Is the 2021 Ram PROMASTER CITY reliable?

The 2021 Ram PROMASTER CITY has 6 complaints filed with NHTSA (0.2x the segment average). Our reliability verdict: excellent. Most common issue: ENGINE problems.

What are common problems with the 2021 Ram PROMASTER CITY?

Top problems: ENGINE (3 complaints, avg repair $500); OTHER (1 complaints, avg repair $500); SEATS/RESTRAINTS (1 complaints, avg repair $500). Issues typically appear around 50K miles.

Are there any recalls on the 2021 Ram PROMASTER CITY?

Yes, there are 3 recall(s): SEAT BELTS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EXTERIOR LIGHTING:TURN SIGNAL. Contact any Ram dealer to verify if recalls have been completed on your specific vehicle.

How much does it cost to fuel a 2021 Ram PROMASTER CITY?

The 2021 Ram PROMASTER CITY gets 24 MPG combined. At current US average gas prices, driving 12,000 miles per year costs roughly $2000. See the interactive fuel cost calculator on this page for state-specific pricing.

How much does it cost to insure a 2021 Ram PROMASTER CITY?

Estimated US average full-coverage insurance for the 2021 Ram PROMASTER CITY is approximately $1,687/year (sedan-midsize class). Actual quotes vary heavily by state, driver age, driving record, and credit — see the interactive insurance estimator on this page for state-specific pricing.

2021 Ram PROMASTER CITY

Problems, Recalls & Reliability Report

Excellent Reliability

Quick Summary

The 2021 Ram PROMASTER CITY has 6 owner complaints filed with NHTSA — that's 0.2x the segment average of 25. The most common issue is engine problems (50% of all complaints), specifically: engine oil leak at the oil filter. the oil filter monting surface has a defect (not flat) allowing oil to push out. it is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. safety - issue was noticed before enough damage was done to be . There are 3 recalls issued for this model year.

Total Complaints

Recalls Issued

—/5

Safety Stars

0.2x

vs Segment Avg

Known Problems(top 4 of 4)

ENGINE

3 complaints

50%

• Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be
• Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assem
• Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assem

Typical onset: 50K miles Est. repair: $500

“Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be ”

— NHTSA complaint filing

Recalls (3)

SEAT BELTS09/09/2021

Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Fuel Cost Calculator for 2021 Ram PROMASTER CITY

Live EIA prices

Annual miles driven: 12,000

Your state (affects local gasoline price)

Per year

$2,001

Per month

$167

Per mile

16.7¢

MPG

City driving (worst-case MPG)

$2,286/yr

Highway driving (best-case MPG)

$1,715/yr

Based on EPA fuel-economy ratings and EIA weekly retail prices (2026-07-20). Real-world cost varies with driving style, trim/engine, terrain, and traffic.

5-Year Gas Price History

EIA weekly retail data · 2021 → today

Show:

Current

$4.00

5-year low

$2.78

5-year high

$5.01

Since 2021

+27%

Source: US Energy Information Administration weekly retail gasoline prices.

Estimated Insurance Cost for 2021 Ram PROMASTER CITY

Estimate only, not a quote. Modeled from NAIC + HLDI averages for a hypothetical 35-year-old driver with clean record + full coverage. Your actual quote depends heavily on your age, driving history, credit, ZIP code, and insurer.

Your state (affects local premium average)

Full coverage / year

$1,687

Full coverage / month

$141

Liability only / year

$611

vs US avg

+1%

How this estimate is calculated

US base full-coverage premium$1674

× state (US)1.00x

× vehicle class (sedan-midsize)0.96x

× theft risk1.00x

× safety rating1.00x

× vehicle age1.05x

= Full coverage estimate$1687

Coverage assumed: 100/300/100 liability + comprehensive/collision, $500 deductibles. Data sources: NAIC 2024 + HLDI loss studies.

Maintenance & Warranty

Recommended Ram PROMASTER CITY Service Intervals

Oil change

8K mi / 12 mo

Tire rotation

8K mi

Brake fluid

36 months

Transmission fluid

60K mi

Engine coolant

100K mi

Spark plugs

100K mi

Cabin air filter

24K mi

Engine air filter

30K mi

Differential (AWD/4WD)

30K mi

5.7L HEMI: 8,000 mile oil intervals; EcoDiesel: shorter intervals for DEF and fuel filter. Towing usage requires severe service intervals.

"Severe service" conditions (heavy towing, extreme temps, city stop-and-go) typically halve these intervals. Always consult your vehicle's owner's manual for the authoritative schedule.

Ram New-Vehicle Warranty Coverage

Bumper-to-bumper (basic)

3 yr / 36K mi

Powertrain

5 yr / 60K mi

Hybrid/EV battery

8 yr / 100K mi

Corrosion (rust perforation)

5 yr / unlimited mi

Roadside assistance

5 yr / 60K mi

These are the terms for a new Ram. If you're buying a used 2021 PROMASTER CITY, remaining coverage is usually pro-rated from the vehicle's original in-service date. Not all coverage transfers between owners — check with a Ram dealer for VIN-specific remaining warranty.

Estimated Repair Costs

ENGINE(~50K mi)

$500

OTHER(~50K mi)

$500

SEATS/RESTRAINTS(~50K mi)

$500

LIGHTING(~50K mi)

$500

Estimates based on average reported repair costs. Actual costs vary by location, shop, and severity.

🔍 Pre-Purchase Inspection Checklist

Based on 6 owner complaints for this specific year, here's what to check or ask about:

☐
ENGINE: Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be
Typically appears around 50K miles. Repair cost ~$500
☐
OTHER: Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the
Typically appears around 50K miles. Repair cost ~$500
☐
SEATS/RESTRAINTS: The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) how
Typically appears around 50K miles. Repair cost ~$500
☐
LIGHTING: The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) how
Typically appears around 50K miles. Repair cost ~$500
☐
RECALLS: Verify all 3 recalls have been completed — free at any Ram dealer
☐
General: Get a pre-purchase inspection from an independent mechanic ($100-$200)