanic ($100-$200)

NHTSA Safety Rating

No NHTSA safety rating available

At a Glance

Complaints
51
Recalls
0
Fire reports
0
Crash reports
8
Injury reports
6
Segment avg
82

Check a Specific VIN

See recalls for YOUR 2023 Subaru CROSSTREK